Restoring your property
SERVPRO Restores a Property After Water and Storm Damage
Despite everyone's best efforts, storm damage in Vermont can happen. Removing the flood water isn't the end; cleanup is just getting started. On top of the flooring and walls, every bit of furniture, clothing and other items exposed to the storm will have to dried, cleaned, deodorized and probably even sanitized.
SERVPRO utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.
Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized equipment to remove the musty smell and rather than just covering it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.
Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, break room, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.
SERVPRO of Burlington/Middlebury does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise, we value our customers as neighbors and not just a job to be completed. If you want to schedule an inspection or believe you may need our restoration services, please call us today at (802) 497-1101.
Cleanup after the storm...
How Do I Clean Contaminated Flood Water in My Home?
SERVPRO Has Vast Experience Handling Hazardous Water Cleanup in Homes
Category three groundwater is one of the worst types of water loss that can affect a home. The water ruins anything porous it touches, and the longer it remains in the house, the more damage that it does. This is particularly true for the flooring in a home. Fast action is needed to enable the best outcome for the home and contents.
What is Potentially in Floodwater?
When groundwater is the cause of the flood damage in your home, there can be many types of problems present within the water. As the water travels, it picks up everything it comes in contact with and brings it along. SERVPRO technicians regularly perform restoration services on flood loss that contains one or more pathogenic, toxigenic, or other harmful agents. Additionally, all types of mud and debris may potentially be in the water in the home.
What Does Floodwater Do To Flooring?
The outcome of your flooring in your home after a floodwater disaster is dependent on how fast the cleanup efforts began. After groundwater enters a home, it migrates into any area that offers the least resistance. SERVPRO techs know from experience some of the most common places affected by floodwater are:
- Under tile
- Behind baseboards
- Through floor joists into basements or crawlspaces
- Within carpet
Thorough Extraction of Floodwater is Critical
After a floodwater event in a home, the timer starts ticking on the level of damage. For example, if the water gets extracted quickly after the initial water loss event, there is a higher chance that the rapid response works to inhibit the level of damage to the structure.
Because of the contaminated nature of this water, SERVPRO techs often apply treatments to lessen the contagions present before beginning mitigation. When handling this type of loss, the techs wear protective clothing, including eye protection and respirators. This is because harmful pathogenic elements can enter the body through the eyes or aspiration.
It is not unusual for the original amount of water to have receded and migrated into the structure. The techs understand the movement of water within a home and use their moisture detection equipment to determine the true scope of the area that needs mitigation.
Controlled Demolition is Part of the Restoration Process
When groundwater wicks into sheetrock, it rapidly deteriorates, and to save as much as possible of the structure, rather than remove the entire portion of the wall space, the techs measure several inches above the waterline and cut away the destroyed part. This action serves the dual purpose of removing damaged materials and opening up the wall cavities for complete drying.
While ceramic tile with sealed grout tends to have the best outcome from flood loss, adhesive tiles tend to delaminate rapidly and may need removal. The techs inspect any removed materials for the potential for cleaning and reuse to save the homeowners the cost of replacement.
When contaminated water saturates carpet, it is almost always a loss as it cannot get returned to a sanitized state for reuse. Due to the weight of wet carpet, the techs extract and sometimes dry the carpet before cutting it into strips for disposal as a biohazard.
Any structure materials or contents that require disposal get documented, including photos to assist the homeowner in the filing of insurance claims.
Specialized Drying Methods Get Used
When the tile of the carpet gets removed, SERVPRO techs concentrate on drying the subfloor to prep the area for the reinstallation of floorcoverings. Depending on the surface, getting dried may involve specific applications such as:
- Drying mats on hardwood floorboards and subfloor
- Tenting plastic over wet areas and directing air into the space that needs drying
- Using Injecti-Dry systems to force warm, dry air into small places
How Do Wet Items in a Home Get Restored After Flood Damage?
It depends on the materials that make up each object. Porous items tend to fare poorly after exposure to contaminated water and only rarely have restoration possibilities. Non-porous things that respond well to methods such as immersion cleaning tend to have the most potential for a positive outcome after this type of water loss. SERVPRO techs have access to a vast array of cleaning agents, including powerful biocides and antimicrobial solutions.
SERVPRO of Burlington/Middlebury at (802) 497-1101 stands ready 24/7 to handle any size flood damage in local properties. Through the use of their advanced equipment and knowledge, they can return the home to its preloss condition.
Let's get the soot out of here...
Before and after of the soot on the stairs. Cleaning method is blasting!
Follow the Cleanup Guidelines Outlined by SERVPRO to Restore Your Home
Seeing the damage from a fire can be a traumatic experience, and removing damaged or ruined items are often just the beginning of the restoration process. You should consider using a professional to clean soot and smoke residue and get your home back to normal.
What is the first step in dealing with damage from soot and smoke residue?
SERVPRO professionals have considerable training in identifying different kinds of residues and odor particles, which helps them pinpoint the ideal cleanup procedures for your fire damaged home.
What is soot, and what are the most common types of smoke residue?
Soot is a smoke that has settled on surfaces as a residue. There are four different kinds of smoke residue:
- Dry smoke residues
- Wet smoke residues
- Protein smoke residues
- Fuel oil smoke residues
How does the type of residue determine the cleanup process?
All fires burn differently, which means they leave behind different kinds of residues. Many variables determine what kinds of residues are left behind. Still, SERVPRO professionals have the experience to outline the best cleanup process, and they know which products are necessary to eliminate the specific residues.
What is the best approach to remove residues?
- Find and identify the residues
- Identify the surfaces on which residues are present
- Capture and remove the residues
- Properly dispose of the residues
What are some of the cleaning techniques used on residues?
We use both air and fluids to remove residues, depending on the residue types and where they are present. SERVPRO professionals may use vacuuming to remove some residues, while others are captured and dissolved in different cleaning solutions. SERVPRO professionals also understand how to remove these residues after completing the cleanup process.
Turn to SERVPRO of Burlington/Middlebury to remove soot and smoke residue after a house fire. Call us at (802) 497-1101 to schedule an assessment and get an effective cleanup.
Cooking Nightmare? Let us help!
Fire started on the stove top!
Making popcorn on the stove is a fast, easy way to prep snacks for movie night with the family. When your skillet suddenly catches fire during cooking and leaves soot and unpleasant odors from fire damage stuck to your walls and ceiling, however, it can put a damper on the evening before it even starts.
When cooking mishaps leave damage to your home's walls, it can be difficult and time-consuming to clean on your own. Our team at SERVPRO of Burlington/Middlebury, however, can address the mess in hours with a restoration-focused approach to save you time and money.
After calling SERVPRO of Burlington/Middlebury, our 24-hour emergency response team can survey the damage in your kitchen. Once evaluated, our technicians endeavor to clean your walls and ceiling thoroughly. Dry or wet cleaning methods may be used depending on the amount and type of soot on your surfaces. If nearby kitchen windows or objects affected by smoke, odors, or residue, our team takes care to clean those, as well. The casings on electronics such as kitchen appliances are also cleaned to ensure that fire damage does not lead to future electrical failures.
Cooking fires, in particular, can leave residues and unpleasant odors in unexpected places that can linger for long periods. Deodorization after cleaning eliminates odors from smoke and burnt food particles. Factors that determine the method of deodorization include the type of smoke and soot affecting property and structures, the material that has burnt, and the amount of space that has been impacted by the fire. In confined spaces, the use of thermal foggers makes for effective odor removal via a dense fog filled with deodorizing solution. This solution binds to and eliminates particles that create odors.
SERVPRO of Burlington/Middlebury is ready to respond to your disaster cleanup needs. Call (802) 497-1101 to request our services today.
Spring in Vermont comes with many challenges. We have the thaw of the snow, rivers and lakes flooding, and then those thunderstorms come in and the water just keeps rising!
Flash Flood Warning-- the alert that many of us dread. By calling SERVPRO of Burlington/Middlebury at (802)-497-1101, we can help make it "Like it never even happened."
How to Protect Your Property:
- Keep insurance policies, important documents and other valuables in a safe-deposit box. Make sure you store them where it's least likely to be damaged by a flood.
- Raise your furnace, water heater and electric panel to higher floors if there are areas in your home that are capable of being flooded.
- Install check valves in building sewer traps to prevent flood water from backing up into the drains of your home.
- Seal walls in basements with waterproofing elements to avoid leakage through cracks.
If you experience a flood damage, call SERVPRO of Burlington/Middlebury (802)497-1101
Hotel Water Loss
Water staining after a bathroom leak in a hotel
Did your business recently have some water damage? Did it get dried correctly? Do you have yellow staining on your ceilings or walls? Call SERVPRO of Burlington/Middlebury (802)497-1101!
Letting water damage go untreated can cause serious damage to a structure of a building. The wood framing can rot, the drywall will start to deteriorate and crumble, and bacterial growth can and will start forming. All of this can not only cause structural damage to your home, but this can also cause potential health hazards in the future.
When we get a call from a business or homeowner saying that they have recently had a water intrusion and have water in areas of their home or business, we want to get to this quickly. Being prompt and getting the wet areas cleared out and start the drying process is incredibly important. Not only does it save you time, it can also save you hundreds if not thousands of dollars. Drying water damaged drywall and carpet its much less costly than later having to repair damage caused by bacterial growth.
If you notice water, or wet areas in your business or home, please call SERVPRO of Burlington/Middlebury at (802)497-1101 and it will be "Like it never even happened."
Small business during a disaster
We love visiting our homegrown stores and restaurants, especially as a locally-owned franchise. SERVPRO of Burlington/Middlebury understands the appreciation for small business. We also understand the risk involved with opening the doors of your own business. It doesn’t take much to close those doors again.
According to FEMA 25% of small businesses that shut down operation due to a disaster never open them again. That’s a mind-boggling percentage!
We may not be able to stop disasters from happening, but we can prepare ourselves so that they’re less disastrous.
Take time before a destructive event happens to think about what needs to be done if things go wrong. If the pipes burst, if a fire breaks out, or if a storm strikes, what steps need to be taken and who will take them? There are multiple tools available to guide you through these questions.
Talk to your insurance agent to learn the details of what is covered and what isn’t. Find out what information you will need to have on hand if you need to file a claim.
This is also the time to find out what companies are available in your area to restore your business after something goes wrong.
When an unexpected event forces your business to close, time is of the essence. FEMA statistics tell us that if a business is closed for more than 5 days, there is a 90% chance that it will fail within a year. It’s important to know who you can trust before you know you even know you need them.
Prepare your facilities as well through maintenance. Make a checklist of every element in your building that could compromise service—plumbing, electrical, structural—and routinely review your assets to make sure that they’re fully functioning.
Your time is valuable, but your business is worth the investment. Prepare now for a disaster later.
Call SERVPRO of Burlington/Middlebury (802)497-1101 and let us help you prepare, so you're not shutting your doors!
Preparing for a storm!
Our vehicles and equipment stay cleaned and maintained, ready to help with the job at task!
Storms can create a multitude of dangerous and costly conditions, such as hail, tornadoes, and flooding. In order to stay safe during a flooding event, it is important to adhere to the following guidelines:
- Never drive into flood waters. Water can be much deeper than originally anticipated, and flood waters can easily overturn or wash away a car.
- Never drink, bathe, or cook with flood water. Soil, dirt, and bacterial contaminants can exist in flood waters, making them unsafe for consumption.
- Find the highest ground possible during a flood. Flood waters can move very quickly, and depth of water can increase dramatically in a matter of minutes. If evacuation is not possible, then search for an area that is above the flooding area.
- If you have evacuated, do not return to a flooded area until directed by local authorities. Flood waters can remain for days after a storm event, posing multiple safety and structural risks.
If you home or business has been affected by a flooding event, call SERVPRO of Burlington/Middlebury at 802-497-1101. Our highly trained team of professionals is Here to Help make it “Like it never even happened.”
Do you have soot or water damage after a fire?
The source of a kitchen fire
When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building may never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own. The trained professionals at SERVPRO of Burlington/Middlebury should be called on-site immediately. We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.
The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts at SERVPRO of Burlington/Middlebury will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.
For more information on the services that SERVPRO of Burlington/Middlebury provides regarding water and fire damage cleanup for your commercial or residential structure, please visit us at:
or call us today at (802) 497-1101
Spring tips to prevent water damage
As a homeowner our list of tasks is usually pretty long. There always seems to be a project to do somewhere inside or outside whether its patching holes in the walls, or planting a garden. We at SERVPRO of Burlington/Middlebury thought we would share some tips with you on how to prevent a problem in the future. Here in Vermont we tend to get quite a bit of snow throughout the winter, which means snow melt and flooding in the spring. Check out the list of things that shouldn't be overlooked with the changing of the season....
Spring Maintenance Checklist
- Gutters and downspouts: Pull leaves and debris from gutters and downspouts. Reattach gutters that have pulled away from the house. Run a hose on the roof and check for proper drainage. If leaks exist, dry the area and use caulking or epoxy to seal the leak.
- Siding: Clean siding with a pressure washer to keep mold from growing. Check all wood surfaces for weathering and paint failure. If wood is showing through, sand the immediate area and apply a primer coat before painting. If paint is peeling, scrape loose paint and sand smooth before painting.
- Exterior caulking: Inspect caulking and replace if deteriorating. Scrape out all of the eroding caulk and recaulk needed area.
- Window sills, door sills, and thresholds: Fill cracks, caulk edges, repaint or replace if necessary.
- Window and door screens: Clean screening and check for holes. If holes are bigger than a quarter, that is plenty of room for bugs to climb in. Patch holes or replace the screen. Save bad screen to patch holes next year. Tighten or repair any loose or damaged frames and repaint. Replace broken, worn, or missing hardware. Wind can ruin screens and frames if they are allowed flap and move so make sure they are securely fastened. Tighten and lubricate door hinges and closers.
- Drain waste and vent system: Flush out system.
- Hot water heater: Lubricate circulating pump and motor.
- Evaporative air conditioner: Clean unit, check belt tension and adjust if needed. Replace cracked or worn belt.
- Heat pump: Lubricate blower motor.
- Foundation: Check foundation walls, floors, concrete, and masonry for cracking, heaving, or deterioration. If a significant number of bricks are losing their mortar, call a foundation professional. If you can slide a nickel into a crack in your concrete floor, slab or foundation call a foundation repair professional near you immediately.
- Roof: Inspect roof surface flashing, eaves, and soffits. Perform a thorough cleaning. Check flashings around all surface projections and sidewalls.
- Deck and porches: Check all decks, patios, porches, stairs, and railings for loose members and deterioration. Open decks and wood fences need to be treated every 4-6 years, depending on how much exposure they get to sun and rain. If the stain doesn’t look like it should or water has turned some of the wood a dark grey, hire a deck professional to treat your deck and fence.
- Landscape: This is a natural for spring home maintenance. Cut back and trim all vegetation and overgrown bushes from structures. Limbs and leaves can cut into your home’s paint and force you to have that side of the house repainted. A little trimming can save a lot of money and time.
- Sprinklers: Check lawn sprinkler system for leaky valves, exposed lines, and improperly working sprinkler heads. If there is an area of your yard that collects too much water or doesn’t get enough, run the sprinklers to figure out the problem. If it’s not something you can fix yourself, call a professional before your lawn needs the water.
And should you have any problems with Water, Mold, Fire or Cleaning please remember to give SERVPRO of Burlington/Middlebury a call