Our 1-4-8 Protocol
Damage of any kind to your Vermont business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.
The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Burlington/ Middlebury 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.
1 - Within 1 hour from notice of loss, a SERVPRO of Burlington/ Middlebury Professional contacts you to arrange for services.
4 - Within 4 hours of loss notification, a SERVPRO of Burlington/ Middlebury professional is on-site to start mitigation services.
8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.
**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.
Have Questions about Fire, Smoke, or Water Damage?
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