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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Retail store basement flood

11/26/2019 (Permalink)

Storage Room Keeping items off the floor could prevent them from damage!

One night over the summer, we received a call that a retail bookstore had discovered a flood in their basement. We dispatched our team and headed down to their location. 

Upon arrival, we discovered that it was in fact two retail stores. The customer who called has the bookstore and the neighboring unit was a clothing retail store, luckily owned by the same person.

We extracted the water, took care of the inventory in both stores, and set our equipment up to dry the two units. After a few days both of the stores were dry and happy to be open. 

Because the owner caught the flood fairly quickly, none of the inventory was damaged, and they were able to operate as normal. 

As a business owner, if you know your building is prone to flooding, or backups remember to check the basement regularly. Make sure inventory and valuables are off the ground and out of the line of fire. 

Is your business prepared for an emergency?

11/26/2019 (Permalink)

Bathroom Ceiling Mold When something like this happens, and ERP means we already have a plan!

Here at SERVPRO of Burlington/Middlebury we offer a program called ERP's or an Emergency Ready Profile. What does this mean for you as a business owner? 

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

As a part of the community SERVPRO of Burlington/Middlebury wants to help you make sure you are prepared when disaster strikes. We want all of our community members to feel safe and taken care of. So don't wait for disaster to happen, call SERVPRO of Burlington/Middlebury today and let us help you take the worry away! 

Fire in local manufacturing plant

10/31/2019 (Permalink)

Smoke damage on the walls This fire started as a chemical fire

What happens when you have a fire in your place of business?! You call SERVPRO to get the job done!

When a local manufacturing business had a fire in their warehouse, they knew to call SERVPRO and we would be there every step of the way. 

Just as the local firefighters were rolling out in their firetrucks, our fleet of SERVPRO vehicles was rolling in. Ready to get to work, our crew started by assessing the damage. In order to make a plan to get this business back on it's feet and running again, we would need to know a few things. First, what caused the fire? Were there chemicals involved? Next, what was used to extinguish the fire? Having these two pieces of information are key as there are multiple ways such as water, and or foam used to extinguish different fires. 

When water is used to extinguish the fire, we then have to think about secondary damage caused by the water, not just the fire itself. Checking for moisture in different areas of the building is crucial to not having problems in the future. 

Our crew jumped right in and began the cleanup process, and within no time this company was up and running again.... Like it never even happened!

Gear up!

10/31/2019 (Permalink)

Kitchen after water damage, puddles still sitting on the counter Kitchen of apartment A, the more heavily affected

We received a call that a couple of apartments below a pizza restaurant had a recent pipe burst. No big deal, we can be right there and get this place dried out. That is what we do, right? 

As soon as we opened the door, we knew this has been an ongoing problem. The front door was swollen and hard to open. Immediately as you open the door the odor, and the physical signs of bacterial growth were obvious. At this point we knew what we were going to have to do. This was going to be a big project, as it affected two apartments at the very least. A pipe had gotten clogged somewhere in the lines, and shot water out of the kitchen for a VERY long time!

Commercial Flooding

5/7/2019 (Permalink)

Nobody is ever ready for a flood especially at work! Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Burlington/ Middlebury at (802) 497-1101

Mold work in your business!

5/7/2019 (Permalink)

When water affects your life getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Burlington/ Middlebury Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

Green Clean!

10/22/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury is going "GREEN"!

Everyone knows that SERVPRO is Green. Our franchise has green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Burlington/ Middlebury is taking it one step further in 2018. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO of Burlington/ Middlebury will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website @ SERVPRObtv.com or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 802-497-1101 to see how SERVPRO of Burlington/ Middlebury can help you today.

We Do Commercial Too!

10/22/2018 (Permalink)

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. In an untimely water damage, leaving water needing to be mitigated and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been slightly unsettled with the situation and was not sure on how to handle it. Here at The SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, The SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call @ 802-497-1101 or visit our website @ SERVPROBTV.com.

SERVPRO + Construction

10/19/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury works with a number of commercial businesses in the area to assist with what we call post construction clean-ups.  Whenever a commercial business experiences some kind of water damage that requires demo, additions or remodeling you will come across construction dust throughout the area.  Contractors will cut flooring, trim work and will have to sand drywall in the area they are working.  As a result, there is a fine powder that will be on all horizontal surfaces.  When the construction portion is complete and all repairs or remodeling are done, the commercial business will contact us to schedule a crew to come out and clean the space before returning it to their tenant or customer.  We come in and do a thorough cleaning of the area, cleaning walls, baseboards, window sills and flooring.

If you have a commercial property and need the SERVPRO of Burlington/ Middlebury, we're only a phone call away @ 802-497-1101!

Commercial Biohazard Work

10/19/2018 (Permalink)

At the SERVPRO Burlington/ Middlebury, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any bio-hazardous material or spills, should not be handled lightly. At the SERVPRO Burlington/ Middlebury, we care about our local Burlington community, as well as all of those that live in Vermont. If you have any questions, or would like to contact one of our professionals, please call 802-497-1101 or visit our website @ SERVPRObtv.com

Commercial Disaster Service

4/9/2018 (Permalink)

The culprit

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. With the water needing to be mitigated, and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been uneasy with the situation and was not sure on how to handle it. Here at SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call at (802) 497-1101.

Always think: Safety First!

4/9/2018 (Permalink)

Help is here!

After a flood in your commercial building there are several things to consider.

First, consult with a qualified water damage remediation expert from SERVPRO of Burlington/ Middlebury before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage. The SERVPRO of Burlington/ Middlebury always recommends:

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

Remember, help is just a phone call away. Give your local SERVPRO of Burlington/ Middlebury a call @ (802)-497-1101 24 hours a day. 

FedEx Mold Mitigation

10/19/2017 (Permalink)

Mold in the shower of FedEx women's bathroom.

Our local FedEx office and warehouse located in Williston, VT had SERVPRO of Burlington/Middlebury perform a mold mitigation on both their men's and women's bathrooms. This project started as a emergency water loss and during the restoration process the technicians found mold in both of the bathrooms, especially around the shower areas. SERVPRO of Burlington/Middlebury was able to get the job done quickly and efficiently without bothering the staff and customers at FedEx while allowing them to stay open and operate during their usual hours. We we're allowed a whole year to finish the project, but our hard working technicians had it done within two weeks (one week per bathroom) during not only FedEx's time of business but during SERVPRO's regular business hours as well. This is an example of a large commercial mitigation that SERVPRO was able to handle and have done in a timely manner.

Colorlab Cosmetics

10/19/2017 (Permalink)

Drying out during the water restoration process

A cosmetics factory, Colorlab Cosmetics, located in Williston, VT had an emergency water loss over night. The employees didn't know about the loss until they were walking into work the following morning. A pipe had burst in the factory over night and flooded through the warehouse, the office, and the storage areas leaving a huge mess of water and make up stains. Not only did SERVPRO of Burlington/Williston respond immediately to restore the water loss, they had did a thorough clean because of all the make up/ingredients that were damaged and stained into carpets and walls. Like with many other water losses, after inspecting the building mold was found. At this time, the large water loss turned into a mold mitigation as well. By the time SERVPRO of Burlington/Middlebury was finished it looked "Like it never even happened." and even better than before the loss.

Home Depot's Fire and Safety Day

10/18/2017 (Permalink)

SERVPRO of Burlington/Middlebury's van parked at Home Depot's Fire and Safety Day

SERVPRO of Burlington/Middlebury was invited to join local police, fire crew, American Red cross, and many more at the home depot parking lot located in Williston, VT on Saturday October 14th 2017. This expo was created to allow community members to walk around and meet the members of the different teams/companies and learn more about what they do. The event had workshops available for kids to learn and be hands on while allowing them to see the inside of the different types of vehicles such as police cars, fire trucks, ambulances, and our very our own SERVPRO van/truck mount that we use for large water losses and for jobs that require us to bring a lot of equipment. SERVPRO members handed out SERVPRO rubber ducks to kids, and for the adults we had coffee tumblers available. These types of events allow us to get to know community members, give them more insight to what it is we do, and also gives us a change to advertise and give out free items and business cards.

Commercial Services

10/12/2017 (Permalink)

A loss due to a snow storm that made it's way inside a senior living facility. SERVPRO responded immediately to ensure the well being of the seniors.

SERVPRO of Burlington/Middlebury offers cleaning and the restoring of commercial properties no matter if it’s a small locally owned business or a huge corporation. We have technicians with the training and experience needed to handle any of your property needs. Along with the trained techs, we also have the most effective equipment to get the job done. SERVPRO of Burlington/Middlebury has all the resources and expertise to give you excellent results while minimizing the disruption to your clients. Some examples of commercial properties that have used our services include:

  • Small Office Buildings
  • Large Office Buildings
  • Apartment Buildings
  • Restaurants
  • Retail Stores
  • Large Big-Box Stores
  • Manufacturing & Industrial
  • Government/Military
  • Hotels
  • Churches
  • Schools

Whether it’s a large mold mitigation, water loss, fire, or just a small carpet clean SERVPRO of Burlington/Middlebury is just a call away at 802-497-1101

Flooded Church Basement in Montpelier

9/7/2016 (Permalink)

This flooded basement was caused by a recent storm

We recently responded to a large commercial loss in Montpelier.  The check valve failed during heavy rains, causing category 3 water to back flow.  This before picture shows the mess left behind after the water had receded. The building owners were overwhelmed with the challenge faced in cleaning up this mess and called on the experts to get it cleaned up and dried out. 

SERVPRO of Burlington/Middlebury was called in to clean up the aftermath!  We cleaned and sanitized the area, removing affected building materials and dried out the structure.  Our crews worked tirelessly to get the structure back to a clean and sanitized area so that the rebuilding of their space could occur.  The owners are getting back to normal following our mitigation services.  

Panera Bread rings in the New Year

1/19/2016 (Permalink)

Panera Dining Room

We may have missed the ball drop for the new year, but we were absolutely not going to drop the ball for our friends at Panera. 

 

When a roofing leak caused water to drip in the main dining room of this establishment, we were called in to assist with the clean up and dry out.  Within an hour we were onsite and assisted the business with the mess at hand, and helped to make sure they were able to stay open during a very busy holiday time!  We erected a containment to keep the work area separate from the areas patrons were able to access and within a few days Panera was back to utilizing the dining room space with no difficulty and minor repairs to get back to normal!