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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO + Construction

10/19/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury works with a number of commercial businesses in the area to assist with what we call post construction clean-ups.  Whenever a commercial business experiences some kind of water damage that requires demo, additions or remodeling you will come across construction dust throughout the area.  Contractors will cut flooring, trim work and will have to sand drywall in the area they are working.  As a result, there is a fine powder that will be on all horizontal surfaces.  When the construction portion is complete and all repairs or remodeling are done, the commercial business will contact us to schedule a crew to come out and clean the space before returning it to their tenant or customer.  We come in and do a thorough cleaning of the area, cleaning walls, baseboards, window sills and flooring.

If you have a commercial property and need the SERVPRO of Burlington/ Middlebury, we're only a phone call away @ 802-497-1101!

Commercial Biohazard Work

10/19/2018 (Permalink)

At the SERVPRO Burlington/ Middlebury, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any bio-hazardous material or spills, should not be handled lightly. At the SERVPRO Burlington/ Middlebury, we care about our local Burlington community, as well as all of those that live in Vermont. If you have any questions, or would like to contact one of our professionals, please call 802-497-1101 or visit our website @ SERVPRObtv.com

Mold 101

9/5/2018 (Permalink)

Mold Remediation Mold 101 Hardwood in Milton

Mold lives and grows everywhere. It’s something we encounter every day without even being aware of it.

So, what makes mold a problem?

When there is moisture inside your home (usually caused by a leak) or commercial property, mold can grow quite quickly even if you don’t see visible signs of it. It’s so important to hire an experienced mold remediation specialist like SERVPRO at the first signs of mold presence to get rid of the problem right away before it spreads. Once mold begins to spread, it can affect every area of your home or business and can cause health risks to you, your family, your pets and your staff.

SERVPRO® of Burlington/ Middlebury specializes in water mitigation and mold remediation. It’s the cornerstone of our company. We know how to thoroughly and effectively remediate your mold to acceptable levels (it's impossible to get rid of mold completely because it exists everywhere and can come in whenever you open the door or window).

Dos and Don’ts

DO – Get a mold assessment from an industrial hygienist. Mold assessors are not the same thing as mold remediators. SERVPRO® of Burlington/ Middlebury  specializes in mold remediation. A mold assessor is someone who tests for mold by taking air samples, swabs, photos, etc. and provides us with the protocol for remediation. Even if you see visible signs of mold growth, a mold assessment tests for mold that you can’t see and can tell you what kind of mold is present and in what quantities. Not every mold spore is the same.  Some are more dangerous than others. There may be mold in the air, in your air vents, in clothing, etc. A mold assessor will tell us at SERVPRO® of Burlington/ Middlebury, how far that mold reaches inside of your property, so we can accurately reduce all the mold and prevent it from coming back.

DON’T – Spray bleach on it and walk away. We have heard so many stories over the years of people spraying all sorts of things from bleach to disinfectant spray, etc. to try to get rid of the mold themselves. Mold has roots like a tree. Killing surface mold does not kill the mold inside your wall. Sure! It lightens up and you can smell that bleachy smell and think that you’ve gotten it. But let a few weeks pass and you’re right back at square one. Our SERVPRO® of Burlington/ Middlebury team of experts have been trained in the proper procedures of how to effectively reduce all the mold and keep it from returning. Call us. That’s what we’re here for.

DO – Have someone house sit for you while you’re away. Even if you don’t have pets, the winter season here in Vermont is notorious for wreaking havoc on your homes and businesses even if there isn’t obvious damage. It doesn’t hurt to have someone check in on your home from time to time. There’s nothing worse than to be a seasonal resident coming home for the holidays only to find black spots on everything in your home! Staying on top of things is the best way to keep mold away from your home and your belongings.

DON’T – Call a fly-by-night mold remediation company. SERVPRO® of Burlington/ Middlebury has been in the mold remediation business for over 50 years. Our reputation for being one of the best mold remediation businesses in Vermont has given us a name you can count on when you need us.

Heater reminders as we head into winter

9/5/2018 (Permalink)

Fire Damage Heater reminders as we head into winter Working in a charred attic

Recently, The SERVPRO of Burlington/ Middlebury was called to a fire that took place in a local Vermonters apartment after she had tried to dry some of her clothing on top of her space heater. The mess that resulted was in need of some major attention.

Space heaters that require fuel should be handled and used with extreme caution. While fuel powered space heaters are more efficient at heating a large space, there are certain things you must do to protect yourself from a potential fire. 

Never (ever) leave space heaters running without supervision. It's understandable that you don't want to come home to a cold house, but leaving a space heater running with no one around is extremely dangerous.Space heaters may overheat which could ignite the fuel and cause a fire.

Here are some helpful tips to keep your home safe:

1: Always make sure the space heater is turned off before refueling

2: Remove the space heater from the residence before refueling. Never refuel inside the house!

3: Allow the space heater adequate time to cool down. Refueling a space heater while it is still hot can cause an explosion. If you spill gas onto one of the hot parts of the space heater, it could easily ignite.

4: Make sure to check if the space heater you are using is approved for indoor use. Most fuel powered space heaters are designed for outdoor use only!

5: Always be sure to double check that your home fire extinguishers are charged and that the expiration date has not passed.

6: Do not place space heaters on carpets or other flammable fabrics. Make sure the space heater is not in a confined space where it may overheat

7: Electric space heaters should never be plugged in if the room is damp. Humid air can caused the space heater to short, leading to an electrical fire.

8: Always make sure that electric space heaters are plugged into an outlet. Extension cords increase the risk of shorting.

9: Before purchasing any space heater, make sure that the space heater has passed safety tests in the United States. The easiest way to tell is to check for an Underwriters Laboratory Label (UL).

Remember, if something seems amiss with your heaters Vermont, call a professional. Better safe than sorry!

Water Damage is Serious

5/30/2018 (Permalink)

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Vermont's humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Burlington/Middlebury @ 802-497-1101.

SERVPRO Handles Fire!

5/30/2018 (Permalink)

Fire Damage SERVPRO Handles Fire! On the scene

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Burlington/ Middlebury provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Burlington/ Middlebury is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at 802-497-1101

Commercial Disaster Service

4/9/2018 (Permalink)

Commercial Commercial Disaster Service The culprit

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. With the water needing to be mitigated, and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been uneasy with the situation and was not sure on how to handle it. Here at SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call at (802) 497-1101.

Always think: Safety First!

4/9/2018 (Permalink)

Commercial Always think: Safety First! Help is here!

After a flood in your commercial building there are several things to consider.

First, consult with a qualified water damage remediation expert from SERVPRO of Burlington/ Middlebury before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage. The SERVPRO of Burlington/ Middlebury always recommends:

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

Remember, help is just a phone call away. Give your local SERVPRO of Burlington/ Middlebury a call @ (802)-497-1101 24 hours a day. 


4/9/2018 (Permalink)

Fire Damage SERVPRO + IICRC Charred remains

If a house sustains fire damage, proper cleanup is crucial as the ash, soot and water will wreak havoc on what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results.

When selecting a firm that does the restoration, consider what type of training they have. Do they have health and safety certifications? Are they experienced in a wide range of repair? Do they have proof of proper insurance and licenses?  The company that has the Institute of Inspection, Cleaning and Restoration Certification (IICRC) fire and smoke restoration Certified Firm meets all of these expectations and conditions. An IICRC-certified firm understands the need for a quick response.  Immediate action is necessary because the longer the delay, the harder and more costly the job will be as reactions within the damaged material can continue to occur. The fire may be gone, but the ash, soot and smoke odors that remain can continue to do harm. At the SERVPRO of Burlington/ Middlebury we use our knowledge of fire restoration to accurately test the damage and apply the proper repair techniques to bring the items back to preloss condition when possible.

Also, when hiring an IICRC certified firm like the SERVPRO of Burlington/ Middlebury,  you can be sure that they are up to date with the latest technologies and techniques. In order for these firms to keep their certification, they are required to take continuing education programs.  So when confronted with fire damage cleanup, choose the SERVPRO of Burlington/ Middlebury, an IICRC-certified professional.

Fire Professionals

4/9/2018 (Permalink)

Fire Damage Fire Professionals Soot

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road.  SERVPRO has over 40 years of experience in the fire and smoke restoration business.  At SERVPRO of Burlington/ Middlebury, our disaster restoration experts will be there to help you clean up and restore your home or business to its preloss condition.  Our IICRC certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Climate controlled storage
  • Complete Demolition
  • Thermal Fogging and Ozoning on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day,365 days a year including holidays for any emergency. At SERVPRO of Burlington/ Middlebury, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal. Callus 24 hours a day @ (802)497-1101. Our goal is to help you regain control to make your damage "Like it never even happened."

What to do with mold in your home

4/9/2018 (Permalink)

Mold Remediation What to do with mold in your home <3

Mold reproduces by devouring organic materials used to construct your home. They prefer dark, damp, humid areas and create small, lightweight seeds, called spores. These seeds travel through the air, gaining access to portions of your Portsmouth home through open airways, or by catching a ride on your shoes or even a household pet.  

Mold spores can usually survive for a very long time, even before settling on an acceptable surface. However, after finding an adequate site, molds rapidly develop into large contaminated areas within 24 to 48-hours, continually spreading throughout your Vermont home, causing mold damage as the growth process continues.   

The Environmental Protection Agency (EPA) suggests that any homeowner experiencing mold growth should seek professional help removing any standing water or wet materials found on your property, as they serve as breeding grounds for many microorganisms including viruses, bacteria, and mold. Whether you experience a freshwater flood, sewage back-up, roof leaks, or plumbing issues, mold and mildew can develop soon after. 

An IICRC certified mold remediation specialist, like those offered at the SERVPRO of Burlington/ Middlebury, can provide you with the professional services you need to remedy the problem and even give you tips that help prevent mold growth in the future. It takes a keen eye and advanced equipment to combat mold found in your home or business, especially in larger areas where there may also be hidden dangers that exist. SERVPRO of Burlington/ Middlebury's mold remediation specialists use premeir industry standards and methods to remove contaminated materials, following strict guidelines to contain the affected area, preventing further spread and limiting exposure to clean sections of your home. We pay close attention to furniture, upholstery items, bedding, and toys, using advanced cleaning and disinfection techniques to restore contents if at all possible. 
SERVPRO technicians may inspect every section of your home to determine how far the contamination has spread, eliminating potential problems one at a time before installing new materials that make your home look like new again.

Call SERVPRO of Burlington/ Middlebury today for a full-service solution and remember, we are always here to help. Dial (802) 497-1101 for fast, efficient services.

We love you New England!

Mildew VS. Mold

4/9/2018 (Permalink)

Mold Remediation Mildew VS. Mold Post mold removal

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and a basement with water damage caused by a broken pipe can all lead to the growth of mildew and mold. These issues are obviously much more pressing here in New England. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or a business need immediate mold remediation. Your local SERVPRO of Burlington/ Middlebury is always ready to help!

Mildew vs Mold

Mildew and mold are both fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause health effects and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Burlington/ Middlebury immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our IICRC certified technicians for a comprehensive mold remediation plan. Call (802) 497-1101.

When storms rip our lives apart

4/9/2018 (Permalink)

Storm Damage When storms rip our lives apart A wet basement after a storm has rolled through

When a major storm passes close to the house, the home may suffer water damage that is difficult to repair.

There are many things a family can do to begin repairing any destruction, but an IICRC certified company like the SERVPRO of Burlington/ Middlebury will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases,  governmental agencies could condemn the structure if the microbial threat is too great.

The main reason a home is sensitive to water damage is because moisture is difficult to detect once the floods recede. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight.

Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes.

A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, but be sure to properly record and itemize the items for insurance purposes prior to disposing. Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them. 

The SERVPRO of Burlington/ Middlebury is always ready to help Vermont families affected by devastating storms. We know when you need us, nothing else comes beforehand, and that's why we're always ready, 24 hours a day @ (802)497-1101

It’s important for a family to hire professionals to help with the damage from a storm that are certified through a reputable organization like the IICRC. Technicians trained in this area know how to find compromised areas and do what it takes to restore them.

Storms in Vermont

4/9/2018 (Permalink)

Storm Damage Storms in Vermont Sometimes we have to be lumberjacks

It seems like this year, rain isn’t the only thing leaving its mark on our homes. Storms are still whipping through our towns and communities causing power outages and home damage. According to the National Storm Damage Center (NSDC), damage caused by trees during severe weather account for over $1 billion in property damage. Broken limbs or trees can cause mass amounts of damage to your property if they make contact. Such damage can be done to roofing, siding, windows and even structure to the home, causing lots of expensive repairs. Unfortunately there is no way to stop the unpredictable weather, but there are ways to prevent damage from happening to your home.

Start by assessing trees close to your home. Any loose hanging or broken limbs should be addressed to prevent possible damage to your home or vehicles. Saving trees is important for the environment, but keeping your home and family safe is even more important. However, if a damaged tree is within reach of causing damage, it’s better to be safe than sorry.

If the limbs of a tree do happen to cause damage to your home, getting the exposed parts of your home covered and repaired should become a priority as the longer a home is exposed to the elements, the more likely it is to suffer secondary damages. That's where the SERVPRO of Burlington/ Middlebury comes in. We're always ready to come and help 24 hours a day @ (802)497-1101.

Faster remediation means less damage

4/9/2018 (Permalink)

Water Damage Faster remediation means less damage SERVPRO on the Scene!


It doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components.

Water damage can be caused by many things:

  • Sump pumps
  • Water heater failures
  • Broken pipes
  • Washing machine
  • Dishwasher leaks
  • Ice maker problems
  • Flooding due to heavy rain
  • Ground water seeping into the basement
  • Natural disasters

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

That's Where the SERVPRO of Burlington/ Middlebury comes in. If you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.


24 Hours, always on

4/6/2018 (Permalink)

Water Damage 24 Hours, always on SERVPRO Systems in action!

Vermont's 24 Hour Emergency Service

SERVPRO of Burlington/ Middlebury provides 24 hour fire and water damage restoration service in Vermont. 

SERVPRO of Burlington/ Middlebury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and complicate the remediation process. 

We Answer the Phone Ready to Help

Call Today802-497-1101

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Middlebury has the specific water damage training from the IICRC and field experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions to help us prepare to help you:

*Your name and contact information

*Your insurance information (if applicable)

*The street address of the water-damaged home or business

*When did the flooding or water damage occur?

*What caused the water damage (if known)?

*What Materials are affected?

*How many rooms do we need to prepare for?

*What are the approximate sizes of those rooms?

*Is there electricity available (on-site)?

About SERVPRO of Burlington/ Middlebury

SERVPRO of Burlington/ Middlebury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preventing Mold

4/2/2018 (Permalink)

Mold Remediation Preventing Mold An uninhabited home can make for some mold in some odd places.

Mold Damage

Mold thrives with moisture and cannot survive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the break down of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. Quick extraction of water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, the standing water needs to be removed quickly.

After any standing water is removed, the drying and dehumidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help for this part of the mold prevention process.

Area rugs will need to be removed, cleaned and dried. Wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of Burlington/ Middlebury knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation peoAtple

SERVPRO of Burlington/ Middlebury has more than 45 years worth of experience under 1 roof in this industry and we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

 Call SERVPRO of Burlington/ Middlebury 24/7. Contact us at 802-497-1101 for all your microbial, water, fire, smoke damage or other cleaning needs.

Fire Damages

4/2/2018 (Permalink)

Fire Damage Fire Damages Fires can be gradual too!

Fire Damage

After a house fire, you are anxious to enter your home, but do not touch the carpets, draperies, upholstered furniture or clothing. They are likely covered with soot, which is oily, and it stains easily. Soot includes fine black particles, consisting mainly of carbon, as well as acids, chemicals, metals, soils and dust. Its removal should be handled by SERVPRO, professional fire remediation experts.

A common residential fire results in the burning of a variety of materials, wood, paper, plastics, foams, fabrics, wool, wood products and synthetic containing materials. Fire damage to Vermont residential and/ or commercial buildings will result in soot contamination. Exposure to soot may occur via the eyes, skin, inhalation and ingestion.

Airborne soot particulates are invisible to the human eye usually only .4 microns in size, thus after a fire you may unknowingly be affected. Soot particles can enter the bloodstream and cause a variety of health issues. Firefighters today are very well-trained in safety, plus they were protective gear, yet they experience a higher incidence of respiratory problems than the public.

After a fire and after its flames are extinguished, there still exists some safety risks. Soot is just one of the secondary fire residue risks, which cause damages. Not all soot residues are the same. There are different types of soot which are easier to clean than other types. SERVPRO professionals will clean any of four different types: dry smoke, wet smoke, protein smoke, and fuel oil smoke residues.

Industry issued safety equipment are essential in reducing possible exposure to dangerous soot conditions, including water related health problems from firefighting efforts. The fire restoration professionals at SERVPRO of Burlington/ Middlebury use IICRC professional tools and industry approved remediation methods. Our knowledge and expertise are at the heart of a thorough and safe fire restoration. Call us at (802) 497-1101 and let us help restore your property back to normal.

SERVPRO of Burlington/ Middlebury knows how to deal with fire losses effectively and how to remove noxious odors and prevent them from returning to your home. When you've suffered a fire in your home, don’t hesitate. Contact the Fire Remediation people At SERVPRO Burlington Middlebury. 

SERVPRO of Burlington/ Middlebury has more than 45 years worth of experience under 1 roof in this industry and we have the expertise to deal with fires safely. 

Call SERVPRO of Burlington/ Middlebury 24/7. Contact us at 802-497-1101 for all your fire, water, mold, smoke damage or other cleaning needs.

Always ready for Storm!

4/2/2018 (Permalink)

Storm Damage Always ready for Storm! SERVPRO to the Rescue!

The weather in New England can be unpredictable. You never know when a severe thunderstorm, blizzard, or other natural disaster is going to blow through town.  When it does, storm damage can happen fast. Gusting winds knock down structures, hail can damage roofs, lightning strikes can fall trees, debris can fly into buildings and ongoing rain can flood offices. When something like this happens, you don’t have to face it alone. Choose locally owned SERVPRO of Burlington/ Middlebury for service you can trust.  For years SERVPRO of Burlington/ Middlebury has been serving Vermont communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO of Burlington/ Middlebury is on call 24 hours a day, seven days a week. That means you can call us any time, day or night, when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it, but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production staff at Burlington/ Middlebury has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

  1. A SERVPRO Production Manager or Crew Chief is on site within 2 hours of your emergency call.
  2. Our team assesses the weather-related damages at your site.
  3. We create a plan for restoring your property to its preloss condition.
  4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
  5. SERVPRO production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Burlington/ Middlebury stands ready to provide you fast and effective storm damage cleanup and relief.

Storms can happen in a flash

4/2/2018 (Permalink)

Storm Damage Storms can happen in a flash We've got this one!

SERVPRO of Burlington/ Middlebury specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre storm condition.

Faster Response Guaranteed!

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New England, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 802-497-1101

Fact vs. Fiction

4/2/2018 (Permalink)

Storm Damage Fact vs. Fiction This was a close one!

According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity

Call the SERVPRO of Burlington/ Middlebury if lightning damages your home in a storm. 24/7 help is just a phone call away @ 802-497-1101.

Why water must be handled quickly

4/2/2018 (Permalink)

Water Damage Why water must be handled quickly Water can be very intrusive!

Why SERVPRO of Burlington/ Middlebury is a better choice:

Vermont water damage restoration is a term used to refer to the process of repairing and restoring a home after an event that resulted in water damage, such as a flood or fire. Numerous aspects of your home can be impacted by water damage, and it's critical that you act fast if you want to prevent further structural damage. Secondary Water Damage in Vermont can be extensive and severe and may even present a threat to the health of you and your family. In order to prevent this, it's recommended to hire a water damage remediation service so these professionals can get to work on restoring you home as soon as possible. 

Water Damage Remediation Dries Your Home

Following a flood or house fire, thoroughly drying out your home is the most critical part of Remediation process. This is so important because significant additional damage can occur as a result of secondary water damage. This can include the growth of mold and mildew and the development of spores, which can be a serious threat to your health. It can also cause wood to warp and rot, creating a safety hazard, and moist wood also encourages termites. The most effective way to protect against this is to ensure that your home is dried as thoroughly and quickly as possible. This can be done using dehumidifiers, water extraction and air movers. Air movers support evaporation through constant airflow, dehumidifiers pull moisture from the air and extraction can be used to get rid of puddles and excess water. 

Hire a Water Damage Remediation Professional

Getting your home dry is just one small element of the total water damage remediation process. Any event that results in water damage can destroy property, cause bacterial and parasitic contamination and often requires working with your homeowner's insurance company. By hiring a water damage remediation service, you will have several contractors working on various aspects of your home at once to help speed up the restoration process and get you back into your home sooner. If you neglect this essential step, mold, mildew and other hazardous substances can develop in the areas of your home that you never see, such as inside walls and ceilings, beneath carpet, behind baseboards and inside of crawlspaces. 

Be Sure Your Homeowner's Insurance Policy Covers Water Damage Remediation

In many cases, homeowner's insurance companies will pay for a flood or water intrusion or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation, please call your homeowner's insurance carrier.

Water Damage Restoration

Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by severe weather
  • Plumbing leaks
  • Sink, bathtub or toilet overflow
  • Sewage backup

When you are dealing with your Vermont water damage, immediate action is crucial. SERVPRO of Burlington/ Middlebury responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remedy any water damage emergency you might encounter. Call 802-497-1101 and we will be on our way.

Even SMALL Amounts of Water Can Cause BIG Problems!

3/27/2018 (Permalink)

Water Damage Even SMALL Amounts of Water Can Cause BIG Problems! Drying mats and a fan being used to remove moisture from the wood flooring after a water loss

It doesn’t take a lot of water to cause significant damage to your home. Just an inch or more can destroy carpets, floors, dry wall, and warp wood floors. Furniture and other contents can also be damaged if not removed and dried in a timely manner.

Common causes of water damage:

  • Water heater failures
  • Leaky roofs
  • Broken pipes
  • Washing machine over flow
  • Dishwasher leaks
  • Over flow of bathtub/sinks
  • Toilet/sewage backup
  • Ice maker leak
  • Ground water seeping into the basement (especially due to melting snow)
  • Heavy rain fall
  • Natural disasters
  • Sump pump failures

Here in Vermont, we find that a lot of homeowners like to try and take care of disasters themselves before calling for help. The problem with this is that after the mess is cleaned up and the water appears to be gone, moisture can seep into your floor coverings, carpet pads, foundation, sheet rock, wood structures and walls—causing more problems for your home. These areas create the perfect dark and wet environment for mold to grow which will call for expensive mitigation services later down the road.

If you catch the water within a timely manner (preferably within 24 hours), you can avoid some of the damage which ultimately means saving money and time in the future. It’s important that water is removed as soon as possible and properly dried by SERVPRO of Burlington/Middlebury’s certified technicians and our equipment. After drying, we ventilate and disinfect to prevent the growth of bacteria, mildew, fungi, and other microorganisms that can be harmful to you and your family.

If you are unsure what to do until SERVPRO of Burlington/Middlebury arrives visit our page: http://www.SERVPROburlingtonmiddlebury.com/water-damage-tips

Leave Smoke Damage to the Professionals

3/27/2018 (Permalink)

Fire Damage Leave Smoke Damage to the Professionals The aftermath of a basement fire

Once a fire is extinguished, you may think your home is safe to enter again. However, instead of diving into the cleanup on your own, it’s imperative you enlist the help of a professional. Putting out a fire isn’t the only thing a homeowner should call in backup for—consult a restoration company like SERVPRO of Burlington / Middlebury to remedy the resulting water and smoke damage.

When your house catches on fire, it’s not just the heat of the flames that damage your home and belongings. The water and chemicals firefighters use to put out fires—as well as the smoke and soot that followed—can have a significant effect on your dwelling. Even if the fire was contained and only reached a small area of your home, smoke can easily travel throughout your home and soak into the walls, carpets, upholstery, drapes, and clothing.

Thinking about throwing away any items that have been ruined to speed up the process? A restoration company should still be called in to take a closer look. If smoke damage is left unattended, it will lead to corrosion, etching, and discoloration, as well as lingering odors throughout your home. Since discoloration can become permanent within a matter of hours, it’s crucial to schedule a professional inspection as quickly as you can.

Once contacted, the restoration company will come in and take a look at the materials in your home that were damaged by the fire and smoke. After assessing which items can be salvaged, they will begin to remove any ash residue and musty odors. The process of removing and neutralizing these strong odors is extremely complex, so leave this job to the professionals.

To avoid expensive repairs down the line, call the experts at SERVPRO of Burlington / Middlebury at (802) 497-1101 as soon as the smoke has cleared. Visit them online for more information about their water and smoke damage services.

Getting Ready for Spring

3/27/2018 (Permalink)

After the cold frigid winter many look forward to the warmer spring weather, but with that rise in temperature can come considerable water damage to your home or business. Not only does spring showers make the possibility of flooding in your home increase, snow has also been melting causing higher levels of ground water. Follow these tips to help protect your home from water damage during the wet spring season that’s ahead:

  1. Clear gutter and drains: Clogged gutters can cause water to spill over the sides and down the walls of your home and end up a messy flood. The water will surround your home and can seep inside through cracks and leaks in the foundation. Take the time to clean the gutters out and clear them of any and all debris before the rainy season begins.
  2. Ground water: Melting snow can also pool and seep into your foundation. Be sure to check corners or joints where the wall meets the floor for any seepage.
  3. Improperly positioned downspouts: Ensure downspouts are positioned away from your home. If necessary you can use an extender to direct water further away from the foundation.
  4. Cover air vents: Another common way water finds its way into a home is through the home's air vents. If you know that heavy or continuous rain is in the forecast, cover your air vents with thick plastic sheeting from both the outside and the inside. 
  5. Check sealant surrounding doors and windows: Make sure that any gaps, holes, or cracks in the sealant surrounding the doors and windows are filled in. This is a common reason for mildew to grow on windows/doors and their casings.
  6. Ice damming: As heat rises, ice will melt as it warms and refreezes when temperatures drop. With this combination, water can start to build within the eaves troughs and under roof shingles. If it has nowhere else to drain, the water can enter from the roof into your home through the insulation and walls, causing water damage and even mold if not taken care of. Remove any ice or snow from your eaves troughs so water can flow freely. If you wish to remove snow from your roof, do so safely. Alternatively, it is best to hire a professional to safely clear snow and ice. If the extent of ice damming is significant, consider contacting a professional roofer or gutter-cleaning expert.

If the unfortunate event happens and water does find it's way into your home, give SERVPRO of Burlington/Middlebury a call (802-497-1101) as soon as possible. Our certified technicians are available to assist you 24/7.

Frozen Pipes

1/26/2018 (Permalink)

Storm Damage Frozen Pipes This is a pipe from a local business that had burst and caused a water loss due to freezing temperatures.

This winter has been an especially cold one with temperatures often dropping below the freezing level. Due to this, SERVPRO of Burlington/Middlebury has experienced a high volume of emergency water losses caused by freezing pipes, often leaving behind major disasters in homes and businesses.

Be Prepared:

  • It is important to know where your water shut off is located. In the case of a frozen water pipe burst, you will first want to stop the source by shutting off the water immediately.
  • Insulate exposed pipes, especially if they are in unheated rooms.
  • Leave open bathroom and kitchen sink cabinet doors during extreme cold spells to allow warmer air to circulate around the plumbing.
  • During below zero weather, keep a slow trickle or constant drip of water flowing through faucets. Water is less likely to freeze if it is constantly traveling rather than sitting in the plumbing.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.DO NOT turn your heat off completely.

If You Discover Frozen Pipes:

  • First sign of freezing is reduced or slow moving water flow from a faucet.
  • Do not use an open flame device to try and thaw the pipes.
  • Methods you can try to unfreeze the pipes on your own include using a hair dryer, heating pad or hot towels, heat lamp or portable space heater.
  • Make sure to keep the faucet open when treating the frozen pipes.
  • Check additional pipes and faucets for freezing.

When a Frozen Pipe Bursts:

  • Shut off the water at the main valve.
  • Contact your local plumber to repair the broken pipe.

Call your local water restoration professionals, SERVPRO of Burlington/Middlebury.  A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO of Burlington/Middlebury.

FedEx Mold Mitigation

10/19/2017 (Permalink)

Commercial FedEx Mold Mitigation Mold in the shower of FedEx women's bathroom.

Our local FedEx office and warehouse located in Williston, VT had SERVPRO of Burlington/Middlebury perform a mold mitigation on both their men's and women's bathrooms. This project started as a emergency water loss and during the restoration process the technicians found mold in both of the bathrooms, especially around the shower areas. SERVPRO of Burlington/Middlebury was able to get the job done quickly and efficiently without bothering the staff and customers at FedEx while allowing them to stay open and operate during their usual hours. We we're allowed a whole year to finish the project, but our hard working technicians had it done within two weeks (one week per bathroom) during not only FedEx's time of business but during SERVPRO's regular business hours as well. This is an example of a large commercial mitigation that SERVPRO was able to handle and have done in a timely manner.

Colorlab Cosmetics

10/19/2017 (Permalink)

Commercial Colorlab Cosmetics Drying out during the water restoration process

A cosmetics factory, Colorlab Cosmetics, located in Williston, VT had an emergency water loss over night. The employees didn't know about the loss until they were walking into work the following morning. A pipe had burst in the factory over night and flooded through the warehouse, the office, and the storage areas leaving a huge mess of water and make up stains. Not only did SERVPRO of Burlington/Williston respond immediately to restore the water loss, they had did a thorough clean because of all the make up/ingredients that were damaged and stained into carpets and walls. Like with many other water losses, after inspecting the building mold was found. At this time, the large water loss turned into a mold mitigation as well. By the time SERVPRO of Burlington/Middlebury was finished it looked "Like it never even happened." and even better than before the loss.

Home Depot's Fire and Safety Day

10/18/2017 (Permalink)

Commercial Home Depot's Fire and Safety Day SERVPRO of Burlington/Middlebury's van parked at Home Depot's Fire and Safety Day

SERVPRO of Burlington/Middlebury was invited to join local police, fire crew, American Red cross, and many more at the home depot parking lot located in Williston, VT on Saturday October 14th 2017. This expo was created to allow community members to walk around and meet the members of the different teams/companies and learn more about what they do. The event had workshops available for kids to learn and be hands on while allowing them to see the inside of the different types of vehicles such as police cars, fire trucks, ambulances, and our very our own SERVPRO van/truck mount that we use for large water losses and for jobs that require us to bring a lot of equipment. SERVPRO members handed out SERVPRO rubber ducks to kids, and for the adults we had coffee tumblers available. These types of events allow us to get to know community members, give them more insight to what it is we do, and also gives us a change to advertise and give out free items and business cards.

The Mold Remediation Process

10/17/2017 (Permalink)

Mold Remediation The Mold Remediation Process Containment set up for mold remediation in a residents bathroom

Every situation with mold differs from the amount of mold, location of the mold, and the types of materials affected. Each scenario has a different solution but the general process stays the same. The steps listed below is the usual SERVPRO of Burlington/Middlebury process for a “typical” mold remediation or mitigation.

Emergency Contact –


The mold restoration process begins when you call us. Even if you are unsure if mold is present, our techs will come to your location and will be able to tell you if there is mold and if it needs to be mitigated and what steps to further take. If you smell or suspect mold don’t hesitate to call. Our representative will also ask a series of questions to help determine the necessary steps to continue.

Inspection and Mold Damage Assessment -

We carefully inspect your property for visible signs of mold. We also have tools to help determine moisture inside walls and areas we can’t visually see. Mold feeds on cellulose and water and can be hidden from plain view. SERVPRO of Burlington/Middlebury will be able to build an estimate for the work to be done and will inform you of all pricing and the process from beginning to end so that the customer knows what to expect.

Mold Containment -

The professional techs at SERVPRO will start the mitigation process by using various containment procedures depending on the particular mold job to prevent the further spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold. This is another misconception about mold – a lot of residents will direct fans to blow towards the mold thinking that it will help dry out the area when they’re actually blowing the mold spores around and allowing them to settle in other areas and grow more mold.

Air Filtration -

Our specialized filtration equipment allows our technicians to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested  Materials-

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth. Many people don’t realize that mold mitigation usually requires cutting out of walls and ceilings and think that cleaner is all that is needed.

Cleaning Contents and Belongings -

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Restoration -

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. SERVPRO of Burlington/Middlebury does not do any of the rebuilding as it’s a conflict of interest for both us and the customer. Small restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Although we do not do the rebuilding process – SERVPRO of Burlington/ Middlebury has many reliable resources to refer you to of contractors and other local companies that we have worked with and have had good experiences working with in the industry.

With these steps, SERVPRO of Burlington/Middlebury will have your mold problem looking "Like it never even happened.”

Understand Mold

10/16/2017 (Permalink)

Mold Remediation Understand Mold Mold present in residents bathroom

Microscopic mold spores exist just about everywhere, both outdoors and inside. Sports causes it to be impossible to remove all mold. Some restoration businesses advertise they specialize in “mold removal” and even promise to their customers that they will remove all mold, which leads to disappointment and non-realistic expectations. SERVPRO of Burlington/Middlebury has certified technicians that explain how your mold mitigation process needs to be handled as each is different depending on the situation, type of mold, and where it’s located. Our techs make sure our customers know what to expect before, during, and after the process. Mold isn’t always visible with the eye and can produce allergens and irritants that you’re not aware of. If you suspect mold you should call us to inspect your home or business. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float around in the air and can enter your home through open windows and doors, or vents for A/C and heat. It’s possible the spores can even hitch a ride on your pets or your clothing.
  • Mold spores can quickly grow into colonies when exposed to water as they feed off moisture.
  • May produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold will keep returning.
  • Bleaches and other cleaners that advertise to kill or clean off mold only remove mold from the surface temporarily and does not kill the spores which is why the mold will keep growing back.
  • Mold often produces a strong and must odor.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Commercial Services

10/12/2017 (Permalink)

Commercial Commercial Services A loss due to a snow storm that made it's way inside a senior living facility. SERVPRO responded immediately to ensure the well being of the seniors.

SERVPRO of Burlington/Middlebury offers cleaning and the restoring of commercial properties no matter if it’s a small locally owned business or a huge corporation. We have technicians with the training and experience needed to handle any of your property needs. Along with the trained techs, we also have the most effective equipment to get the job done. SERVPRO of Burlington/Middlebury has all the resources and expertise to give you excellent results while minimizing the disruption to your clients. Some examples of commercial properties that have used our services include:

  • Small Office Buildings
  • Large Office Buildings
  • Apartment Buildings
  • Restaurants
  • Retail Stores
  • Large Big-Box Stores
  • Manufacturing & Industrial
  • Government/Military
  • Hotels
  • Churches
  • Schools

Whether it’s a large mold mitigation, water loss, fire, or just a small carpet clean SERVPRO of Burlington/Middlebury is just a call away at 802-497-1101

Have an emergency? - Call SERVPRO of Burlington/Middlebury

9/22/2017 (Permalink)

General Have an emergency? - Call SERVPRO of Burlington/Middlebury Equipment used by SERVPRO of Burlington/Middlebury

SERVPRO of Burlington & Middlebury has certified techs who are on-call to provide 24/7 emergency service to residence and will always respond in a timely manner. We are dedicated to arrive to any-sized disaster as fast as possible. No matter what time it is, the team at SERVPRO will respond to your restoration and cleaning needs to make it “Like it never even happened.”

The SERVPRO of Burlington & Middlebury franchise also offers the same emergency services to commercial businesses as well, large or small.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call us at any time and we will be happy to assist you – (802) 497-1101

Fire Season is Approaching

9/1/2017 (Permalink)

Fire Damage Fire Season is Approaching House Fire in South Burlington, VT that called SERVPRO of Burlington/Middlebury for fire restoration services.

Tips to avoid a house fire this winter season:

Turning on the stove for heat is not a safe source to keep warm. In the case of an emergency situation where the power goes out and you need to keep warm you should have extra blankets ready along with sleeping bags and warm winter coats or extra layers of clothing.

Portable space heaters or kerosene heaters are also good back up sources of heat as long as they are never placed near water, on top of or too close to furniture and drapes (should be at least three feet away), and children and pets should never be left unattended while heaters are in use. It's also a good idea to use space heaters with automatic shut-off switches and non-glowing elements. Kerosene heaters should be checked with your local fire department to make sure that they're legal with your town or city.

When using a fireplace always make sure the wood is completely dry even slightly damp wood can catch fire.

An electric generator should never be used indoors or even inside your garage due to risk of inhaling carbon monoxide. A generator should also never be placed near the air intake of your home to also avoid poisoning and must be completely dry along with other appliances.

It is best to store gasoline outdoors to lessen the risk igniting fire.

Incase a fire does occur in your home you should have the following safety equipment ready and easily accessible: fire extinguisher, smoke alarm and carbon monoxide detector are working (its a good idea to change the batteries before winter to ensure it works through the season).

Possible Health Effects Caused By Exposure to Mold

8/31/2017 (Permalink)

Mold Remediation Possible Health Effects Caused By Exposure to Mold Mold growing on clients wall

It's important to have mold removed from in your home as some people are allergic or more sensitive to mold than others. These people can experience symptoms including - itching and or watering of the eyes, coughing, skin irritation and/or breathing issues. Those with occupations that expose them to larger amounts of mold for extended periods of time can also have more severe reactions such as a high fever. Also, those who have lung diseases are at a higher risk of infections and can even develop fungal infections in their lungs if exposed to mold for prolonged periods of time.

Inside of your home there are some ways that you can control mold growth by- controlling humidity, fixing leaky roof, windows, and/or pipes, as well as ventilating shower, laundry, and cooking areas where moisture occurs. Lastly, if leaks or flooding does occur, a thorough cleaning and drying after is necessary to avoid health risks.

5 Tips for Getting Rid of Lingering Smoke Odor

4/17/2017 (Permalink)

Fire Damage 5 Tips for Getting Rid of Lingering Smoke Odor Smoke can leave carcinogens in your home if not adequately removed

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Dealing with the effects of smoke damage is never easy—especially when it comes to the smell that’s left behind. Once smoke permeates a structure, removing its strong odor generally proves to be an arduous task. According to the professionals at SERVPRO of Burlington/Middlebury, there are some steps that can be taken to eliminate or significantly reduce the unpleasant stench of smoke. The Williston, VT, based company stresses the importance of timeliness when trying to remove the smell of smoke.

Here are some helpful techniques for getting rid of the pungent scent:

5 Tips to Remove Smoke Damage Odor

1. Dispose of Unsalvageable Items

Unfortunately, there are often items too damaged by smoke to be saved. Getting these things out of the house immediately will greatly minimize the remaining smell. Carpet, insulation, and drywall are a few things to check in particular for odor and smoke residue.  


2. Wash Down All Hard Surfaces

All hard surfaces should be washed down carefully with a solution that includes water, white vinegar, and dish soap or shampoo. Using a clean rag, wipe down countertops, tables, shelves, baseboards, windowsills, cabinets, and light fixtures and mop all solid flooring surfaces.

3. Blow Fresh Air Into Each Room

While opening all the doors and windows will help a little, it’s more effective to get fresh air circulating inside as many rooms as possible. This is why it’s better to set up large fans on the exterior of the home and blow the outdoor air in. Focus on different rooms at a time for the best results.

4. Clean Clothing & Furniture Thoroughly

It’s common for clothing and furniture to hold the smell from smoke damage, so extra efforts must be taken to deodorize them. Clothes can be put in a bag with baking soda before being washed with a mixture of detergent and vinegar. Upholstered furniture should go through a deep clean to extract the odor completely from fibers.

5. Hire a Professional

Because of how challenging it is to remove the smell of smoke, the job is often better left in the hands of a professional. They have the proper equipment and knowledge to go through the process without causing more harm.  

If your home has been impacted by smoke damage, it’s essential to get to work right away to erase the smell or you run the risk of living with it forever. Contact SERVPRO of Burlington/Middlebury at (802) 497-1101, or visit them online to learn more about their fire restoration services. 


What are the causes of a sewer back up?

4/17/2017 (Permalink)

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Sewage backups are nobody’s favorite topic of conversation, especially those who are dealing with the problem in their home. A sewer backup in your plumbing line can cause just as much water damage as an actual flood, so it’s vital that all homeowners know the potential causes of one and the best way to go about handling the situation.

3 Common Causes of Sewer Backup

1. Clogs

The main drain pipe in your house can easily get clogged. You can determine the root of the issue by narrowing down the problem areas. If you’re only experiencing clogs with one sink or toilet, the problem is likely isolated to one pipe. However, if you’ve noticed all the plumbing systems have gotten increasingly worse, your main sewer line could be blocked. To avoid such a problem, treat your pipes with care. Don’t flush any foreign objects down the toilet, keep your garbage disposal clear, and never pour grease or fat down your sink drains.

2. Exterior Factors

While you may assume that problems with your sewer line can only come from inside the house, outside components may also factor in. For example, tree roots can grow into the pipes, causing large holes and potential blockages. Trees may also coil themselves around the pipe system, essentially crushing it under the weight of the tree, which damages the entire pipeline and directly affects your plumbing.

3. Damaged Sewer Lines

Sometimes, the root of a sewer backup comes from the pipe system. If your home is old or hasn’t been renovated for years, it’s possible the drainage system has been overworked and damaged over time. Take this problem seriously. Instead of trying to fix the problem yourself with a cheap chemical solution, call your plumber to avoid further damaging the pipes.


In Williston, VT, SERVPRO of Burlington / Middlebury is the go-to resource for sewer backups. With a licensed team and a proven record of success spanning 40 years, they will keep your home safe from any plumbing or water damage. Visit them online or give them a call at (802) 497-1101 for more information.


Top 4 Home Water Damage FAQ's Answered

2/22/2017 (Permalink)

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Like any damage caused by the elements, water damage affects not only your house’s appearance but also its very foundation—along with the health of your family. That’s why, the moment you notice water damage in your home, you should take the proper measures to determine the best course of action. SERVPRO of Burlington / Middlebury is a restoration company in Vermont that specializes in water damage repairs. With over 49 years in business, they have the experience needed to help local homeowners recover from unexpected flooding.

Top 4 Home Water Damage FAQs Answered

1. How Soon Should I Call My Insurance Company?

Call your insurance company as soon as you experience any water damage. Take sufficient photos of the damage to your home for evidence. Also, if the flooding means you have to stay at a hotel or make immediate repairs, hang on to your receipts for potential reimbursement later.

2. How Can I Stop Water From Leaking Into My Home?

If water is still leaking into your home, you must find the source as soon as possible. It may be coming through your roof via missing shingles. If that’s the case, carefully climb onto your roof and cover any areas that are missing shingles with a plastic garbage bag to keep the rain out. If the water is entering your home through the pipes, quickly find your main shut-off valve and turn off your water supply. Professionals can help you take the next step in making repairs.

3. What Should I Do About My Electronics?

If you’ve experienced flooding, you should unplug your electronics immediately. Any water that falls or collects near used outlets could create a dangerous situation that would call for a full home power shut-off. After your home’s been cleared of any standing water and has been fully repaired, consult an electrician before you attempt to use any electronics that may have gotten wet.

4. Should I Make Repairs Myself?

No, you should never attempt to repair water damage yourself. Always call a professional restoration company to inspect and clean your house before arranging for repairs. SERVPRO of Burlington / Middlebury, for instance, will remove any remaining standing water using their advanced water extraction technology and then dry your house using reliable and effective equipment. Using their knowledge of mold remediation, their trained staff will know what to look for to ensure your home remains a healthy and safe environment.

Take action as soon as you experience water damage. Call SERVPRO of Burlington / Middlebury at (802) 497-1101 to schedule any water extraction or home repairs you may need. Visit their website for additional information about their services.


Top 3 Ways to Prevent Flooding & Standing Water

2/8/2017 (Permalink)

Water Damage Top 3 Ways to Prevent Flooding & Standing Water Be prepared and know who to call when disaster strikes


Unexpected flooding is a particularly common disaster over the winter, when the chances of precipitation and inclement weather increase dramatically. Destroying roofs, causing house leaks, and ruining drywall, it’s certainly on the list of homeowners’ worst fears—but there are ways to prevent it. Below, SERVPRO of Burlington / Middlebury, Vermont’s leading water extraction and mold remediation team, would like to explain some of the most important ways you can protect your home from accidental flooding.

Top 3 Ways To Prevent Flooding & Standing Water Damage

1. Prepare Your Pipes For Winter

Over the winter, the portions of your plumbing that are above ground are more prone to freezing, and the pressure difference this creates sometimes causes pipes to burst open. You can avoid this by insulating your pipes with foam and by keeping your kitchen and bathroom cabinets open so heat can reach the pipes. On particularly cold days, it’s also smart to let all your faucets run at a trickle, which will help relieve the pressure difference created by frozen pipes. By preparing your plumbing, you’ll also prevent potential water damage from occurring when the ice thaws.

2. Regularly Clean Out Gutters

One of the most common, yet easily preventable, sources of standing water is blocked gutters. When left full of debris, your gutters will end up spilling onto your roof, cause ceiling leaks when the water seeps through the shingles. Sometimes, clogged gutters can also cause foundation damage.

3. Schedule Regular Roof Inspections

One of the most important home maintenance tasks you can do is schedule annual roofing inspections. This inspection will allow you to keep track of potential leaks, shingle damage, and other problems that could lead to accidental flooding or standing water damage. Wouldn’t you rather replace a few shingles than replace your entire roof deck? Don’t let widespread standing water damage force you to do the latter.

As much as we try to prevent water damage, it may still happen anyway. If you experience accidental flooding and need immediate water damage remediation, don’t hesitate to call SERVPRO of Burlington / Middlebury at (802) 497-1101. For details about the Vermont-based professionals and their 24-hour emergency services, visit them online.


3 Major Types of Fire Damage

2/8/2017 (Permalink)

Fire Damage 3 Major Types of Fire Damage The professionals at SERVPRO of Burlington/Middlebury have the skills, knowledge, tools and experience to get your home restored quickly!


Fire damage has more than one face. The actual burning of a building’s structure is the first thing to come to mind, but the consequences linger even after the flames are extinguished. Learn more about the different kind of damage from SERVPRO of Burlington / Middlebury, located in Williston, VT.

The 3 Types of Fire Damage

1. Damage From Flames

Did you know there are multiple kinds of damage from flames? Fire burns differently depending on its cause, and the damage from one started by an electrical issue may look different from one that resulted from cooking oil. A restoration specialist will have to work accordingly to make sure the structure of your building is intact and safe for you to inhabit.

2. Smoke Damage

The effects of smoke last well after the air clears. Not only does smoke damage discolor the surfaces in your building with ash, but it also leaves strong and unpleasant smells behind. Fortunately, a restoration company can remove the remnants of smoke damage.

3. Damage From Other Substances

Fire opens a building up to a variety of vulnerabilities. The water used to extinguish a blaze leaves its own mark, with water stains or mold becoming a real possibility. If chemicals were involved in the fire, these need to be cleaned up so as not to be a continuing danger. Holes in the outer walls of a building can also lead to rain and outside debris getting in, all of which have to be dealt with.

If your home or business has suffered fire damage, SERVPRO of Burlington / Middlebury is there for you. Call them at (802) 497-1101 for 24-hour emergency service from a trusted part of the community. More information about their fire restoration services is available on their website.


The 3 Steps Involved in Remedying Basement Flooding

12/14/2016 (Permalink)

Water Damage The 3 Steps Involved in Remedying Basement Flooding Don’t let a flooded basement send you into a panic. Call the professionals at SERVPRO of Burlington/Middlebury today!

Though it’s not the kind of problem many homeowners ever anticipate dealing with, you may face a flooded basement one day. There are many potential causes for flooding, but regardless of the cause, one of the first things you should do is get in touch with a qualified local water extraction team. Doing so will minimize water damage, saving you a lot of money in the long run.

After a flood, there are some basic safety steps you should take to ensure your family remains healthy and your home remains in good shape, including:

  • Wash Up: When a basement floods, you and your family may be exposed to unclean water or sewage. As such, always shower or bathe thoroughly to wash away any pollutants after exposure to flood water.
  • Schedule Service: Get in touch with a local team that handles emergency water extractions and explain the situation. You might also need to contact a plumber to diagnose the cause of the flooding. In the future, you may need a mold remediation team to come by and address any growth that results from water damage.
  • Document The Damage: After the water has been removed, take photos of all damaged belongings and call your insurance company to see if they cover this type of water damage.

Don’t let a flooded basement send you into a panic. When you get in touch with the right pros quickly, you can fix the problem quickly, too. If you ever need water extraction services in Vermont, reach out to SERVPRO of Burlington / Middlebury. As the top name in the business, they’ll deliver quality results. Contact them online to learn about scheduling services, or call (802) 497-1101.


Top 3 Causes of Water Damage

12/7/2016 (Permalink)

Water Damage Top 3 Causes of Water Damage Don't let water damage get you down! Call on the water damage specialists at SERVPRO of Burlington/Middlebury today!


Unfortunately, basement flooding and the resulting water damage are all-too-common phenomena for homeowners. However, if you familiarize yourself with the top causes of water damage, you will be able to safeguard your home and save yourself the time, money, and inconvenience of dealing with a property disaster in the future. For over 40 years, SERVPRO of Burlington / Middlebury has helped clients throughout Vermont restore their homes in the wake of flooding, fires, and other catastrophic events. If your basement sustains water damage due to flooding, put your trust in these fully insured water extraction and mold remediation experts.

When you understand the primary causes of basement flooding and water damage, you’ll be in a much better position to effectively protect your home. Below, SERVPRO has listed a few of the most common causes of water damage:

Top 3 Causes Of Residential Water Damage

Unsealed Walls & Floor

To ensure flooding does not afflict your home, it’s a good idea to waterproof the walls and floors of your basement. The vast majority of water damage to basements results from improperly sealed openings and cracks, so have the professionals apply a high-quality sealant to err on the side of caution. 

Clogged Gutter System

Clogged downspouts and gutters are another major cause of basement flooding and water damage. When excess rainwater cannot drain, it will seep through your soil and foundation, entering your home. To protect your basement from flooding, inspect and clean your gutters and downspouts regularly.  

Sewer Backup

Heavy storms may cause your sewer system to overflow and back up into your home via sinks, toilets, and drains. To prevent water damage caused by sewage backup, hire professionals to install backwater valves that will redirect water away from your home during inclement weather.

When you need affordable and effective solutions for water damage to your property, enlist in the restoration services provided by SERVPRO of Burlington / Middlebury. Give them a call at (802) 497-1101 today to speak with a helpful staff member about scheduling water extraction or mold remediation for your basement. Visit them online to learn more about their many home restoration services.




Educated employees are vested employees

9/15/2016 (Permalink)

General Educated employees are vested employees The Institute of Inspection Cleaning and Restoration Certification provides the training, education and standards for which we perform all our work

We at SERVPRO of Burlington/Middlebury take great pride in the education we offer our employees.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) offers a wide array of industry specific certification courses.  We send each of our technicians away for training a couple times a year so that they are learning state of the art techniques, industry specific knowledge and skills that they then are able to apply while producing projects at SERVPRO of Burlington/Middlebury.  When you call on a professional to assist you with your water, fire, mold or other type of disaster, you can count on SERVPRO of Burlington/Middlebury for having EDUCATED and CERTIFIED technicians who will perform the work in your home or business, to the standard that is expected in this industry.

We take our trade seriously here at SERVPRO of Burlington/Middlebury and aim to provide the best service available in Vermont!  

Learn more about the IICRC at www.iicrc.org

Flooded Church Basement in Montpelier

9/7/2016 (Permalink)

Commercial Flooded Church Basement in Montpelier This flooded basement was caused by a recent storm

We recently responded to a large commercial loss in Montpelier.  The check valve failed during heavy rains, causing category 3 water to back flow.  This before picture shows the mess left behind after the water had receded. The building owners were overwhelmed with the challenge faced in cleaning up this mess and called on the experts to get it cleaned up and dried out. 

SERVPRO of Burlington/Middlebury was called in to clean up the aftermath!  We cleaned and sanitized the area, removing affected building materials and dried out the structure.  Our crews worked tirelessly to get the structure back to a clean and sanitized area so that the rebuilding of their space could occur.  The owners are getting back to normal following our mitigation services.  

Tis' the Season for Mold

8/2/2016 (Permalink)

Mold Remediation Tis' the Season for Mold Mold growth in our indoor environments has the potential to be problematic to the health and well being of occupants.

With such a rainy, wet and humid summer in Vermont, the Green Team at SERVPRO of Burlington/Middlebury seem to be encountering a fair amount of mold mitigation projects. 

Molds are generally not a problem indoors unless mold is given the proper conditions to grow.  The key to mold control is moisture control.  If you sustain a water damage in your indoor environment, it is best to dry water damaged areas within 24-48 hours to prevent mold growth.  If mold does become a problem in your home, cleaning up the mold and getting rid of the excess water or moisture is most important!

If you discover discoloration that concerns you or if you sustain a water damage, feel free to call on the SERVPRO of Burlington/Middlebury Green Team to help you assess your situation.  Our crews are IICRC certified in both Water Damage Restoration and Mold Mitigation.  Our certified and trained technicians are ready to get you back to your life and "Like it never even happened"

For more information on mold in the indoor environment, visit  www.epa.gov/mold . And remember, bleach is not a silver bullet for mold! 

Project Facilitator Wins Claims Professional of The Year Award!

4/11/2016 (Permalink)

General Project Facilitator Wins Claims Professional of The Year Award! Sara is presented with the Claims Professional of The Year Award from Region I IAIP

Please join us in congratulating our very own Sara Arman as she recently won the "Claims Professional of The Year" Award at the IAIP Region I Conference, held April 7-10 in Portland, Maine. 

Sara won the local Association award in April 2015 and then went on to complete at the Regional Level this past weekend, which she WON!  She now advances to the International level in Richmond, VA June 16-19. 

From the International Association of Insurance Professionals (IAIP):

Claims Professional of The Year - An award to recognize the claims professional who has demonstrated superior knowledge of the claims field, experienced professional advancement through educational pursuits, demonstrated leadership in the field, and is an active participant in IAIP activities. Criteria include insurance education, IAIP activities, involvement in claims or adjusters associations, civic involvement, insurance teaching experience and an essay regarding the candidate’s work experience, goals, and achievements.

The team here at SERVPRO of Burlington / Middlebury sure has recognized Sara as being a winner all along, but now she has a plaque saying so.  Cheers to Sara, and Congratulations!  We're so glad you're part of our team!  Best of luck to you as you advance to the International Level! 

Panera Bread rings in the New Year

1/19/2016 (Permalink)

Commercial Panera Bread rings in the New Year Panera Dining Room

We may have missed the ball drop for the new year, but we were absolutely not going to drop the ball for our friends at Panera. 


When a roofing leak caused water to drip in the main dining room of this establishment, we were called in to assist with the clean up and dry out.  Within an hour we were onsite and assisted the business with the mess at hand, and helped to make sure they were able to stay open during a very busy holiday time!  We erected a containment to keep the work area separate from the areas patrons were able to access and within a few days Panera was back to utilizing the dining room space with no difficulty and minor repairs to get back to normal! 

Winter Weather Preparedness

11/5/2015 (Permalink)

Are you winter ready?  It's hard to believe with such warm temperatures lately that winter is knocking on the door.  It won't be long and temperatures will drop and frozen precipitation will fall from the sky.  The team at SERVPRO of Burlington Middlebury welcomes winter with open arms. With the help of the CDC, we are providing some information to help you raise awareness about the winter weather and preparedness!

Communication Checklist

  • Make sure you have at least one of the following in case there is a power failure:
    • Cell phone, portable charger, and extra batteries.
    • Battery-powered radio, with extra batteries, for listening to local emergency instructions
      • National Oceanic and Atmospheric Administration (NOAA) weather radio receiver for listening to National Weather Service broadcasts. Learn more about NOAA Weather Radio All Hazards
  • Find out how your community warns the public about severe weather:
  • Listen to emergency broadcasts.
  • Make a Family Communication Plan. Your family may not be together during an extreme winter event, so it is important to know how you will contact one another, how you will get back together, and what you will do during an emergency.
  • Be sure to check on older neighbors and family members; assist as necessary.
  • Know what winter storm warning terms mean:
    • Winter Weather Advisory: Expect winter weather condition (e.g., accumulation of snow, freezing rain, and sleet) that could cause severe inconvenience and life-threatening hazards.
    • Frost/Freeze Warning: Expect below-freezing temperatures.
    • Winter Storm Watch: Be alert; a storm is likely.
    • Winter Storm Warning: Take action; the storm is in or entering the area.
    • Blizzard Warning: Seek refuge immediately! Snow and strong winds, near-zero visibility, deep snow drifts, and life-threatening wind chill.
    • Other terms are available from NOAA.

      Heating Checklist

      • Turning on the stove for heat is not safe; have at least one of the following heat sources in case the power goes out:
        • Extra blankets, sleeping bags, and warm winter coats
        • Fireplace with plenty of dry firewood or a gas log fireplace
        • Portable space heaters or kerosene heaters
      • Check with your local fire department to make sure that kerosene heaters are legal in your area.
      • Use electric space heaters with automatic shut-off switches and non-glowing elements.
      • Never place a space heater on top of furniture or near water.
      • Never leave children unattended near a space heater.
      • Keep heat sources at least 3 feet away from furniture and drapes.
      • Have the following safety equipment:
        • Chemical fire extinguisher
        • Smoke alarm in working order (Check prior to winter storm season and change batteries, if needed.)
        • Carbon monoxide detector (Check prior to winter storm season and change batteries, if needed.)
      • Never use an electric generator indoors, inside the garage, or near the air intake of your home because of the risk of carbon monoxide poisoning.
      • Do not use the generator or appliances if they are wet.
      • Do not store gasoline indoors where the fumes could ignite.
      • Use individual heavy-duty, outdoor-rated cords to plug in other appliances.

      Cooking and Lighting Checklist

      • Use battery-powered flashlights or lanterns.
      • Never use charcoal grills or portable gas camp stoves indoors. The fumes are deadly.
      • Avoid using candles as these can lead to house fires.
      • If you do use candles, never leave lit candles alone.

      Food and Safety Checklist

      Have a week’s worth of food and safety supplies. If you live far from other people, have more supplies on hand. Make sure you have the following supplies:

      • Drinking water
      • Canned/no-cook food (bread, crackers, dried fruits)
      • Non-electric can opener
      • Baby food and formula (if baby in the household)
      • Prescription drugs and other medicine
      • First-aid kit
      • Rock-salt to melt ice on walkways
      • Supply of cat litter or bag of sand to add traction on walkways
      • Flashlight and extra batteries
      • Battery-powered lamps or lanterns
        (To prevent the risk of fire, avoid using candles.)

      Water Checklist

      Keep a water supply. Extreme cold can cause water pipes in your home to freeze and sometimes break.

      • Leave all water taps slightly open so they drip continuously.
      • Keep the indoor temperature warm.
      • Allow more heated air near pipes. Open kitchen cabinet doors under the kitchen sink.
      • If your pipes do freeze, do not thaw them with a torch. Thaw the pipes slowly with warm air from an electric hair dryer.
      • If you cannot thaw your pipes, or if the pipes have broken open, use bottled water or get water from a neighbor’s home.
      • Fill the bathtub or have bottled water on hand.
      • In an emergency, if no other water is available, snow can be melted for water. Bringing water to a rolling boil for one minute will kill most germs but won’t get rid of chemicals sometimes found in snow.

Car and Emergency Checklist

Minimize travel, but if travel is necessary, keep the following in your vehicle:

  • Cell phone, portable charger, and extra batteries
  • Shovel
  • Windshield scraper
  • Battery-powered radio with extra batteries
  • Flashlight with extra batteries
  • Water
  • Snack food
  • Extra hats, coats, and mittens
  • Blankets
  • Chains or rope
  • Tire chains
  • Canned compressed air with sealant for emergency tire repair
  • Road salt and sand
  • Booster cables
  • Emergency flares
  • Bright colored flag or help signs
  • First aid kit
  • Tool kit
  • Road maps
  • Compass
  • Waterproof matches and a can to melt snow for water
  • Paper towels

Ready to assist you when disaster strikes

11/2/2015 (Permalink)

General Ready to assist you when disaster strikes For 24 Hour Emergency Service call 802-497-1101

SERVPRO of Burlington Middlebury provides immediate water damage restoration, mold remediation and fire damage restoration services. When a property damage occurs count on SERVPRO of Burlington Middlebury to mitigate water damage, mold, and fire damage professionally. 

Property owners count on SERVPRO of Burlington Middlebury to provide professional 24 hour emergency response.  

We have provided our clients with emergency response and immediate mitigation after damages that require restoration and repair. Our clients receive quality service and restoration management from beginning to end. We ensure satisfaction and quality for each and every client. 

Serving both residential and commercial properties with emergency mitigation. Our insurance clients expect and receive restoration service management that ensures satisfaction and communication from beginning to end. 

24 Hour emergency response and 20+ years of combined disaster recovery experience makes the lives of our clients and the properties they entrust us with more secure when unforeseen events occur. 

Carpeting Cleaning Special

10/21/2015 (Permalink)

Cleaning Carpeting Cleaning Special Using IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet's pile and backings

Most people have carpet in some part in their house. It’s great to step on when your feet are cold, and it’s also great for those of us who don’t enjoy sweeping. There are common facts about carpet that we all know to be true. For instance: red drinks are dangerous. There are some facts though that are less known. These 10 interesting facts about carpet are sure to make your jaw drop.

1.     The stomach bug virus can live in carpet for more than a month.

2.     For a 150-pound person, vacuuming for 30 minutes burns 125 calories. (See how many calories you would burn herehttp://www.fitwatch.com/phpscripts/viewexercise.php?descr=vacuuming&mets=3.5)

3.     To brighten your carpet sprinkle salt in it. Let it sit for an hour and vacuum it up.

4.     When carpets are properly maintained and cleaned, they may actually be good for allergy sufferers. Carpet traps the dust and allergens in its fibers, making them less present in the air. On the other hand, if carpets are not properly cleaned and maintained, they are worse for allergy sufferers.

5.     A person loses around 1.5 million skin flakes in one hour. The majority of these flakes become embedded in the carpet.

6.     The five-second rule is a lie (shocker). Bacteria can live longer than 4 weeks in carpet.

7.      Most people’s carpets are 4,000 times dirtier than toilet seats, and they are about 7 times dirtier than average city streets.

8.     Early vacuums were so large that they took 3 people to operate them.

9.     When they first came out, Hoover vacuum cleaners were difficult to sell, because potential customers refused to believe that they could have that much dirt in their carpets.

10.   Carpet should be professionally cleaned every 12 to 18 months.

Has it been awhile since you had your carpet professionally cleaned? There are tons of myths out there that say “having your carpet cleaned ruins it,” or “I only have to clean my carpet if it is stained,” or “cleaning my carpet will shrink it.” Most of the myths out there about carpet cleaning are well myths. If you hire a true professional (one that may cost a bit more), there are absolutely no negatives to having your carpet professionally cleaned. If you are due for a good, professional cleaning, contact us today for a free consultation.  We will also honor 10% off carpet cleaning when you mention this blog post, and when the job is booked prior to 11/15/15.  Call 802-497-1101 to schedule your appointment today!


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