Recent Posts

SERVPRO + Construction

10/19/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury works with a number of commercial businesses in the area to assist with what we call post construction clean-ups.  Whenever a commercial business experiences some kind of water damage that requires demo, additions or remodeling you will come across construction dust throughout the area.  Contractors will cut flooring, trim work and will have to sand drywall in the area they are working.  As a result, there is a fine powder that will be on all horizontal surfaces.  When the construction portion is complete and all repairs or remodeling are done, the commercial business will contact us to schedule a crew to come out and clean the space before returning it to their tenant or customer.  We come in and do a thorough cleaning of the area, cleaning walls, baseboards, window sills and flooring.

If you have a commercial property and need the SERVPRO of Burlington/ Middlebury, we're only a phone call away @ 802-497-1101!

Commercial Biohazard Work

10/19/2018 (Permalink)

At the SERVPRO Burlington/ Middlebury, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any bio-hazardous material or spills, should not be handled lightly. At the SERVPRO Burlington/ Middlebury, we care about our local Burlington community, as well as all of those that live in Vermont. If you have any questions, or would like to contact one of our professionals, please call 802-497-1101 or visit our website @ SERVPRObtv.com

Mold 101

9/5/2018 (Permalink)

Mold Remediation Mold 101 Hardwood in Milton

Mold lives and grows everywhere. It’s something we encounter every day without even being aware of it.

So, what makes mold a problem?

When there is moisture inside your home (usually caused by a leak) or commercial property, mold can grow quite quickly even if you don’t see visible signs of it. It’s so important to hire an experienced mold remediation specialist like SERVPRO at the first signs of mold presence to get rid of the problem right away before it spreads. Once mold begins to spread, it can affect every area of your home or business and can cause health risks to you, your family, your pets and your staff.

SERVPRO® of Burlington/ Middlebury specializes in water mitigation and mold remediation. It’s the cornerstone of our company. We know how to thoroughly and effectively remediate your mold to acceptable levels (it's impossible to get rid of mold completely because it exists everywhere and can come in whenever you open the door or window).

Dos and Don’ts

DO – Get a mold assessment from an industrial hygienist. Mold assessors are not the same thing as mold remediators. SERVPRO® of Burlington/ Middlebury  specializes in mold remediation. A mold assessor is someone who tests for mold by taking air samples, swabs, photos, etc. and provides us with the protocol for remediation. Even if you see visible signs of mold growth, a mold assessment tests for mold that you can’t see and can tell you what kind of mold is present and in what quantities. Not every mold spore is the same.  Some are more dangerous than others. There may be mold in the air, in your air vents, in clothing, etc. A mold assessor will tell us at SERVPRO® of Burlington/ Middlebury, how far that mold reaches inside of your property, so we can accurately reduce all the mold and prevent it from coming back.

DON’T – Spray bleach on it and walk away. We have heard so many stories over the years of people spraying all sorts of things from bleach to disinfectant spray, etc. to try to get rid of the mold themselves. Mold has roots like a tree. Killing surface mold does not kill the mold inside your wall. Sure! It lightens up and you can smell that bleachy smell and think that you’ve gotten it. But let a few weeks pass and you’re right back at square one. Our SERVPRO® of Burlington/ Middlebury team of experts have been trained in the proper procedures of how to effectively reduce all the mold and keep it from returning. Call us. That’s what we’re here for.

DO – Have someone house sit for you while you’re away. Even if you don’t have pets, the winter season here in Vermont is notorious for wreaking havoc on your homes and businesses even if there isn’t obvious damage. It doesn’t hurt to have someone check in on your home from time to time. There’s nothing worse than to be a seasonal resident coming home for the holidays only to find black spots on everything in your home! Staying on top of things is the best way to keep mold away from your home and your belongings.

DON’T – Call a fly-by-night mold remediation company. SERVPRO® of Burlington/ Middlebury has been in the mold remediation business for over 50 years. Our reputation for being one of the best mold remediation businesses in Vermont has given us a name you can count on when you need us.

Heater reminders as we head into winter

9/5/2018 (Permalink)

Fire Damage Heater reminders as we head into winter Working in a charred attic

Recently, The SERVPRO of Burlington/ Middlebury was called to a fire that took place in a local Vermonters apartment after she had tried to dry some of her clothing on top of her space heater. The mess that resulted was in need of some major attention.

Space heaters that require fuel should be handled and used with extreme caution. While fuel powered space heaters are more efficient at heating a large space, there are certain things you must do to protect yourself from a potential fire. 

Never (ever) leave space heaters running without supervision. It's understandable that you don't want to come home to a cold house, but leaving a space heater running with no one around is extremely dangerous.Space heaters may overheat which could ignite the fuel and cause a fire.

Here are some helpful tips to keep your home safe:

1: Always make sure the space heater is turned off before refueling

2: Remove the space heater from the residence before refueling. Never refuel inside the house!

3: Allow the space heater adequate time to cool down. Refueling a space heater while it is still hot can cause an explosion. If you spill gas onto one of the hot parts of the space heater, it could easily ignite.

4: Make sure to check if the space heater you are using is approved for indoor use. Most fuel powered space heaters are designed for outdoor use only!

5: Always be sure to double check that your home fire extinguishers are charged and that the expiration date has not passed.

6: Do not place space heaters on carpets or other flammable fabrics. Make sure the space heater is not in a confined space where it may overheat

7: Electric space heaters should never be plugged in if the room is damp. Humid air can caused the space heater to short, leading to an electrical fire.

8: Always make sure that electric space heaters are plugged into an outlet. Extension cords increase the risk of shorting.

9: Before purchasing any space heater, make sure that the space heater has passed safety tests in the United States. The easiest way to tell is to check for an Underwriters Laboratory Label (UL).

Remember, if something seems amiss with your heaters Vermont, call a professional. Better safe than sorry!

Water Damage is Serious

5/30/2018 (Permalink)

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Vermont's humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Burlington/Middlebury @ 802-497-1101.

SERVPRO Handles Fire!

5/30/2018 (Permalink)

Fire Damage SERVPRO Handles Fire! On the scene

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Burlington/ Middlebury provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Burlington/ Middlebury is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at 802-497-1101

Commercial Disaster Service

4/9/2018 (Permalink)

Commercial Commercial Disaster Service The culprit

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. With the water needing to be mitigated, and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been uneasy with the situation and was not sure on how to handle it. Here at SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call at (802) 497-1101.

Always think: Safety First!

4/9/2018 (Permalink)

Commercial Always think: Safety First! Help is here!

After a flood in your commercial building there are several things to consider.

First, consult with a qualified water damage remediation expert from SERVPRO of Burlington/ Middlebury before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage. The SERVPRO of Burlington/ Middlebury always recommends:

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

Remember, help is just a phone call away. Give your local SERVPRO of Burlington/ Middlebury a call @ (802)-497-1101 24 hours a day. 

SERVPRO + IICRC

4/9/2018 (Permalink)

Fire Damage SERVPRO + IICRC Charred remains

If a house sustains fire damage, proper cleanup is crucial as the ash, soot and water will wreak havoc on what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results.

When selecting a firm that does the restoration, consider what type of training they have. Do they have health and safety certifications? Are they experienced in a wide range of repair? Do they have proof of proper insurance and licenses?  The company that has the Institute of Inspection, Cleaning and Restoration Certification (IICRC) fire and smoke restoration Certified Firm meets all of these expectations and conditions. An IICRC-certified firm understands the need for a quick response.  Immediate action is necessary because the longer the delay, the harder and more costly the job will be as reactions within the damaged material can continue to occur. The fire may be gone, but the ash, soot and smoke odors that remain can continue to do harm. At the SERVPRO of Burlington/ Middlebury we use our knowledge of fire restoration to accurately test the damage and apply the proper repair techniques to bring the items back to preloss condition when possible.

Also, when hiring an IICRC certified firm like the SERVPRO of Burlington/ Middlebury,  you can be sure that they are up to date with the latest technologies and techniques. In order for these firms to keep their certification, they are required to take continuing education programs.  So when confronted with fire damage cleanup, choose the SERVPRO of Burlington/ Middlebury, an IICRC-certified professional.

Fire Professionals

4/9/2018 (Permalink)

Fire Damage Fire Professionals Soot

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road.  SERVPRO has over 40 years of experience in the fire and smoke restoration business.  At SERVPRO of Burlington/ Middlebury, our disaster restoration experts will be there to help you clean up and restore your home or business to its preloss condition.  Our IICRC certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Climate controlled storage
  • Complete Demolition
  • Thermal Fogging and Ozoning on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day,365 days a year including holidays for any emergency. At SERVPRO of Burlington/ Middlebury, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal. Callus 24 hours a day @ (802)497-1101. Our goal is to help you regain control to make your damage "Like it never even happened."