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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why Did My Hardwood Floors Buckle?

6/13/2022 (Permalink)

Prolonged exposure to moisture can warp even the heartiest hardwood

It is difficult to overlook the obvious when your hardwood floors begin to buckle, but have you ever wondered why? The short answer to that question is moisture. Moisture causes wooden textures to expand as they retain it. The question that requires more thought process is: where is the moisture coming from? Our team at SERVPRO of Burlington/Middlebury want you to be aware of all scenarios. Here are a few examples of what may have been the cause of your flooring issues:

  • Slow leakage- In some cases, there may be a slow leak that has gone unnoticed and caused damage to its surrounding areas, including wooden floors. Once your floor has buckled it usually has to be replaced due to the expansion of the wood itself. 
  • Seasonal Moisture- During more humid seasons like spring, it is a good idea to set up dehumidifiers in areas of your home or business that are more susceptible to humidity collection. It would take quite a bit of time for this to cause your wooden boards to buckle up, but this is still a possibility. 
  • Water damage- Water damage is the most common reason that we see all the time that causes permanent damage to your wooden floors. The quicker you assess the water damage, the more likely you are to salvage them from buckling up.

 We recommend that you follow your flooring manufacturer guidelines to properly maintain and treat your wooden floors in order to prevent damaging them. When water damage itself does occur, the best solution would be to call us at SERVPRO of Burlington/Middlebury as soon as possible. The sooner we can address the issue, the less damage that will ultimately occur. Our team is here 24/7 in your time of need! 

Most Probable Causes of House Fires

6/10/2022 (Permalink)

Kitchen fires are very common in the realm of fire damage

Our team here at SERVPRO Burlington/Middlebury would like our Vermont community to be aware of the most likely ways in which a fire can occur in your home. According to U.S. Fire Departments, there are about 358,500 home structure fires that occur each year on average. Fires can happen unexpectedly, but there are several common reasons why fires occur.

  • Candles
  • Washers
  • Dryers
  • Children playing with fire
  • Cooking 
  • Electrical and Lighting 
  • Lightning 
  • Christmas Trees
  • Smoking

These are only several causes of a house fire, but that is only the tip of the iceberg. If you or someone you know has been affected by a fire, call us immediately at SERVPRO of Burlington/Middlebury to ensure the situation is properly addressed. We provide service 24/7, including holidays, so our team is always on call and ready to take on any job. Trust your local community professionals so that you can have peace of mind during trying times.

Help Us Help You!

6/10/2022 (Permalink)

We are here 24/7 to help with any water losses that may affect your home

Here in Vermont, we are no strangers to flooding, heavy wind, and rain forcing water into places it absolutely does not belong!  Water damage in your home can be an incredibly daunting and traumatic experience. Our team at SERVPRO Burlington/Middlebury is trained to efficiently navigate you through the entire experience with the least amount of stress possible.  Knowing a little about what we will need on our end before you call can help expedite the process and allow us to answer your questions more effectively.

Here are a few of the questions you can expect to be asked during that nerve-wracking initial call:

  • Your name, address, email, and the best contact information to reach you.
  • Insurance claim information, if you have already called them. If not, which provider?
  • The cause of water damage and when it occurred.
  • Is power and water still on at the property?
  • How many rooms and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace? How many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make your flood mitigation process as painless as possible for you and your family. Please do not hesitate to call SERVPRO of Burlington/Middlebury in your time of need!

Different Types of Smoke Damage

6/8/2022 (Permalink)

Smoke damage caused by an indoor fire

Fire damage is not always as straight forward as it seems. Our team at SERVPRO Burlington/Middlebury wants you to be aware of different types of smoke damage that can occur in your home or business. There are essentially three main types of smoke and residues that can be left behind by fire damage:

Synthetic: These synthetic residues appear when oil-based materials are burned such as plastics and fabrics. This could include everything from window coverings, furniture, carpets, and electronics. When synthetic materials burn, they will produce a thick black smoke and leave behind a smeary residue that can create quite the mess if not cleaned up properly. Make sure to always avoid touching any of these residues to prevent smearing.

Protein: Fires caused by the burning of proteins such as meats and beans, for example, will leave behind a yellowish-brown residue. The texture of which is greasy feeling and can stick to any surface, making it a pain to clean up. This is why it is important to always ask for help from a trusted source such as our team at SERVPRO Burlington/Middlebury

Natural: These type of fires are caused by the burning of natural products such as wood and paper. They produce dry powdery residue that is greyish-black in color. These residues are easier to clean up than the synthetic or protein residues, though they can spread throughout a contained area fairly quickly.

If you have any smoke damage that you need cleaned, call our team of professionals at SERVPRO Burlington/Middlebury, and we will be sure to get you sorted.

What Makes A Thunderstorm?

6/6/2022 (Permalink)

Lightening poses a serious risk if shelter isn't taken during a severe thunderstorm.

SERVPRO of Burlington/Middlebury would like to encourage Vermont residents to enjoy this beautiful summer weather while being aware of potential risks involved with thunderstorms.

Thunderstorms are defined as storms that produce thunder and lightning. Severe thunderstorms may also produce:

  • Torrential rain
  • High winds
  • Sleet or snow

It’s important to note that thunderstorms do not always produce moisture. A storm in which you see lightning and hear thunder but never feel a drop of water is known as a “dry” thunderstorm. There is also the phenomenon known as the "supercell" storm. "Supercell" storms are known as thunderstorms that produce hail and tornadoes. Storms occur either in clusters or lines. Because of this, they may present as a single thunderstorm or as multiple thunderstorms hitting one after the other.

CAUSES

Thunderstorms are formed when moisture from the lower or mid-level part of the atmosphere mixes with warm, unstable air from the ground. Moisture and air then push upwards into the higher atmosphere to form clouds that produce thunder and lightning, along with potential precipitation. Spring, Summer, and Fall are most conducive to thunderstorms because the sun heats the ground and moisture is more perceptible in the air, especially in humid climates.

Thunderstorms must also be lifted to begin their formation. Some sources of lift include:

  • More heat on the ground than in the air
  • Changes in atmospheric conditions near mountains
  • Weather front changes caused by clashing cold and hot air
  • Moist and dry air clashing, known as "drylines"
  • Land or sea breezes

Any of these situations can immediately create a thunderstorm without warning, even in the middle of a clear blue day. In many cases, these storms will also be accompanied by lightning. Make sure you always have a storm safety plan in place in make Mother Nature takes her toll, and never hesitate to call us at SERVPRO of Burlington/Middlebury in your time of need!

How to Avoid Secondary Water Damage

6/1/2022 (Permalink)

Water damage can result in black mold growth if not taken care of immediately.

SERVPRO of Burlington/Middlebury serves residents in the northern and central Vermont areas with residential and commercial water damage mitigation services twenty-four hours a day, seven days a week-even on holidays. Our SERVPRO of Burlington/Middlebury team wants everyone to be aware of the issues that could arise if flooding is not properly mediated.

It’s scary enough to find water rising in your home. However, the water on the ground is not the only concern for homeowners dealing with flooding. It is important to also take steps to avoid secondary damage like black mold. While the water itself is the primary problem, other potential issues include:

  • Mold on the walls and floor
  • Mold in porous belongings, like furniture
  • Mildew in any part of the room
  • An unpleasant, musty odor

Quick thinking and fast action can save you from having to deal with these problems after a flood. Here are a few tips for avoiding secondary damage, in this order:

1. Call a Restoration Crew Immediately

Our highly trained team here at SERVPRO Burlington/Middlebury are open 24/7 and always ready to help. As soon as you notice flooding in your home, make sure to give us a call. Every hour that passes until someone removes the water allows black mold to spread.

Why is it important to call immediately? As the water sits in the room, the humidity level drastically rises. Because the water has nowhere to go once it’s been evaporated, it can get into the walls and other porous areas. This moisture can cause mold in places that the original flood never touched.

2. Remove Porous Belongings

Once our team has removed the water and says that it is safe for you to enter the room, you should remove all clothing, upholstery, and any other soft items from the affected area. Allow these belongings to air dry either outside or near an open window. Our team also has a variety of different kinds of fans available that can help with the drying process- the sooner the better!

3. Clean Thoroughly
It is best to have our team at SERVPRO of Burlington/Middlebury clean the room where the flooding occurred- allow to grant you some peace of mind! However, you may need to ensure that mold and mildew are not on the items you removed. Once these belongings are dry, our team can help clean them with disinfectants. If you had any hard surfaces in the room, it would also be wise to have those cleaned as well. Flood waters are a problem, and the potential secondary damage can be a nightmare. Use these tips to help prevent black bold and allow our team to get you back to your preferred standard of living.

Sizzling Summer Safety Tips

6/1/2022 (Permalink)

Grease fires can occur if your grill is not properly cleaned and maintained.

SERVPRO of Burlington/Middlebury would like to encourage Vermont residents to have safe summer celebrations by adhering to key safety protocols when firing up the grill.

SERVPRO of Burlington/Middlebury serves residents in the northern and central Vermont areas with residential and commercial fire restoration services twenty-four hours a day, seven days a week-even on holidays. Our SERVPRO of Burlington/Middlebury team wants everyone to enjoy safe summer celebrations while grilling out this season.

Grilling Safety Tips for a Safe Summer Celebration

Since virtually all COVID-19 restrictions have been lifted and the Canadian border has reopened, people are more than ready to finally celebrate this summer. Neighborhood gatherings are once again commonplace across the country, and many people are finally able to travel and visit loved ones. The grill, both an enjoyable and convenient way to cook, is now more popular than ever. However, this cause of summer culinary delight still requires regular inspection and maintenance. According to the National Fire Protection Association, grills cause or are involved in nearly 9,000 fires every year. Many backyard grill masters may be surprised to hear that gas grills typically account for five out of six of these reported grill fires! It is extremely important to understand three of the leading causes of gas grill fires in order to have a safe and enjoyable celebration.

1.Failure to clean the grill

This is the big one! Grease buildup in the trap creates a secondary fuel source that will eventually ignite if left unresolved. Temperatures in the grill can reach over 500 degrees Fahrenheit in minutes when the cover is lowered. Accumulated grease can flare up at this temperature, and the flames can potentially cause serious fire damage to anything close to the grill. A flashback fire can also result when nests from spiders and insects obstruct the flow of gas in the burner tubes. In this type of grill fire, flames shoot out around the control panel. Residual grease buildup from cooking fatty foods or anything marinated in oil can also result in a grill flare-up.

The key avoiding this risk and enjoying a summer cookout is to regularly remove accumulated grease and empty the grease cup, which is typically found under the grill. It’s also important to pay attention to the “flame tamers,” the flat steel shields located above the burners. By trimming the fat off meat or grilling at a lower temperature, excessive flare-ups can be prevented. Be sure to use an appropriately sized bottle brush to clean out burner tubes in order to prevent flashback fires. You’ll know if there’s a potential burner blockage if flames are yellow in color and burn unevenly across the burners.

  1. Locating the grill too close to flammable materials

Summer weather here in Vermont can be somewhat unpredictable. If unexpected inclement weather hits, there may be temptation to grill under an awning, on the porch, or at the mouth of the garage. The heat from a gas grill can ignite the awning, melt siding, or even catch the house on fire. Potted plants and artificial vegetation are typical porch décor and can easily ignite when exposed to the heat from a gas grill as well. The results could be disastrous, and it’s simply not a risk not taking. Make sure to grill in a well-ventilated area away from combustibles to avoid fire risk. NEVER grill on an enclosed porch garage and avoid cooking near shrubs or under low-hanging branches.

  1. Leaving the grill unattended

An unattended grill is a completely avoidable calamity waiting to happen. Serious burns can occur if curious children or pets come in to contact with a hot grill. Other animals, overpowered by the tasty sizzling aroma, may topple the grill or fall on to the grate in search of a meal. Also, if grease fires or flare-ups are not quickly extinguished, the propane tank can be damaged along with even the gas lines themselves. The consequences could be explosive. If the grill must be left unattended, make sure to shut off the gas. Even if this safety measure might compromise the meal, it is ultimately more important to prevent fire damage, personal injury, or damage to the grill. Our team here at SERVPRO of Burlington/Middlebury wish everyone a safe and joyful Green Mountain summer season!

What Does Category 3 Water Damage Look Like?

6/1/2022 (Permalink)

Sewage runoff is highly toxic and should always be addressed by professionals.

Our team at SERVPRO Burlington/Middlebury is here to help Vermont residents deal with Category 3 storm damage and biohazards. What is a biohazard you ask? The term biohazard refers to any biological materials (microorganisms, plants, animals, or their byproducts) that pose a threat to the health of living organisms.

By IICRC standard water categories, sewage is considered a Category 3 "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples of Black Water sources include flooding from rivers or streams, water from beyond the toilet trap, septic overflow, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. These sources may contain harsh chemicals and microbes in addition to untreated sewage.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Our team at SERVPRO Burlington/Middlebury have specialized training and equipment to quickly and safely clean contaminants like sewage. We always come prepared in Personal Protection Equipment (PPP) to ensure the safety of everyone involved. Make sure to not expose yourself to these harsh contaminants, and don't wait for the damage to get worse. Call us at SERVPRO of Burlington/Middlebury when disaster strikes in the for of Category 3 Water Damage.

Proceed With Caution

4/20/2022 (Permalink)

It's always daunting when the storm hits, but SERVPRO Burlington/Middlebury will be there every step of the way.

At SERVPRO of Burlington/Middlebury, we always have safety in mind first and foremost. Before entering a building where flood damage may have occurred, be sure to assess that it is a safe environment. Make sure you check for electrical hazards and structural damage- always use proper protective gear like boots, gloves and respirators.

Some crucial tips to keep in mind:

  • Act as quickly as possible.  The severity of damage escalates the longer water sits and building materials stay wet, so time is of the essence.  Mold can grow within 48-72 hours, so aim to start removing water and drying the environment within 48 hours- sooner is ALWAYS better than later.
  • Have professionals, like SERVPRO of Burlington/Middlebury, on hand to call and understand your insurance policy.
  • Assess damage to items and materials along with the type of water absorbed by items, such as rainwater, water from broken pipes, contaminated river water or bacteria-filled sewage. This will help decide which items can be salvaged.
  • Conduct a thorough cleaning.  SERVPRO of Burlington/Middlebury has the equipment and proper cleaning chemicals to clean and sanitize your home as well as the drying equipment to properly dry your home.

Your home is there to protect you, and SERVPRO Burlington/Middlebury is here to protect your home!

Know Your Enemy: Stormwater Edition

4/20/2022 (Permalink)

Spring in Vermont.

When your Vermont home or business suffers stormwater damage, it is important to identify what type of damage you’re dealing with.  This will help you to determine what steps to take next.  The type of water will determine how affected areas could pose a threat to your overall health.

There are three types of water:

Clean Water

This is water from a source such as rainwater.  Water from a broken pipe can also considered a source of clean water damage.

Gray Water

This is slightly contaminated water.  When stormwater is left untreated, bacteria and other contaminants can begin to grow and cause various issues.  This can occur with water from a pipe leak or other plumbing issue as well.

Black Water

This is highly contaminated and dangerous water that is filled with fungi, bacteria, or even chemicals.  Sewage and floodwater are two common forms when it comes to this type of damage.

When you are faced with clean stormwater damage, be sure to turn off the circuit breakers in the damaged areas of the building, and do not enter those areas.  Remove excess water and move items that may be sensitive to moisture, especially electronics.  When the water damage is caused from a plumbing issue, shut off the water source or have a certified professional do so. 

When the stormwater is contaminated, stay clear of the areas and allow a biohazard professional to handle the cleanup properly.  Do not turn on the HVAC system or use fans to dry the affected areas, since the air can potentially spread the contaminants.  Discard any items that have been affected by the damage-better safe than sorry!

SERVPRO of Burlington/Middlebury can handle all forms of water and storm damage across Vermont.  We also specialize in biohazard events where contaminated water is present. It is often that advanced cleaning techniques are necessary to fully restore the affected areas when this type of damage is involved.

No matter the form of storm damage comes your way, SERVPRO of Burlington/Middlebury is here to help 24/7/365! We are always prepared to make your storm damage emergency “Like it never even happened.”

Wet crawlspaces and you

1/26/2022 (Permalink)

This homeowner reached out to SERVPRO right after realizing she had an issue with her crawlspace,.

The crawl space of a home is often out of sight and mind, but it is a foundational element of your home, so it should be on your radar. While it might not seem like a big deal, a wet crawl space can have dire consequences for your home and family, primarily if it floods frequently. The crawl space contains the structural supports of the house and has direct access to its flooring beams. Consistent flooding can result in several issues, including:

  • Mold
  • Rot
  • Sinking
  • Foundation cracks
  • Structural integrity issues

A flooded crawl space needs to be taken seriously and you should contact  the SERVPRO of Burlington/ Middlebury as soon as possible to resolve the problem.

The Problems With a Wet Crawl Space

How often does your crawl space flood? A crawl space that experiences frequent floods can eventually lead to more significant concerns.

While water and moisture are not uncommon in crawl spaces, the maintenance of any water depth is problematic. See, under your house is the perfect environment for mold growth; it is dark, damp, and humid. While some people might not worry about mold under their house, it is concerning because mold can begin accessing other parts of the home through woodwork, gaps, vents, etc.

A musty odor is often the first sign of mold. When you can smell mold, it is a sign that it is reproducing and growing. You should contact a mold remediation specialist as soon as possible.

Water under your home can also lead to rot and soil displacement. Wood rot can lead to weak flooring and supports, threatening collapse. Soil displacement threatens the very foundation of the home, causing sinking and cracking.

Combatting Flooded Crawl Spaces

There are several steps a homeowner can take to prevent water from collecting under their house. First, you can install a sump pump to pump out excess water. Second, you can assess the slope of your yard. A yard should slope toward the street to prevent pooling against the foundation of your home. Third, you can examine the eaves and gutter, ensuring they are clean and working correctly. Finally, you can contact a remediation expert to look into the causes of your flooding problem.

When To Hire a Professional

The crawl space can become wet after heavy rains, but it shouldn’t flood. If you notice water sitting under the house and pooling, you should call for a property assessment. A remediation professional will assess things like a slope to determine the cause of the drainage problem.

When you use the SERVPRO of Burlington/ Middlebury, you can have a rough assessment within eight hours of contacting the company. The best part is that our company is always open and we have teams monitoring the phones all the time. 

A wet crawl space is not normal, and if it is left alone, it can lead to several significant and potentially severe structural problems. Mold, rot, and sinking are only three of the threats water in a crawl space presents. The SERVPRO of Burlington/ Middlebury has an excellent reputation for disaster response and can fix your crawl space concerns quickly. Contact us @ 802-497-1101

What to expect from SERVPRO

1/26/2022 (Permalink)

Our teams were onsite quickly after this sprinkler line gave way in one of our local retirement homes!

First and foremost, expect our 24-hour availability! Whether you are calling day or night, weekday or weekends, and even during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. The SERVPRO of Burlington/ Middlebury is the top choice for many insurance agencies in Chittenden and Addison and Washington Counties!

Here is what you can expect during the first several hours after contacting the SERVPRO of Burlington/ Middlebury: 

 Quick Response - When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. At SERVPRO we are always open, so you can expect to hear back within an hour after you have contacted us about the emergency. Once you have provided us with the necessary information, we will begin preparing to address the needs of the mitigation and the coordination of teams to the job site.

Arrival Time - Our technicians can be on-site to begin the restoration process within four hours. This fast response can make the difference if your home or commercial business has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up not only preventing the need for contractors to come in and rebuild the structure, but saving costs for you, our customers as well.

Inspection/Verbal Briefing - Once our damage restoration specialists has arrived, they can inspect the home or business to determine the extent of the damage and decide on the best course of action to mitigate the issues moving forward. Our team has the ability to let you know in the emergency is claim worthy or not as well given that not all water damage is costly enough to hit a deductible. We will provide a verbal briefing to you and to an insurance carrier (if applicable) so that everyone involved is aware of what will happen next. Our team's quick 24-hour response will allow us to begin mitigation as soon as possible to prevent any further damage.

If you've experienced water damage in your home or business, call the SERVPRO of Burlington/ Middlebury as soon as possible and we'll get a team out right away! Reach us 24/7/365 @ 802-497-1101. 

Ready for the Cold?

1/13/2022 (Permalink)

This is what soot webs look like!

The cold has arrived here in Vermont and that means a lot of our furnaces will be in use regularly. If you haven't already done it; scheduling a maintenance checkup for your furnace is a great place to start.

Prevention is the first step to preventing Puff-back

Oil furnace puff back is a messy and potentially dangerous event in which smoke and soot are released into the furnace.

Puff backs often result in oily black "webs" of soot being distributed throughout the house, requiring extensive cleaning and sometimes professional restoration to clean up.


To better understand puff backs you should know what causes them and how they can be prevented.


Puff Backs

  • Puff backs occur when an oil-burning furnace doesn't ignite when it should.
  • Oil vapors build up in the ignition chamber, causing an explosion when the igniter finally triggers. The explosion blows soot and other debris through the furnace's exhaust system and into the heating system, which carries it into the house.
  • If the furnace is connected to a forced air heating system, the ducts can carry the puff back to every room of the house with an open vent.

Causes

  • The most common causes of the presence of this un-burned heating oil fuel are various sources of improper oil burner operation that leaves incompletely-burned heating oil at the end of one or more on-off cycles of the oil burner.
  • This can be caused by leaks in the oil system, bubbles in the oil line which expand and press oil out of the oil burner nozzle, the shutdown valve on the oil burner nozzle not working properly or a clog in the nozzle.
  • Each of these problems can result in oil leaking out of the nozzle and into the combustion chamber when it isn't in operation. Oil will accumulate in the chamber until it finally ignites with a puff back explosion.

Warning Signs

  • Most oil-burning furnaces in danger of having a puff back give off warning signs that should indicate a problem with the furnace.
  • Black soot on the furnace, walls or ceiling indicate that oil is burning improperly in the furnace and is leaking out of the unit.
  • Noises such as those made by the combustion chamber while it is burning may continue after the furnace has stopped, indicating that something is still burning within the furnace even though it shouldn't be.
  • Noises at the beginning of the burn cycle, such as a puff or bang, also indicate that unburned oil has pooled and ignited.

Preventing Puff Backs 

  • Preventing puff backs in oil-burning furnaces is largely a matter of performing regular maintenance on the furnace to keep it in proper operating condition.
  • Oil-burning appliances should be cleaned and serviced once per year, ensuring that the service person opens the unit and inspects it for signs of problems or damage.
  • Inspect the furnace periodically for signs of oil leaks, paying attention to any odd smells or soot in the furnace room.
  • You should also look for debris in the flue vent connector which could also be a sign of problems with the furnace.

Yearly maintenance by a professional can give you peace of mind and keep your oil furnace running smoothly and safely.

If you have any puff-back questions or this sounds like something you've experienced, give us a call today @ 802-497-1101

Fire Restoration in Vermont

1/13/2022 (Permalink)

This homeowner called us right in after a fire broke out above her Bathroom when the exhaust fan malfunctioned.

SERVPRO Provides Expert Advice and Mitigation of Fire & Smoke Damaged Properties

Fire damage restoration can be a stressful time for any homeowner in Vermont. You have just experienced a harrowing incident, and it is understandable if you are feeling a bit overwhelmed. However, if you know what to expect during this time, it can be a bit easier to stay on top of things.

Here at SERVPRO, our team of experts strives hard to help you get through fire damage restoration in Vermont as smoothly as we possibly can. Fire recovery is a multi-step process that takes time and patience. Here are a few things that you should expect from the process.

Assessment of the Damage

Assessing the damage is one of the first steps in restoration. The SERVPRO team of experts assesses the damage by visual inspection and determines the areas that need urgent attention. The team also determines the items that are restorable and the items that are not. Once they have gathered all the information, they provide you with a summary of the findings and also explain the best plan of action. You, and your insurance adjuster, if applicable, have the final say on salvaging or tossing building materials and belongings.

Extent of Cleaning

The SERVPRO team reviews the full extent of smoke, soot, and other fire damage. Our team has the skill set and experience to guide you through every step of the cleaning process. However, you have the final say regarding the extent of the cleaning. We help you to reach an informed decision by providing all the necessary information.

Deodorizing and Ductwork

Deodorizing is a huge part of fire damage restoration. We use ultra low volume and heat foggers that can tackle even the toughest of odors. In case you have a forced air heating system, our experts also examine the ducts for smoke and soot damage and provide you with options to deal with it.

Once you agree to the terms, our skilled professionals get to work and start the process of restoration. The time required for a complete restoration depends on the extent of damage and scope of cleaning.


Call the SERVPRO of Burlington/ Middlebury today to schedule an inspection @ 802-497-1101. Our experts are committed to helping you get your house to pre-fire conditions as soon as possible.

Is your business ready for whatever happens?

1/11/2022 (Permalink)

Water glosses a retirement home recreation room floor

Have you stopped to consider whether or not your business is truly ready for whatever happens?

Sure, you may have your shelves stocked and your labels printed with restock orders on the way. But do you have a plan in place for when the unexpected happens and you’re stuck with picking up the pieces?

Disasters are a natural part of life here in Vermont. When you take into account the year, or better yet, the decade, we’ve had so far, it would be wise to consider how your business may be affected when these disasters strike. Whether it’s an unprecedented pandemic, a historic freeze or your average thunder, lightning and hail storms. In New England, we get it all. We even managed a hurricane once!

You may know SERVPRO of Burlington/ Middlebury as your go-to disaster restoration company, which we are,  but do you also know that we specialize in helping your business get disaster ready as well? One of the ways we enjoy serving our community partners is by creating Emergency Ready Profiles, or ERPs, for their commercial properties. 

When our dedicated, local SERVPRO Representatives meet with local business owners and facility managers, we gather important materials such as building information, utility shut off locations, and key contacts. Not only is this information important as it pertains to the daily tasks of a facility manager, but it’s also pertinent in the event of an emergency or disaster when time is of the essence. 

One of the key benefits in setting up an ERP with our team is having all of your essential property information in one place. In addition to keeping such relevant information organized, your local SERVPRO representative will contact you periodically to update any changes to your profile. 

Becoming disaster-ready is a process and our team is eager to help you get started! To set up your free Emergency Ready Profile, call our office today to speak to one of our representatives and ensure that your business is "Ready for whatever happens", just like SERVPRO. 

Who we serve

1/11/2022 (Permalink)

A hole in the ceiling was opened up in this loss from the fire below.

Customer satisfaction is key to our operations here at the SERVPRO of Burlington/ Middlebury. Our customers rely on our quick response and the assurance that our service professionals will take the appropriate and necessary measures to remediate any damage. If your home or business has suffered a significant amount of damage, our 1- 4- 8 service response policy can make all the difference in potentially saving hundreds (and sometimes thousands) of dollars.  

We proudly serve:

Insurance professionals: Agents and adjusters are responsible for assisting with claims and providing customer care to their clients. Our partnership with these professionals is based on the rule of “restore whenever possible, replace only when necessary.” As a homeowner or business owner, trust that we will work closely with your insurance company to ensure a smooth process. 

Homeowners: Home is your place of peace, and the slightest disruption can throw everything out of sync. In the event of an emergency, we work with you to foster a smooth transition to make your house feel like home again. Within one hour of the initial notice of loss, a SERVPRO Professional will contact you to arrange service. Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services, if necessary. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate parties. Additionally, we also offer general residential cleaning services such as air duct cleaning, odor removal, and sanitation to ease the burden of maintenance while creating a place of comfort for you and your family. 

Businesses/Commercial Properties: Commercial emergencies cause interruptions in your business. We understand that this could result in a decrease in revenue and productivity. We work efficiently to ensure you are “back to business” as soon as possible. Like our residential services, we also offer duct cleaning and routine cleaning services to take one more thing off your plate.  

How do we achieve customer satisfaction? Part of our franchise mission is to “build a team of quality people....” This starts day one, instilling practical training methods in our employees to ensure customers receive the best service possible. Our professionals follow the IICRC (Institute of Cleaning and Restoration Certification) standards in fire and water cleanup and restoration, as well as seek educational opportunities both inside and outside of the workplace.  

If you have a disaster in your home or business and need the professionals that always have your back, call the SERVPRO of Burlington/ Middlebury @ 8092-497-1101

SERVPRO of Burlington ready for Commercial

11/30/2021 (Permalink)

Soot lurking near lights after a heavy fire in a machine shop in downtown Burlington.

SERVPRO Provides Smoke and Fire Damage Cleanup for Commercial Buildings in Vermont

In many situations, fires can be extinguished relatively quickly in a Vermont commercial building. However, the fire department must ensure that the fire is extinguished and not lurking in recesses or ceilings. They may demolish or open up areas to check, leaving a lot of secondary damage. In addition, there are smoke residues on everything in the place. Building managers need to begin cleanup and restoration as soon as possible to return the commercial space to normal operations.

SERVPRO Burlington/ Middlebury provides fire damage restoration services for Burlington and surrounding areas. Once the fire department leaves, it is time for our professionals to take over and restore your building to its preloss condition. Damaged drywall and insulation are bagged and removed. We inventory commercial contents as they are either cleaned or removed for disposal. Items that can be cleaned of smoke residues and restored are moved to a staging area for later use.

Our building services team can assist with fully restoring your building after cleaning, drying, and odor removal is completed. We coordinate and handle the entire process saving your company time and expenses to return your commercial building to normal operations as fast as possible.

Our SERVPRO team is dedicated to providing the help you need after a fire:

  • We’re Faster to Any Size Disaster.
  • Fire and Smoke Damage Restoration and Cleanup
  • Full range of building restoration services to save you time and money

We also provide emergency protective measures such as boarding up damaged windows and doors and placing tarps on the roof to prevent further damage from weather and animals.

Call the SERVPRO of Burlington/ Middlebury for commercial fire damage restoration in Burlington and surrounding areas. We can help 24/7. Call us @ (802)497-7436

Kitchen Safety Tips!

11/30/2021 (Permalink)

This Company knew that one of their top priorities was fire safety in their commercial Kitchen so they installed a high tech fire suppression system!

Restaurant kitchens are filled with open flames, electrical equipment, and fast-moving employees, which unfortunately can all serve as fire hazards. In fact, the National Fire Data Center reports that the United States suffers from approximately $165 million in damages every year, with the cost of each fire ranging from an average of $1,000 to $60,000, depending on the severity. More than just property damage, fires threaten the safety of your employees, customers, and profitability of your business as a whole.

Even though accidents happen, you want to make sure that you and your team are best suited to prevent a disaster before it occurs and minimize any possibility of harm.  

Here are some of the top fire safety tips for restaurant owners:

Know The Risks of Your Facility

You should take time to inspect any unique risks or hazards in your facility. This includes taking note of potentially flammable liquids, electrical equipment, or combustible materials. When inspecting your property, make sure that all fire safety equipment, like fire extinguishers, are up to date and in the correct place.

Regularly Inspect Fire Extinguishers and Equipment

For fire extinguishers, you should check their functionality at least once a month and up to fire code standards. It is important to test fire alarms and make sure they are functioning properly to alert your staff and customers in case of an emergency. This also includes inspecting your exit signs and emergency lights to ensure they work if the power is cut off. Making sure all of these measures are functioning properly can ensure the safety of everyone.

Conduct Staff Training

Around 75% of Americans have never actually operated a fire extinguisher. For fire safety, all of your staff should go through hands-on training, so they know what to do in an emergency. In some cases, local fire departments may be willing to conduct fire safety training with your team. Your staff should also be aware of basic kitchen fire safety tips such as never throw water on a grease fire, clean up grease regularly, and the proper storage of flammable liquids.

Install a Fire Suppression System in the Kitchen

Due to the fact that over half of restaurant fires occur as a result of mishandling of equipment, a fire suppression system is necessary to control these accidents. A fire suppression system is used to control or extinguish fires and release clean gases to put out a fire when a hazard is detected. Your fire suppression systems should be inspected and maintained by a professional at least twice a year. These automatic systems can be a literal life saver during an emergency.

At the SERVPRO of Burlington/ Middlebury, we have decades of experience in fire damage repair and restoration. When disaster strikes, we are the local company that you can count on to make things right. If you experience a fire in your Commercial Kitchen make sure SERVPRO of Burlington is your first call @ (802)497-7436.

Maintaining Sewer Drains is Important!

11/30/2021 (Permalink)

This company called us right in when they realized that the drains in their facility were not operating correctly!

Blocked sewer drain is relatively common in commercial properties!!

 Backed up sewers can cause thousands of dollars in damage to floors, electrical systems, walls, etc. Learn about the most common causes of sewer backups, and what you as a commercial property owner can do urge your residents or your co-workers of steps to take to ensure there are no sewer line issues. Be aware of these four things that may be an indicator you have a sewer line problem.

Odors:

Be aware of any odor around drains. If after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line. 

Clogged Drains :

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility. 

Indentations in Landscaping:

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building. 

Deformations in Landscaping:

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist to resolve, which depending on your insurance policy may be covered. Be proactive! Here are two things to do on a day to day basis to ensure there are no sewer problems for you and your commercial property. 

  • Properly dispose of grease.

Cooking oil should never go into the drain. You should let the grease cool off and then dispose of in the garbage can.

  • Properly dispose of paper products.

Paper towels, feminine hygiene products, cloth diapers, and hygienic wipes, etc. do not deteriorate quickly and can become a major problem.

If you have an issue with your sewer lines backing up into your building, Call a plumber immediately, then, call the professionals at the SERVPRO of Burlington/ Middlebury @ (802) 497-1101!

Essex Warehouse Set Straight

11/30/2021 (Permalink)

This Skiing Supply company called us in quickly and we had them back on their feet within hours!

This Essex warehouse suffered a water damage when the head of a water sprinkler broke.  Approximately 50,000 sq feet were affected in a matter of minutes.  These business owners decided to wisely contact the SERVPRO of Burlington/ Middlebury to handle their their commercial water loss.

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The SERVPRO of Burlington/ Middlebury has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Water Damage or Flooding in your building? Call Us Today @ (802)497-1101

Steps to correct Fire Damage

10/19/2021 (Permalink)

This roof caved in after a mechanical fire started on the roof.

Dealing with the odor following a fire can be offensive and difficult to eliminate. After even the smallest kitchen fire, odor particles permeate throughout your home into every nook and cranny, creating long-lasting smells. While airing out your home does assist with ventilation, which helps with odor control, it is not enough to eliminate malodor after a fire.

Fire and Odor Removal in Vermont is difficult at any time of year, but summer and winter present unique challenges. The weather can have an impact on odors after a fire. During winter, it may be difficult to properly ventilate your home, especially if it was a minor fire where you do not need to leave your house. Having open windows and doors to ventilate is not possible if you are trying to function in your home. During summer, the odor may present itself again due to a rise in humidity.

Removing Fire Odors

There are four basic procedures for deodorization. There is not a one size fits all method since odor problems tend to be unique and do not always come from one source. SERVPRO restoration technicians create a plan to suit your individual needs following a fire.

First, it is imperative to remove the odor source instead of trying to deodorize the source. Technicians identify and remove charred materials before deodorizing. Debris may give off smoke odors if it is contaminated. Although every situation is different, this first step of removal is standard with most fire restorations.

Then, SERVPRO Technicians clean surfaces containing odor-causing residues. Odor particles may keep generating if not adequately cleaned. If the fire in your kitchen was a grease fire, there might be a lot of residue on the stone, vent hood, filters, walls, etc. All of these things need cleaning to ensure deodorization is effective. Sometimes, the whole house needs cleaning since smoke odors often penetrate throughout the structure.

The third procedure is to recreate the conditions that caused odor penetration, except instead of smoke clouding, the house technicians use a deodorizing fog or "smoke" from a thermal fogger to attack the odors. This procedure is for the most offensive and stubborn smells as residents and pets need to vacate the home during fogging. The last method of sealing is also reserved for difficult situations. Technicians seal surfaces by painting over walls to trap malodors under the fresh coat of paint, or they seal duct surfaces within the air handling system that are unreachable.

The above procedures to eliminate malodors after a house fire are typically linked with mechanical means. During the cleanup segment of the service, hydroxyl generators and air scrubbers are often deployed in strategic interior locations to physically change the chemical composition of airborne particulates and compounds.

For 24/7 assistance after a fire, contact SERVPRO of Burlington/ Middlebury @ (802) 497-1101. We make it, “Like it never even happened.”

Large Loss Solutions For Vermont Businesses!

6/10/2021 (Permalink)

After heavy rains, Some Vermont basements need our help!

Pumping out the Standing water is the initial action that must occur before other mitigation and restoration actions can happen. After flooding or burst pipes, pooling can be substantial and require credible solutions that remove high volumes fast, like a pump truck or submersible unit. Standing water and trapped moisture must get removed from:

  • Carpets
  • Hardwood flooring
  • HVAC system
  • Wall materials
  • Ceiling Cavities
  • Insulation

How Can We Prevent Content Losses After Water Exposure?

Protecting furniture, stock, inventory, documents, and other items is an objective of water removal in Vermont buildings. Cleaning textiles and carpets cannot happen without first removing standing water, but this also applies to on-site drying efforts with tools like axial air movers and dehumidifiers. In many situations, it is an efficient practice to remove contents to allow larger scale drying equipment for a faster resolution on moisture extraction and evaporation with warm air exhaust.

Water removal hinges on a quick response. Our SERVPRO of Burlington/ Middlebury team will show We’re Faster To Any Size Disaster when you call us @ 80-497-1101.

Quick Response with Fire Damage is critical

6/10/2021 (Permalink)

This is the difference between having your doors open vs. closed in a fire.

The city of Burlington, Vermont is the queen city here in our state. While still relatively rural compared to many other cities within the country, Burlington is considered one of the best places in Vermont to combine both the city and the scenery. From the bustle on Church Street to the incredible views of the Adirondacks from the pier, Burlington has a lot to offer anyone.  

Despite all of the advantages of living in our beautiful state, disasters still happen to people and buildings here, and companies like your SERVPRO of Burlington/ Middlebury stand ready to face the challenges along your side. From Flash Floods to immense droughts to freezing pipes, Vermont has a wide array of ways to damage our structures. That's where the pros at SERVPRO come in!

The Cleanup After Fire Damage Can Be Extensive – Trust SERVPRO to Restore Your Vermont Home of Business

Vermont residents can trust our IICRC certified teams to handle the cleanup necessary after a fire. We are available 24/7 and We're Faster to Any Size Disaster to ensure you have prompt, reliable help when you need it.

Some common questions we field at SERVPRO when it comes to fire damage cleanup in Vermont include:

  • Will we still be able to smell smoke after the cleanup?
  • How can I file a claim for the fire damage?
  • What will it cost to repair and replace damaged materials?
  • What should I do with my clothes?
  • Do I need to move out?

These are all initial questions we can immediately help you with when you call us. Our trained team specializes in the management of disaster situations and can remove the stress put on building owners. Our crew works fast to eliminate secondary damage, which cuts costs and makes the process faster. We are available to ensure your claim filing goes off without a hitch and always provide our clients with fair pricing.

Fire damage cleanup is better and faster than DIY, so call SERVPRO of Burlington/ Middlebury @ 802-497-1101 when you need assistance!

Roof Damage

6/7/2021 (Permalink)

Water from above makes for a difficult cleanup

Vermont roofs take a beating in every season. But spring can be the most destructive. With dramatic changes in atmospheric pressure, strong winds can kick up at a moment’s notice.

If your roof has vulnerable spots, especially along edges and corners, strong winds can sneak under your shingles and blow them off. Once your shingles loosen, your roof is compromised. 

To avoid wind damage, have your roof inspected and updated regularly. The key is to have this done before storm season sets in. 

If you can, use impact-resistant materials. Also, keep the trees surrounding your home trimmed to prevent loose or dead branches from falling on or being blown onto your roof. 

But what if a wind storm has blown off your shingles? What do you do? 

  1. Document the full extent of the damage. Do not clean up or making any temporary repairs.
  2. Call a roofing company or contractor to inspect the roof and get an estimate for repairs. If you aren’t sure who to use, contact your public adjuster for help finding a trusted contractor. Remember, you don’t have to take the first estimate you receive, so try different contractors if you’re not happy with the first estimate.
  3. Call your homeowner’s insurance company to report the damage and file a claim.
  4. Depending on the extent of the damage, contact a reliable company, like SERVPRO to tarp your roof and prevent further damage. 

If you find yourself in need of storm damage repair and cleanup, give SERVPRO of Burlington/ Middlebury a call at 1-802-497-1101. With 1,700 locations in the U.S. and Canada, we respond faster to any size disaster. Representatives are available 24/7.

Be safe!

Water damage can happen to anyone

5/17/2021 (Permalink)

This is our floor drying system in action! It comes in handy when trying to dry our floors and wall cavities!

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health effects may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Vermont's humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Burlington/Middlebury @ 802-497-1101.

Lightning - Fact VS Fiction

5/17/2021 (Permalink)

Ready to go!

According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity

Call the SERVPRO of Burlington/ Middlebury if lightning damages your home in a storm. 24/7 help is just a phone call away @ 802-497-1101.

Storms can happen anytime

5/17/2021 (Permalink)

Good thing SERVPRO Burlington was there to save the day!

SERVPRO of Burlington/ Middlebury specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre storm condition.

Faster Response Guaranteed!

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New England, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today @ 802-497-1101

Always Ready for the Storm

5/17/2021 (Permalink)

SERVPRO was on site right away after this retirement home in Burlington called us for help!

The weather in New England can be unpredictable. You never know when a severe thunderstorm, blizzard, or other natural disaster is going to blow through town.  When it does, storm damage can happen fast. Gusting winds knock down structures, hail can damage roofs, lightning strikes can fall trees, debris can fly into buildings and ongoing rain can flood offices. When something like this happens, you don’t have to face it alone. Choose locally owned SERVPRO of Burlington/ Middlebury for service you can trust.  For years SERVPRO of Burlington/ Middlebury has been serving Vermont communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO of Burlington/ Middlebury is on call 24 hours a day, seven days a week. That means you can call us any time, day or night, when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it, but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production staff at Burlington/ Middlebury has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

  1. A SERVPRO Production Manager or Crew Chief is on site within 2 hours of your emergency call.
  2. Our team assesses the weather-related damages at your site.
  3. We create a plan for restoring your property to its preloss condition.
  4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
  5. SERVPRO production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Burlington/ Middlebury stands ready to provide you fast and effective storm damage cleanup and relief.

!Always Ready for the Storm

5/17/2021 (Permalink)

Our teams were ready when this homeowner needed our help!

The weather in New England can be unpredictable. You never know when a severe thunderstorm, blizzard, or other natural disaster is going to blow through town.  When it does, storm damage can happen fast. Gusting winds knock down structures, hail can damage roofs, lightning strikes can fall trees, debris can fly into buildings and ongoing rain can flood offices. When something like this happens, you don’t have to face it alone. Choose locally owned SERVPRO of Burlington/ Middlebury for service you can trust.  For years SERVPRO of Burlington/ Middlebury has been serving Vermont communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO of Burlington/ Middlebury is on call 24 hours a day, seven days a week. That means you can call us any time, day or night, when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it, but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production staff at Burlington/ Middlebury has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

  1. A SERVPRO Production Manager or Crew Chief is on site within 2 hours of your emergency call.
  2. Our team assesses the weather-related damages at your site.
  3. We create a plan for restoring your property to its preloss condition.
  4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
  5. SERVPRO production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Burlington/ Middlebury stands ready to provide you fast and effective storm damage cleanup and relief. Call us at 802-497-1101

3 Types of Fire

5/14/2021 (Permalink)

Smoke from nicotine can be especially difficult to clean

Fire damage has more than one face. The actual burning of a building’s structure is the first thing to come to mind, but the consequences linger even after the flames are extinguished. Learn more about the different kind of damage from SERVPRO of Burlington / Middlebury, located in Williston, VT.

The 3 Types of Fire Damage

1. Damage From Flames

Did you know there are multiple kinds of damage from flames? Fire burns differently depending on its cause, and the damage from one started by an electrical issue may look different from one that resulted from cooking oil. A restoration specialist will have to work accordingly to make sure the structure of your building is intact and safe for you to inhabit.

2. Smoke Damage

The effects of smoke last well after the air clears. Not only does smoke damage discolor the surfaces in your building with ash, but it also leaves strong and unpleasant smells behind. Fortunately, a restoration company can remove the remnants of smoke damage.

3. Damage From Other Substances

Fire opens a building up to a variety of vulnerabilities. The water used to extinguish a blaze leaves its own mark, with water stains or mold becoming a real possibility. If chemicals were involved in the fire, these need to be cleaned up so as not to be a continuing danger. Holes in the outer walls of a building can also lead to rain and outside debris getting in, all of which have to be dealt with.

If your home or business has suffered fire damage, SERVPRO of Burlington / Middlebury is there for you. Call them at (802) 497-1101 for 24-hour emergency service from a trusted part of the community. More information about their fire restoration services is available on their website.

5 Steps to handle smoke Damage

5/14/2021 (Permalink)

This fire took a second floor ladder save to put it out!

Dealing with the effects of smoke damage is never easy—especially when it comes to the smell that’s left behind. Once smoke permeates a structure, removing its strong odor generally proves to be an arduous task. According to the professionals at SERVPRO of Burlington/Middlebury, there are some steps that can be taken to eliminate or significantly reduce the unpleasant stench of smoke. The Williston, VT, based company stresses the importance of timeliness when trying to remove the smell of smoke.

Here are some helpful techniques for getting rid of the pungent scent:

5 Tips to Remove Smoke Damage Odor

1. Dispose of Unsalvageable Items

Unfortunately, there are often items too damaged by smoke to be saved. Getting these things out of the house immediately will greatly minimize the remaining smell. Carpet, insulation, and drywall are a few things to check in particular for odor and smoke residue.  

2. Wash Down All Hard Surfaces

All hard surfaces should be washed down carefully with a solution that includes water, white vinegar, and dish soap or shampoo. Using a clean rag, wipe down countertops, tables, shelves, baseboards, windowsills, cabinets, and light fixtures and mop all solid flooring surfaces.

3. Blow Fresh Air Into Each Room

While opening all the doors and windows will help a little, it’s more effective to get fresh air circulating inside as many rooms as possible. This is why it’s better to set up large fans on the exterior of the home and blow the outdoor air in. Focus on different rooms at a time for the best results.

4. Clean Clothing & Furniture Thoroughly

It’s common for clothing and furniture to hold the smell from smoke damage, so extra efforts must be taken to deodorize them. Clothes can be put in a bag with baking soda before being washed with a mixture of detergent and vinegar. Upholstered furniture should go through a deep clean to extract the odor completely from fibers.

5. Hire a Professional

Because of how challenging it is to remove the smell of smoke, the job is often better left in the hands of a professional. They have the proper equipment and knowledge to go through the process without causing more harm.  

If your home has been impacted by smoke damage, it’s essential to get to work right away to erase the smell or you run the risk of living with it forever. Contact SERVPRO of Burlington/Middlebury at (802) 497-1101, or visit them online to learn more about their fire restoration services. 

3 primary causes for water damage

5/14/2021 (Permalink)

Our equipment in full force on a large clean water loss

Unfortunately, basement flooding and the resulting water damage are all-too-common phenomena for homeowners. However, if you familiarize yourself with the top causes of water damage, you will be able to safeguard your home and save yourself the time, money, and inconvenience of dealing with a property disaster in the future. For over 40 years, SERVPRO of Burlington / Middlebury has helped clients throughout Vermont restore their homes in the wake of flooding, fires, and other catastrophic events. If your basement sustains water damage due to flooding, put your trust in these fully insured water extraction and mold remediation experts.

When you understand the primary causes of basement flooding and water damage, you’ll be in a much better position to effectively protect your home. Below, SERVPRO has listed a few of the most common causes of water damage:

Top 3 Causes Of Residential Water Damage

Unsealed Walls & Floor

To ensure flooding does not afflict your home, it’s a good idea to waterproof the walls and floors of your basement. The vast majority of water damage to basements results from improperly sealed openings and cracks, so have the professionals apply a high-quality sealant to err on the side of caution. 

Clogged Gutter System

Clogged downspouts and gutters are another major cause of basement flooding and water damage. When excess rainwater cannot drain, it will seep through your soil and foundation, entering your home. To protect your basement from flooding, inspect and clean your gutters and downspouts regularly.  

Sewer Backup

Heavy storms may cause your sewer system to overflow and back up into your home via sinks, toilets, and drains. To prevent water damage caused by sewage backup, hire professionals to install backwater valves that will redirect water away from your home during inclement weather.

When you need affordable and effective solutions for water damage to your property, enlist in the restoration services provided by SERVPRO of Burlington / Middlebury. Give them a call at (802) 497-1101 today to speak with a helpful staff member about scheduling water extraction or mold remediation for your basement. Visit them online to learn more about their many home restoration services.

Basement Flooding

5/14/2021 (Permalink)

Our equipment is designed to dry even the most wet places.

Though it’s not the kind of problem many homeowners ever anticipate dealing with, you may face a flooded basement one day. There are many potential causes for flooding, but regardless of the cause, one of the first things you should do is get in touch with a qualified local water extraction team. Doing so will minimize water damage, saving you a lot of money in the long run.

After a flood, there are some basic safety steps you should take to ensure your family remains healthy and your home remains in good shape, including:

  • Wash Up: When a basement floods, you and your family may be exposed to unclean water or sewage. As such, always shower or bathe thoroughly to wash away any pollutants after exposure to flood water.
  • Schedule Service: Get in touch with a local team that handles emergency water extractions and explain the situation. You might also need to contact a plumber to diagnose the cause of the flooding. In the future, you may need a mold remediation team to come by and address any growth that results from water damage.
  • Document The Damage: After the water has been removed, take photos of all damaged belongings and call your insurance company to see if they cover this type of water damage.

Don’t let a flooded basement send you into a panic. When you get in touch with the right pros quickly, you can fix the problem quickly, too. If you ever need water extraction services in Vermont, reach out to SERVPRO of Burlington / Middlebury. As the top name in the business, they’ll deliver quality results. Contact them online to learn about scheduling services, or call (802) 497-1101.

SERVPRO is here to help!

5/13/2021 (Permalink)

Sometime smoke can adhere to organic materials in a home like wood. When this happens, usually intense cleaning or blasting is required.

When Fire or smoke unexpectedly fills your home or business, safety is the first priority! Make sure that you are able to get out of the building with the smoke lingering as quickly as possible. 

Once the safety issues are addressed, It's time to call the SERVPRO of Burlington/ Middlebury! Our teams of highly trained IICRC professionals can help you navigate getting your life back together after a damaging fire or smoke damage. We are trained specifically in several techniques to mitigate any remaining residues or odors in the home after fire or smoke take the building and can work with insurance companies to ensure a smooth work flow. 

From day 1 on the job site, our teams will be there to help you put things back together, and make sense of the chaos after a disaster.

If your home or business suffer a fire or a smoke damage, make sure the SERVPRO of Burlington/ Middlebury is your first call to make things right. 

Call us anytime day or night @ 802-497-1101. 

Invasive Smoke Damage

5/13/2021 (Permalink)

This fire started in an elevator shaft the night before and SERVPRO Burlington/ Middlebury was the first team on the scene!

There’s no questioning the destructive nature of fires in both homes and businesses. All the while, we often forget fire’s often invisible accomplice, smoke, which can do just as much damage. Even though we may not be able to see the effects of smoke damage, it is important to understand that smoke is an invasive substance that merits more restoration efforts than what initially meets the eye. By learning more about smoke’s invasive nature, you can better understand the dangers it poses to homes and commercial business.

Why Is Smoke Invasive?

Seeping into cracks and crevices, smoke has many hiding places. For that reason, attempts at cleaning surfaces will only cause soot particles to smear. The porous quality of drywall also makes for another place in which smoke can hide. When smoke makes its way into drywall, it can also infiltrate insulation, which often results in a need for demolition work in order to eradicate smoke odor in the affected areas. Based on the nature of the affected contents, as well as their proximity to the fire’s source, the intensity of smoke damage may vary.

Surprising Effects of Smoke Damage

After a fire, you may discover shapes resembling spider webs on the walls and ceilings of your home or commercial business. These are not spider webs, but smoke and soot residue left behind by the fire. In this case, smoke damage is visible. However, this is not always the case. For example, the aftermath of protein fires is characteristically invisible, as they do not leave a trail of smoke or soot. This does not mean that they do not leave behind damage. Instead, there is still a lingering smoke odor and soot, which is acidic, and can corrode metal objects over time, risking long-term damage.

Why Is Demolition Necessary?

While smoke damage is sometimes invisible, it is important to consider that areas of homes or commercial businesses that have endured smoke damage may still require demolition for a thorough restoration. Demolition work is frequently necessary because scrubbing surfaces does not combat the hidden aspects of smoke damage. Smoke, soot, and smoke odor often take refuge in small cracks and crevices. Additionally, these substances can also sneak into the gaps separating drywall and interior firewalls in homes and businesses. Specifically, smoke odor may infiltrate insulation and hot, humid weather can cause the smell to re-emerge. Scrubbing only scratches at the surface of the much larger issue of invasive smoke damage.

How Do We Combat Invasive Smoke Damage at SERVPRO?

As soon as we arrive onsite at the scene of the fire, we immediately get to work removing charred or burned materials. Additionally, we “chase” the smoke through open areas in an effort to identify every room of the home or business to which the smoke has spread. In this way, we can take thorough inventory of every area requiring smoke damage restoration services. Because water frequently accompanies smoke damage, we also prioritize extracting water and drying the affected area. Continuing the restoration process, we utilize our specialized equipment in order to eliminate the smoke odor. The final step of our process involves sealing off small, difficult-to-reach cracks and crevices that contain lingering smoke odor, using a sealant.

Trust SERVPRO with Smoke Damage

If your Vermont home or business has endured a fire that has resulted in smoke damage, be sure to call SERVPRO of Burlington/ Middlebury right away at (802) 497-1101. Our 24/7 Emergency Services can guarantee that your smoke damage will be addressed immediately in order to reduce the spread and invasion of smoke. Our professional teams will arrive onsite quickly and get to work combating the issue, using our tried and trusted restoration techniques. From deodorizing affected areas to cleaning contents, we are capable of handling the entire restoration job from start to finish. You can trust SERVPRO to have you covered throughout the restoration, demolition, and mitigation processes.

When Water Damage Strikes!

5/13/2021 (Permalink)

This is our equipment hard at work after one of our customers had a burst pipe!

Water damage and flooding in someone’s home or business is one of the most destructive and potentially expensive experiences a property owner can experience. Water damage can vary from being a small, easy to fix the problem, to being a complete disaster that could ruin your entire property. So, what should you do if your  home or business is affected by water damage? As soon as you suspect water damage in your property, it is essential for you to immediately contact your insurance company to notify them of the cost and have them assess whether your property is safe to be in or not.

Time is of the essence when dealing with water damage for your home or business. It can be the difference between having minor damage that can be fixed, to ruining the entire structure of the building and costing yourself a lot more money to restore your property to normal.

Water damage or flooding poses severe risks for anyone in or around the property. You may or may not know some of the hazards you could run into while inspecting the property post water damage. SERVPRO of Burlington/Middlebury are experts at water mitigation and restoration, and we want to inform people of the initial steps that need to be taken to ensure the safety of the property as well as provide the least amount of damage to their properties.

Call SERVPRO of Burlington/Middlebury at 802-497-1101 the next time you have water damage in your home or business

Proper equipment makes the job better...

5/13/2021 (Permalink)

This may look like a lot of equipment in one space, but it's drying above and below the floor and ceiling as well!
 

Proper water damage equipment placement is key to successful drying of any structure.  there are many types of dehumidifiers. The different types of dehumidifiers we use are:

  1. Refrigerant Dehumidifiers
  2. Desiccant Dehumidifiers.

These dehumidifiers remove moisture from the air at different rates and use different process to remove the moisture from the air and water damaged building materials.  The goal of a dehumidifier is to efficiently aid in the drying process by removing the excess moisture and humidity associate with water damage. dehumidifiers are key to our success.  we service our equipment frequently to ensure proper performance.  If your equipment is not working properly, your drying job will take longer.  We want to dry jobs efficiently and be able to give the customer their home/business back to normal as quickly as possible. 

If you experience a water damage, make sure you call the professionals.  SERVPRO of Burlington/ Middlebury are here to make it "Like it never even happened." 

The dangerous Mold

5/12/2021 (Permalink)

This was a surprise to find after a water loss, but our team knows just what to do!

Stachybotrys Chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your business should be treated with caution for the safety of your customers and employees – stay out of affected areas and don’t touch or disturb the mold.

Call our Williston team of professionals to check out the source and corresponding issues to confirm an action needing to be executed. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same building or structure. If you suspect that you have a mold problem, contact our SERVPRO Franchise Professionals immediately. 

If you see Signs of Mold, Call Us Today 802-497-1101

Commercial Water Damage Restoration

5/12/2021 (Permalink)

This basement bar needed some attention after water came through the floor

Water damage can strike your commercial property at any time. Damaging goods and production and can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So when you have an emergency water event, SERVPRO Burlington/ Middlebury offer fast, 24 hour emergency services, 365 days per year.

  • 24 hour emergency service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry with over 1,700 Franchises
  • Highly trained water damage specialists

Water Damage or Flooding? Call Us Today (802) 497-1101

Commercial Water Restoration Presents Unique Challenges

SERVPRO Franchise Professionals have the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, they will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training @ IICRC.com.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician

Summer Storms

4/13/2021 (Permalink)

After a storm rolls through South Burlington, Our teams were ready to jump in and help!

When a disaster strikes your home here in Vermont, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold growth and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health effects can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • The safety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Burlington/ Middlebury at 802-497-1101. We have a team of restoration professionals here in Vermont ready 24/7/365 to help you.

Facts V Fiction

4/13/2021 (Permalink)

Lightning can have some very unique shapes, however its the water that comes with it that usually calls our teams into action!

According to the US Federal Emergency Management Agency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times these injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity

Call the SERVPRO of Burlington/ Middlebury if lightning damages your home in a storm. 24/7 help is just a phone call away @ 802-497-1101.

Why choose SERVPRO?

1/22/2021 (Permalink)

This homeowner had SERVPRO on the case after he had inherited a home that he hadn't been to in years. Fortunately, SERVPRO helped get the house back!

Here’s why Vermont residents and business owners trust us to help them deal with the restoration process:

We can help with the entire process. House fires can damage your walls, your furniture’s upholstery and more. Other issues homeowners deal with after a fire include smoke and water damage. You want a restoration company that can cover all types of damage. Our team of experts has the tools needed to do your restoration work the right way.

We’re here 247. Getting started early on restoration efforts can make a difference. That’s why our team is here to help you when you need our services. Because our team is always available for emergencies, we’ll answer your call whenever you need us.

We believe in restoring items before replacing them. By working with you to meet your needs, we can help you find ways to save money on repairs. And in some cases approaching a job from a restoration mindset can help you save money on your homeowners insurance premiums in the future.

We are a local business. Because we’re a SERVPRO location here in Vermont, we combine the training, resources and equipment you would find at a large, growing company with the advantage of choosing a partner located in Vermont.

If you have fire damage in your home due to a kitchen, heating, or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us to learn more about our restoration services. You can reach us 24 hours at (802)497-1101

Why we can help you with that mold issue!

1/22/2021 (Permalink)

This photo is from our teams finding a neglected bathroom in a basement that had been experiencing several water damages over years.

Although DIY projects can be fun, cheap, and educational mold is not a good DIY project idea. Although there are tons of tips and tricks on how to "kill" mold, scientifically, it is not the correct way to deal with mold in a home. Wiping mold may look like it has been properly treated but the spore count can still be fairly high and can grow back without removing the source. SERVPRO of Burlington Middlebury suggests removing any porous material that has come in contact with mold. Your best option of getting rid of the mold on your drywall is to just cut out the area. There's nothing safer for the treatment of mold than to just remove the source and thoroughly clean. SERVPRO uses systems and environmental controls to accomplish this without contaminating other parts of the home. If the mold extends over to the framing of your house, the area would need to get wiped down, dried out, and completely cleaned to make sure the layer of wood that had the spores attached to it is completely mitigated. Mold can be very tricky and unpredictable. It is okay to ask a professional to come take care of this would-be DIY project. 

If you find mold in your home, Contact the professionals at the SERVPRO of Burlington Middlebury @ (802) 497-1101. 

SERVPRO Maintains 1-4-8

1/19/2021 (Permalink)

This homeowner called ufter a flooded basement and we were quick to respond and save most of their personal belongings

Disasters don't happen when it's convenient, but you can rely on us to get there because of our service response guidelines!

To learn more about our guidelines and why we're faster to any size disaster, check out our guidelines below.


SERVICE RESPONSE GUIDELINES

Damage of any kind to your business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants.

Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience in a disaster here in Vermont. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings.

SERVPRO of Burlington/ Middlebury 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Burlington/ Middlebury professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Burlington/ Middlebury professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.


**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage? 
Call Us Today at (802) 497-1101 or check out our website at SERVPRObtv.com

"Like it never even happened."

We know how to address Commercial spaces too

1/19/2021 (Permalink)

This supply warehouse had a line break over their offices, but lucky for them, SERVPRO of Burlington was on the scene!

Many commercial structures have a larger volume of water entering the premises through plumbing supply lines, and at a higher rate of water pressure. The quantity of outgoing sewage is also greater than a typical residence. Commercial buildings tend to be of larger square footage, so entry points for water intrusion through areas like the roof, exterior walls, or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators, and security equipment. Common long-term consequences of water damage; like the growth of mold, maybe even more problematic due to the larger occupancy of the business or commercial enterprise. When a greater number of people with a wider range of sensitivities are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require the evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms that produce flash flooding, rapid snowmelt, or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics, and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and prevention of secondary damage such as mold growth, contact the SERVPRO of Burlington/ Middlebury at (802) 497-1101.

SERVPRO does it right

1/11/2021 (Permalink)

I snapped this photo at our local grocery store. Wishful for a better '21

Over the course of the last year, it has been easy to see the reasons why the services of those who are essential are much more valued. From doctors to plumbers to grocers and everyone in between, those of us still working on the frontlines have our resolve tested daily. 

But the one thing that I've noticed over the last year, is that our teams still remain dedicated to providing our customers with the very best quality of service possible every day. Regardless of changes in circumstance, our teams have continued, day in and day out to think about our customers first. To set aside their own concerns about the future or current events. To continue to focus on the one goal that we all come to work for: getting our customers back on their feet after a disaster. 

As the owner of this company, I cannot tell you how grateful and proud I am to all of my team members for continuing to do what is right through this year. It wasn't always easy, and it wasn't always a clear path, but when push came to shove, we came though for our customers. And that's exactly why our company continues to earn your business every year. 

2020 was a hard year for everyone, and I can't promise a better 2021, but if life hands you a disaster in your home or business, know that we'll be there for you, ready to help. 

You can reach us 24/7 at 802-497-1101 or email at office@SERVPRO10453.com.

Continuing Education

1/11/2021 (Permalink)

Air scrubbers are a common tool we use on mold and fire mitigations to clean the indoor air while we perform the work!!

As the owner of this company, I'm a firm believer in training above all else. In my opinion and experience, proper training can maximize efficiency while eliminating mistakes. That is exactly why our teams are continually re-certified and examined by the IICRC, have continuous safety training and are always sent out in teams to continue to support and monitor each other for potential risks. 

Every day we come to work is another day that we see a new home or a new building that is completely foreign to us. Granted we've seen so many that its safe to assume consistencies along the way, but with each new structure is a new challenge, along with new risks. Our job is to minimize those risks on behalf of our customers and to make sure that the job process for correctly mitigating the issues in a home are followed completely. We do this by relying heavily on our training and experience in the field. I can confidently say that our teams haven't come across a mitigation that they couldn't handle in a very long time. 

For whatever you have going on in your home or business, SERVPRO has seen it. So don't worry, we'll be here to help when you need us. 

Call us at 802-497-1101 or email with questions at office@SERVPRO10453.com

For Hotels and Inns

11/25/2020 (Permalink)

This was hidden between two walls and our company quickly took care of the source and the problem for this customer.

Travelers typically expect a refreshing and clean hotel room to rest. What they do not expect is mold infestation. If your Vermont hotel has mold damage, you should hire a restoration company like SERVPRO of Burlington/ Middlebury to eliminate it so that your guests and employees do not experience health effects.

Why should I hire a professional mold cleanup service?

When you notice the signs of a mold present in your hotel, it is vital to seek assistance from professionals. Although mold treatment devices and cleaners are available in hardware stores, you cannot be sure which ones are effective. Additionally, you do not want to expose yourself to mold unnecessarily. Professionals have proper training and advanced mold remediation products and equipment.

What causes mold to grow?

Mold enters a building as tiny spores that need moisture, nutrients, favorable temperatures, and oxygen to start growing, digesting, and destroying. Molds grow best in areas with lots of moisture or humidity. The bathroom is the likeliest place where mold grows in hotel rooms. Humidity and moisture from constant use allow mold to grow between the grout. Molds can grow on many surfaces, including:

  • Ceiling tiles
  • Wood
  • Paint
  • Wallpaper
  • Sheetrock
  • Carpet
  • Insulation

Hotels usually rely on repeat customers and word of mouth referrals to remain in business. Mold in your hotel can lead to loss of customers because of negative reviews. Our SERVPRO team can take the right measures to eliminate the mold.

What does mold remediation involve?

Mold remediation is the process of removing or cleaning up mold from an indoor environment. When removing mold, it is vital to understand that when you disturb it, its spores can get into other areas of the building, creating new mold problems. Before we remove the mold, we can build a containment using negative pressure. We also wear the right personal protective equipment and follow the stipulations of the IICRC with regards to mold removal.

Our team can eliminate the mold by physically removing the affected porous materials and drying the environment effectively. We can also use disinfectants to remove some molds. Direct contact between certain molds and some disinfectants inhibits or slows mold growth.

How long does it take to remove mold?

The time it takes to remove mold depends on various factors like where the mold is growing, how much mold is present, and the materials it is growing on. Mold removal can take anywhere from one to five days.

If you need to remove mold from your hotel, call SERVPRO of Burlington/ Middlebury, (802) 497-1101. Our staff is certified in mold remediation and mold removal by the IICRC.

Here to help Vermont small business owners!

11/25/2020 (Permalink)

In order to preserve type of space you need to have the SERVPRO of Burlington/ Middlebury at the ready!

Many potential threats could always lurk during the extreme weather expected during the winter months here in Vermont. Biting cold snaps rarely deter travelers from stopping by your bed and breakfast as they take in the sights of New England in the winter. However, flooding in your accommodating house can lead to cancellations, bad reviews, and damaging publicity. Our SERVPRO professionals can help you to manage these emergencies quickly to reduce the spread and severity of the situation when possible. 

While snowmelt alone can lead to some compromising flood damaged homes and businesses, there are more direct paths for substantial water losses. The more aware you are of your B&B’s potential inadequacies in areas like insulation, the better able to protect it from these debilitating disasters when conditions become ideal for permitting them. 

Ice Dams 

It is always ideal to ensure that your bed and breakfast stays adequately heated for the patrons using your facilities for the evening. Inadequate insulation on the attic floor can make heating your upper rooms a challenge but also overheat the attic space, which can lead to ice damming on the roof. This phenomenon is a result of melting snow by heating the roof internally in frigid temperatures outside. This frozen dam continues to back up, damaging shingles and allowing water to flow back into the property. 

Frozen Pipes  

The basement area of your property is often the most susceptible to freezing, and when pipes burst, it can be impossible to provide adequate service to your guests. Our SERVPRO professionals can help with fast water extraction and drying techniques, but this cannot recover damages fast enough to preserve a ruined reservation. It is important to know the condition of your pipes and how well insulated they are against cold snaps. 

Water loss incidents inside of your bed and breakfast can be damaging to your reputation. We’re Faster To Any Size Disaster, so if you are already dealing with a flood loss in your business, we work to make sure that it does not affect more of your reservations moving forward. It is our business to get you back in business, and our SERVPRO of Burlington/ Middlebury team can help by calling (802) 497-1101. 

Commercial Fire Damage

11/2/2020 (Permalink)

This was a fire mitigation that that we handled in Southern Vermont after a stovetop caught fire.

Vermont is known for its ingenuity and business innovation. But these advantages come at a high cost. Time is always something we could use more of and a fire damage on your commercial property can be emotionally and financially devastating. 

At SERVPRO of Burlington/ Middlebury, we understand that every hour spent in the cleanup and fire restoration process of your business means lost revenue and productivity. This is why the SERVPRO of Burlington/ Middlebury is a trusted emergency restoration company that will walk you through the entire process by dealing with your insurance company as well as your preferences for your business restoration.

After a fire occurs, make sure to notify your insurance agent so you can begin itemizing your losses. You want to be sure to understand your options and go over your policy carefully in order to make the right decisions. We will help you through your insurance paperwork and manage your property’s fire restoration process from start to finish. Our goal at the SERVPRO of Burlington/ Middlebury is to have your business restored quickly and efficiently.

SERVPRO of Burlington/ Middlebury gives you access to IICRC-industry certified technicians.  Our highly trained staff have a combined 46 years of experience assisting business owners just like you with excellent service. Regardless of how the fire began, or what materials exist in the affected area, you want to have the right company for the job. Restoring your property after a fire damage, can be a lengthy and confusing process. For these events, you will need professionals that are on your side to walk you through the necessary steps to restore your property. We will treat your property as if it were ours, with respect and care.

To increase the chances of having your business restored successfully, trust the SERVPRO of Burlington/ Middlebury to cleanup and restore your commercial property. Our team of professionals, have the resources to help you take control of your business again. We provide fire restoration & smoke restoration (remediating smoke damage or soot damage). Have questions about fire, smoke, or soot damage to your business? Call us today at (802) 497-1101.

Large Loss Restoration

11/2/2020 (Permalink)

This condo association asked us to come in and perform a mold mitigation on bottom units in their building after suffering an unnoticed broken pipe.

This term refers to commercial buildings, schools, nursing homes, multi-unit buildings and can even mean residential property if it is of a usually large size. It includes events such as fire, smoke, burst pipes, heating unit puff-backs, biological occurrences such as bodily fluids, sewer back-ups mold/growth infestation; odor problems and even animal invasions or inhabitants.

We understand how overwhelming everything can seem in a time of crisis. 

SERVPRO of Burlington/ Middlebury is here for you with IICRC trained professionals to make it "Like it never even happened."

Commercial/Large Loss Restoration Services Include:

  1. Securing the building/facility.
  2. Temporary utility services (Power, Lights, Heating, Plumbing)
  3. Debris removal.
  4. Complete or partial pack-out of electronics, belongings, documents, equipment, etc. as required.
  5. Water extraction and drying/dehumidification.
  6. Structure and content cleaning.
  7. Deodorization, disinfection, and odor removal.
  8. Repairs and reconstruction.

Restoration Process:

Once the emergency is dealt with; damaged materials removed, content protected, packed and stowed and the drying equipment installed, we move onto the restoration phase. This is where we work with insurance adjusters, specialty tradespeople, owners, and property managers to identify the necessary repairs, develop a scope of work and estimate the costs.

Estimating Process:

The estimating process is actually a fairly smooth process because SERVPRO of Burlington/ Middlebury, Insurance adjusters and many tradespeople use the industry standard software, Xactimate, which provides pricing, calculating formulas and concise descriptions that define the materials and services with each line item. This insures everyone is "comparing apples to apples".


Because time is critical in protection materials and content, you want to hire a company that is experienced, knowledgeable and equipped to do necessary work. Quickly and correctly. Thus, getting your company/facility/business back up and running with the least interruption.

That company is SERVPRO of Burlington/ Middlebury!

For more information on our Commercial/Large Loss services; give us a call today at 802-497-1101

"Like it never even happened."

Family Emergency Plans

10/21/2020 (Permalink)

Family Emergency Plans For Fires

Always Be Prepared And Have A Family Emergency Plan

Do you have a Family Emergency Plan for your Vermont home?

One of the most important parts of your family's emergency plan should include a Fire Escape Plan.

A Family Fire Escape Plan is crucial to have in place and for every member of the family to be familiar with, before a residential fire occurs.  According to experts, people have as little as 2 minutes to escape a burning building before it becomes impossible to get out.  Believe us… Every second counts!  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.

In a survey conducted by the American Red Cross, only 26% of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical that everyone in the home understands the plan.  The best way to familiarize all family members with the plan is to practice it at least twice per year, especially if you have children.

The following steps can assist in developing and implementing a plan:

  • Ensure that all smoke detectors work and have fresh batteries.
  • Draw a map of each level of the home, showing all doors and windows.
  • Consider escape ladders for second floor bedrooms.
  • Choose an outside meeting place for when after you’ve all escaped.
  • Teach children how to escape on their own.  Have them do so, until they can do so unaided.
  • Practice the escape plan during both day and night hours.

SERVPRO of Burlington-Middlebury hopes that you and your family never have to experience the tragedy of a fire in your home.  In the event that it happens, we hope that an escape plan will help to keep your family safe.  If you do experience a fire please call your highly trained fire and water damage specialists at SERVPRO of Burlington-Middlebury to help make it “Like it never even happened.” (802)497-1101

Fire Prevention

6/9/2020 (Permalink)

FIRE PREVENTION TIPS

"It’s always good to find out you’re going to be working from home…

Unless you’re a firefighter."

According to the National Fire Protection Association (http://www.nfpa.org/news-and-research/fire-statistics-and-reports/fire-statistics/fires-in-the-us), in 2015, there were 500,000+ structure fires causing $10+ billion in property damage! Structure fires were reported every 63 seconds!

Here are a few tips to prevent a fire at your Federal Way home or property, provided by the American Red Cross (http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness):

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Install smoke alarms on every level of your home and outside every sleeping area. Also, install a carbon monoxide alarm in a central location outside each separate sleeping area.
  • Check electrical wiring in your home.
  • Avoid overloading outlets or extension cords.
  • Make sure wiring is not under rugs, attached by nails, or in high traffic areas.

Have you checked your home or property for fire hazards recently? Have you had conversations with your family about what you would do in a fire emergency? What is your plan if a fire impacts your home?

SERVPRO of Federal Way specializes in the cleanup and restoration of residential and commercial property after a fire or smoke damage event and can help you get back on track after an incident.

If you have any questions about fire, smoke, or soot damage, call SERVPRO of Burlington/Middlebury (802) 497-1101

Water Damage Timeline

6/9/2020 (Permalink)

Water Damage Events

Flooding and water emergencies can happen at any time. Flooding and water damages don’t wait for business hours and neither do we. SERVPRO of Burlington/Middlebury provides restoration and cleaning services 24 hours a day, including holidays.

Flooding and water damages can be invasive. Water can spread through your home causing damage to furniture, walls, floors, and personal belongings. Leaving water to long without being extracted can also cause mold to grow in your home. SERVPRO of Burlington/Middlebury arrives as quickly as possible to start the extraction process. This immediate response can help minimize the damage and loss inside your home.

 The water damage timeline

Within minutes of the water damage:

  • The water can start to spread throughout your home, and damage anything that is in its path.
  • The water can cause personal belongings to swell and warp such as books and photographs.

 1-24 hours after the water damage occurred:

  • The drywall can begin to break down and/or swell.
  • Furniture begins to swell.
  • An odor can start to occur in your home.

 1 week after the water damage has occurred:

  • Biohazard contamination can start to occur.
  • Mold and mildew to can start to grow and spread.
  • Wood flooring begin to swell and warp. Metal start to rust and corrode.

More than a week after the damage occurred:

  • biohazard contaminants can be a serious risk to the homeowners.
  • The mold growth can become more severe.

Need emergency services you can call us 24/7 at: 802-497-1101

Restoring your property

5/27/2020 (Permalink)

SERVPRO Restores a Property After Water and Storm Damage

Despite everyone's best efforts, storm damage in Vermont can happen. Removing the flood water isn't the end; cleanup is just getting started. On top of the flooring and walls, every bit of furniture, clothing and other items exposed to the storm will have to dried, cleaned, deodorized and probably even sanitized.


SERVPRO utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.

Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized equipment to remove the musty smell and rather than just covering it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.

Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, break room, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.

SERVPRO of Burlington/Middlebury does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise, we value our customers as neighbors and not just a job to be completed. If you want to schedule an inspection or believe you may need our restoration services, please call us today at (802) 497-1101.

Cleanup after the storm...

5/20/2020 (Permalink)

How Do I Clean Contaminated Flood Water in My Home?

SERVPRO Has Vast Experience Handling Hazardous Water Cleanup in Homes

Category three groundwater is one of the worst types of water loss that can affect a home. The water ruins anything porous it touches, and the longer it remains in the house, the more damage that it does. This is particularly true for the flooring in a home. Fast action is needed to enable the best outcome for the home and contents. 

What is Potentially in Floodwater?

When groundwater is the cause of the flood damage in your home, there can be many types of problems present within the water. As the water travels, it picks up everything it comes in contact with and brings it along. SERVPRO technicians regularly perform restoration services on flood loss that contains one or more pathogenic, toxigenic, or other harmful agents. Additionally, all types of mud and debris may potentially be in the water in the home.

What Does Floodwater Do To Flooring?

The outcome of your flooring in your home after a floodwater disaster is dependent on how fast the cleanup efforts began. After groundwater enters a home, it migrates into any area that offers the least resistance. SERVPRO techs know from experience some of the most common places affected by floodwater are:

  • Under tile
  • Behind baseboards
  • Through floor joists into basements or crawlspaces
  • Within carpet 
  • Subfloor

Thorough Extraction of Floodwater is Critical

After a floodwater event in a home, the timer starts ticking on the level of damage. For example, if the water gets extracted quickly after the initial water loss event, there is a higher chance that the rapid response works to inhibit the level of damage to the structure. 

Because of the contaminated nature of this water, SERVPRO techs often apply treatments to lessen the contagions present before beginning mitigation. When handling this type of loss, the techs wear protective clothing, including eye protection and respirators. This is because harmful pathogenic elements can enter the body through the eyes or aspiration. 

It is not unusual for the original amount of water to have receded and migrated into the structure. The techs understand the movement of water within a home and use their moisture detection equipment to determine the true scope of the area that needs mitigation.  

Controlled Demolition is Part of the Restoration Process

When groundwater wicks into sheetrock, it rapidly deteriorates, and to save as much as possible of the structure, rather than remove the entire portion of the wall space, the techs measure several inches above the waterline and cut away the destroyed part. This action serves the dual purpose of removing damaged materials and opening up the wall cavities for complete drying. 

While ceramic tile with sealed grout tends to have the best outcome from flood loss, adhesive tiles tend to delaminate rapidly and may need removal. The techs inspect any removed materials for the potential for cleaning and reuse to save the homeowners the cost of replacement. 

When contaminated water saturates carpet, it is almost always a loss as it cannot get returned to a sanitized state for reuse. Due to the weight of wet carpet, the techs extract and sometimes dry the carpet before cutting it into strips for disposal as a biohazard. 

Any structure materials or contents that require disposal get documented, including photos to assist the homeowner in the filing of insurance claims.

Specialized Drying Methods Get Used 

When the tile of the carpet gets removed, SERVPRO techs concentrate on drying the subfloor to prep the area for the reinstallation of floorcoverings. Depending on the surface, getting dried may involve specific applications such as: 

  • Drying mats on hardwood floorboards and subfloor
  • Tenting plastic over wet areas and directing air into the space that needs drying
  • Using Injecti-Dry systems to force warm, dry air into small places

How Do Wet Items in a Home Get Restored After Flood Damage?

It depends on the materials that make up each object. Porous items tend to fare poorly after exposure to contaminated water and only rarely have restoration possibilities. Non-porous things that respond well to methods such as immersion cleaning tend to have the most potential for a positive outcome after this type of water loss. SERVPRO techs have access to a vast array of cleaning agents, including powerful biocides and antimicrobial solutions.

SERVPRO of Burlington/Middlebury at (802) 497-1101 stands ready 24/7 to handle any size flood damage in local properties. Through the use of their advanced equipment and knowledge, they can return the home to its preloss condition.

Let's get the soot out of here...

5/20/2020 (Permalink)

Before and after of the soot on the stairs. Cleaning method is blasting!

Follow the Cleanup Guidelines Outlined by SERVPRO to Restore Your Home 

Seeing the damage from a fire can be a traumatic experience, and removing damaged or ruined items are often just the beginning of the restoration process. You should consider using a professional to clean soot and smoke residue and get your home back to normal. 

What is the first step in dealing with damage from soot and smoke residue? 

SERVPRO professionals have considerable training in identifying different kinds of residues and odor particles, which helps them pinpoint the ideal cleanup procedures for your fire damaged home.

What is soot, and what are the most common types of smoke residue? 

Soot is a smoke that has settled on surfaces as a residue. There are four different kinds of smoke residue: 

  • Dry smoke residues
  • Wet smoke residues
  • Protein smoke residues
  • Fuel oil smoke residues 

How does the type of residue determine the cleanup process? 

All fires burn differently, which means they leave behind different kinds of residues. Many variables determine what kinds of residues are left behind. Still, SERVPRO professionals have the experience to outline the best cleanup process, and they know which products are necessary to eliminate the specific residues. 

What is the best approach to remove residues? 

  • Find and identify the residues
  • Identify the surfaces on which residues are present
  • Capture and remove the residues
  • Properly dispose of the residues 

What are some of the cleaning techniques used on residues? 

We use both air and fluids to remove residues, depending on the residue types and where they are present. SERVPRO professionals may use vacuuming to remove some residues, while others are captured and dissolved in different cleaning solutions. SERVPRO professionals also understand how to remove these residues after completing the cleanup process. 

Turn to SERVPRO of Burlington/Middlebury to remove soot and smoke residue after a house fire. Call us at (802) 497-1101 to schedule an assessment and get an effective cleanup. 

Cooking Nightmare? Let us help!

5/19/2020 (Permalink)

Fire started on the stove top!

Making popcorn on the stove is a fast, easy way to prep snacks for movie night with the family. When your skillet suddenly catches fire during cooking and leaves soot and unpleasant odors from fire damage stuck to your walls and ceiling, however, it can put a damper on the evening before it even starts. 

When cooking mishaps leave damage to your home's walls, it can be difficult and time-consuming to clean on your own. Our team at SERVPRO of Burlington/Middlebury, however, can address the mess in hours with a restoration-focused approach to save you time and money. 

After calling SERVPRO of Burlington/Middlebury, our 24-hour emergency response team can survey the damage in your kitchen. Once evaluated, our technicians endeavor to clean your walls and ceiling thoroughly. Dry or wet cleaning methods may be used depending on the amount and type of soot on your surfaces. If nearby kitchen windows or objects affected by smoke, odors, or residue, our team takes care to clean those, as well. The casings on electronics such as kitchen appliances are also cleaned to ensure that fire damage does not lead to future electrical failures. 

Cooking fires, in particular, can leave residues and unpleasant odors in unexpected places that can linger for long periods. Deodorization after cleaning eliminates odors from smoke and burnt food particles. Factors that determine the method of deodorization include the type of smoke and soot affecting property and structures, the material that has burnt, and the amount of space that has been impacted by the fire. In confined spaces, the use of thermal foggers makes for effective odor removal via a dense fog filled with deodorizing solution. This solution binds to and eliminates particles that create odors.

SERVPRO of Burlington/Middlebury is ready to respond to your disaster cleanup needs. Call (802) 497-1101 to request our services today.

Flood Warnings!?!

5/19/2020 (Permalink)

Spring in Vermont comes with many challenges. We have the thaw of the snow, rivers and lakes flooding, and then those thunderstorms come in and the water just keeps rising!

Flash Flood Warning-- the alert that many of us dread. By calling SERVPRO of Burlington/Middlebury at (802)-497-1101, we can help make it "Like it never even happened."

How to Protect Your Property:

  • Keep insurance policies, important documents and other valuables in a safe-deposit box. Make sure you store them where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps to prevent flood water from backing up into the drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

If you experience a flood damage, call SERVPRO of Burlington/Middlebury (802)497-1101

Hotel Water Loss

5/18/2020 (Permalink)

Water staining after a bathroom leak in a hotel

Did your business recently have some water damage? Did it get dried correctly? Do you have yellow staining on your ceilings or walls? Call SERVPRO of Burlington/Middlebury (802)497-1101!

Letting water damage go untreated can cause serious damage to a structure of a building. The wood framing can rot, the drywall will start to deteriorate and crumble, and bacterial growth can and will start forming. All of this can not only cause structural damage to your home, but this can also cause potential health hazards in the future. 

When we get a call from a business or homeowner saying that they have recently had a water intrusion and have water in areas of their home or business, we want to get to this quickly. Being prompt and getting the wet areas cleared out and start the drying process is incredibly important. Not only does it save you time, it can also save you hundreds if not thousands of dollars. Drying water damaged drywall and carpet its much less costly than later having to repair damage caused by bacterial growth. 

If you notice water, or wet areas in your business or home, please call SERVPRO of Burlington/Middlebury at (802)497-1101 and it will be "Like it never even happened."

Small business during a disaster

5/18/2020 (Permalink)

We love visiting our homegrown stores and restaurants, especially as a locally-owned franchise. SERVPRO of Burlington/Middlebury understands the appreciation for small business. We also understand the risk involved with opening the doors of your own business. It doesn’t take much to close those doors again.

According to FEMA 25% of small businesses that shut down operation due to a disaster never open them again. That’s a mind-boggling percentage! 

We may not be able to stop disasters from happening, but we can prepare ourselves so that they’re less disastrous.

Plan

Take time before a destructive event happens to think about what needs to be done if things go wrong. If the pipes burst, if a fire breaks out, or if a storm strikes, what steps need to be taken and who will take them? There are multiple tools available to guide you through these questions.

Research

Talk to your insurance agent to learn the details of what is covered and what isn’t. Find out what information you will need to have on hand if you need to file a claim.

This is also the time to find out what companies are available in your area to restore your business after something goes wrong.

When an unexpected event forces your business to close, time is of the essence. FEMA statistics tell us that if a business is closed for more than 5 days, there is a 90% chance that it will fail within a year. It’s important to know who you can trust before you know you even know you need them.

Maintain

Prepare your facilities as well through maintenance. Make a checklist of every element in your building that could compromise service—plumbing, electrical, structural—and routinely review your assets to make sure that they’re fully functioning.

Your time is valuable, but your business is worth the investment. Prepare now for a disaster later.

Call SERVPRO of Burlington/Middlebury (802)497-1101 and let us help you prepare, so you're not shutting your doors!

Preparing for a storm!

5/12/2020 (Permalink)

Our vehicles and equipment stay cleaned and maintained, ready to help with the job at task!

Storms can create a multitude of dangerous and costly conditions, such as hail, tornadoes, and flooding. In order to stay safe during a flooding event, it is important to adhere to the following guidelines:

  • Never drive into flood waters. Water can be much deeper than originally anticipated, and flood waters can easily overturn or wash away a car.
  • Never drink, bathe, or cook with flood water. Soil, dirt, and bacterial contaminants can exist in flood waters, making them unsafe for consumption.
  • Find the highest ground possible during a flood. Flood waters can move very quickly, and depth of water can increase dramatically in a matter of minutes.  If evacuation is not possible, then search for an area that is above the flooding area.
  • If you have evacuated, do not return to a flooded area until directed by local authorities. Flood waters can remain for days after a storm event, posing multiple safety and structural risks.

If you home or business has been affected by a flooding event, call SERVPRO of Burlington/Middlebury at 802-497-1101.  Our highly trained team of professionals is Here to Help make it “Like it never even happened.”

Do you have soot or water damage after a fire?

5/11/2020 (Permalink)

The source of a kitchen fire

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction, but without professionals to help clean the smoke damage, the building may never return to normal. While the principles behind fire restoration are fairly simple, it requires a lot of experience and manpower to perform adequately, and this means that it shouldn’t be attempted by a homeowner on his or her own.  The trained professionals at SERVPRO of Burlington/Middlebury should be called on-site immediately.  We can clean smoke damage and restore items affected by a fire, but we must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. 

The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. The experts at SERVPRO of Burlington/Middlebury will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, the restorers will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor. Once materials are treated, they may be sealed off to prevent any further odor from permeating the air in the future.


For more information on the services that SERVPRO of Burlington/Middlebury provides regarding water and fire damage cleanup for your commercial or residential structure, please visit us at:

or call us today at (802) 497-1101

Spring tips to prevent water damage

5/8/2020 (Permalink)

As a homeowner our list of tasks is usually pretty long. There always seems to be a project to do somewhere inside or outside whether its patching holes in the walls, or planting a garden. We at SERVPRO of Burlington/Middlebury thought we would share some tips with you on how to prevent a problem in the future. Here in Vermont we tend to get quite a bit of snow throughout the winter, which means snow melt and flooding in the spring. Check out the list of things that shouldn't be overlooked with the changing of the season....

Spring Maintenance Checklist

  • Gutters and downspoutsPull leaves and debris from gutters and downspouts. Reattach gutters that have pulled away from the house. Run a hose on the roof and check for proper drainage. If leaks exist, dry the area and use caulking or epoxy to seal the leak.
  • SidingClean siding with a pressure washer to keep mold from growing. Check all wood surfaces for weathering and paint failure. If wood is showing through, sand the immediate area and apply a primer coat before painting. If paint is peeling, scrape loose paint and sand smooth before painting.
  • Exterior caulking: Inspect caulking and replace if deteriorating. Scrape out all of the eroding caulk and recaulk needed area.
  • Window sills, door sills, and thresholds: Fill cracks, caulk edges, repaint or replace if necessary.
  • Window and door screens: Clean screening and check for holes. If holes are bigger than a quarter, that is plenty of room for bugs to climb in. Patch holes or replace the screen. Save bad screen to patch holes next year. Tighten or repair any loose or damaged frames and repaint. Replace broken, worn, or missing hardware. Wind can ruin screens and frames if they are allowed flap and move so make sure they are securely fastened. Tighten and lubricate door hinges and closers.
  • Drain waste and vent system: Flush out system.
  • Hot water heater: Lubricate circulating pump and motor.
  • Evaporative air conditioner: Clean unit, check belt tension and adjust if needed. Replace cracked or worn belt.
  • Heat pump: Lubricate blower motor.
  • Foundation: Check foundation walls, floors, concrete, and masonry for cracking, heaving, or deterioration. If a significant number of bricks are losing their mortar, call a foundation professional. If you can slide a nickel into a crack in your concrete floor, slab or foundation call a foundation repair professional near you immediately.
  • Roof: Inspect roof surface flashing, eaves, and soffits. Perform a thorough cleaning. Check flashings around all surface projections and sidewalls.
  • Deck and porches: Check all decks, patios, porches, stairs, and railings for loose members and deterioration. Open decks and wood fences need to be treated every 4-6 years, depending on how much exposure they get to sun and rain. If the stain doesn’t look like it should or water has turned some of the wood a dark grey, hire a deck professional to treat your deck and fence.
  • Landscape: This is a natural for spring home maintenance. Cut back and trim all vegetation and overgrown bushes from structures. Limbs and leaves can cut into your home’s paint and force you to have that side of the house repainted. A little trimming can save a lot of money and time.
  • Sprinklers: Check lawn sprinkler system for leaky valves, exposed lines, and improperly working sprinkler heads. If there is an area of your yard that collects too much water or doesn’t get enough, run the sprinklers to figure out the problem. If it’s not something you can fix yourself, call a professional before your lawn needs the water.

And should you have any problems with Water, Mold, Fire or Cleaning please remember to give SERVPRO of Burlington/Middlebury a call

802-497-1101

Water damage at your home or business?

5/8/2020 (Permalink)

Water damage and flooding in someone’s home or business is one of the most destructive and potentially expensive experiences a property owner can experience. Water damage can vary from being a small, easy to fix the problem, to being a complete disaster that could ruin your entire property. So, what should you do if your  home or business is affected by water damage? As soon as you suspect water damage in your property, it is essential for you to immediately contact your insurance company to notify them of the cost and have them assess whether your property is safe to be in or not.

Time is of the essence when dealing with water damage for your home or business. It can be the difference between having minor damage that can be fixed, to ruining the entire structure of the building and costing yourself a lot more money to restore your property to normal.

Water damage or flooding poses severe risks for anyone in or around the property. You may or may not know some of the hazards you could run into while inspecting the property post water damage. SERVPRO of Burlington/Middlebury are experts at water mitigation and restoration, and we want to inform people of the initial steps that need to be taken to ensure the safety of the property as well as provide the least amount of damage to their properties.

Call SERVPRO of Burlington/Middlebury at 802-497-1101 the next time you have water damage in your home or business

Prevent a fire in your home...

5/8/2020 (Permalink)

Do you have a person in your life who may be a hoarder?  According to the National Fire Protection Association (NFPA), hoarding is a condition where a person has persistent difficulty discarding personal possessions.  The large amount of possessions fill the home and prevent the normal use of the space.  Living space becomes cluttered making it unusable as the space was designed.  Hoarding can lead to fire hazards in the home.

Why Hoarding Increases Fire Risks:

  • Cooking is unsafe if flammable items are close to the stove or oven.
  • Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.
  • Open flames from smoking materials or candles in a home with excess clutter are very dangerous.
  • Blocked pathways and exits may hinder escape from a fire.

How Hoarding Impacts First Responders:

  • Hoarding puts first responders in harm’s way.
  • Firefighters cannot move swiftly through a home filled with clutter.
  • Responders can be trapped in a home when exits are blocked. They can be injured by objects falling from piles.
  • The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse.
  • Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of people and pets.

SERVPRO of Burlington/Middlebury has experience with cleaning hoarding homes.  If a family member is struggling and you need assistance, please call our office at (802) 497-1101.  We will be happy to assist you in making your home a safe place.

What to do when water intrudes....

5/7/2020 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of reviving a loss notification, the professionals at SERVPRO of Burlington/Middlebury will be on-site to help ensure a water damage is handled by completing the following steps.

Inspection

The professionals at SERVPRO of Burlington/Middlebury will inspect affected areas to determine the extent of the water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

The professionals at SERVPRO of Burlington/Middlebury will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess of water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to a appropriate industry standards, a professional at SERVPRO of Burlington/Middlebury will monitor the drying process. The updates will be consistently communicated with you.

Emergency Water Damage Tips

  • Shut-off the water source, if possible or contact a qualified professional to stop the water source.
  • Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe form electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.'
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Burlington/Middlebury by calling us at 802-497-1101.

A storm ripped through your house? Now What?!

5/6/2020 (Permalink)

Take Safety Precautions for yourself above all..

If needed, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior.

Shut off the main gas line if you smell gas!

Do not step in standing water without first making sure power is turned off to avoid risk of electrocution.

Beware of broken glass, exposed nails, and other sharp objects on the property.

Contact SERVPRO of Burlington/Middlebury to help do basic tasks to help secure your property and make it safe to use.

Photograph and Document the Damage

  • If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Homeowners Insurance Agency immediately.

  • Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Give us a call at 802-497-1101 if you are in need of some assistance following a storm or just have questions, We are here to help!

Did your business suffer damage from water?

5/6/2020 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. SERVPRO of Burlington/Middlebury is here to help!

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. You should consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

    • Shut off the water source if possible or contact a qualified professional to do so.
    • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. DO NOT enter rooms with standing water, as electrical shock hazards may exist.
    • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
    • Remove and prop up wet upholstery cushions to allow more even drying.
    • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
    • DO NOT leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
    • DO NOT use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
    • DO not turn on ceiling fixtures if ceiling is wet; DO NOT enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

    • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
    • DO NOT walk through contaminated areas, as you could spread damage to unaffected areas.
    • DO NOT turn on the HVAC system if there is a possibility of spreading contaminated air.
    • DO NOT use household fans to dry the structure, air flow could spread contaminants.
    • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Burlington/Middlebury anytime at 802-497-1101

Safety First!

5/1/2020 (Permalink)

This clothing store did not hesitate to call us out quickly after a violent storm.

Take Safety Precautions for yourself above all..

If needed, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior.

Shut off the main gas line if you smell gas!

Do not step in standing water without first making sure power is turned off to avoid risk of electrocution.

Beware of broken glass, exposed nails, and other sharp objects on the property.

Contact SERVPRO of Burlington/ Middlebury to help do basic tasks to help secure your property and make it safe to use.

Photograph and Document the Damage

  • If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Homeowners Insurance Agency immediately.

  • Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Give SERVPRO of Burlington/ Middlebury a call at 802-497-1101  if you are in need of some assistance following a storm or just have questions, we are here to help!

How SERVPRO can help!

5/1/2020 (Permalink)

A storm rolled through and now your home is damaged, what do you do now? Call SERVPRO of Burlington/Middlebury, we are here to help!

During a storm event, homeowners have so many things to worry about. We here at SERVPRO want to take some of that worry away and help get you through this trying time. Our technicians are trained to assess the damage and begin treating the areas as soon as possible. SERVPRO of Burlington/Middlebury can assist by cleaning up the water, drying the structure and or contents, as well as help find temporary housing. 

Don't go through this alone, let our team at SERVPRO of Burlington/Middlebury take away the stress and bring you back home!

Please call SERVPRO of Burlington/Middlebury

802-497-1101

Mold Everywhere!

1/24/2020 (Permalink)

We found mold growing in the crawlspace in a Vermont business after they had experienced a water loss that was hidden from them for quite some time.

Did you know that there are multiple, hundreds of thousands of mold spores floating around outdoors? Knowing the dangers of mold, it is quite frightening thinking about it, but what is more of a concern would be finding mold inside your own home. Mold is known to belong to the kingdom of fungi. It can appear to be plant like but cannot create its own food. It absorbs its nutrients from other organic substances. Mold can simply generate with water and something living – or even once living, like wood. Invitations of mold to your own home would consist of poor ventilation, moisture and water damages in which were not addressed immediately. In any areas of your home that moisture issues happen to occur, you want to be sure that you have a source of ventilation within that area. The consistent moisture and humidity will eventually cause mold. This is another reason to report any serious water damages right away. You may be able to clean the visible mess but sometimes the affected areas cannot be seen. 

SERVPRO Burlington/ Middlebury is here for you 365 day 24/7. If you have any questions or concerns due to recent water loss or any visible mold, do not hesitate to call us at 802-497-1101. Our team will always be there, ready to help.

Our 1-4-8 Protocol

1/23/2020 (Permalink)

Our trucks are always ready to go!

Damage of any kind to your Vermont business; especially fire or water damage, can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary business closure are just some of the concerns you may experience. Timely response and thorough mitigation can alleviate these concerns.

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Burlington/ Middlebury 1-4-8 Service Response Guidelines can prevent Fire/Water damage from creating long term problems.

1 - Within 1 hour from notice of loss, a SERVPRO of Burlington/ Middlebury Professional contacts you to arrange for services.

4 - Within 4 hours of loss notification, a SERVPRO of Burlington/ Middlebury professional is on-site to start mitigation services.

8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Have Questions about Fire, Smoke, or Water Damage?

Call Us Today - 802-497-1101

Need Emergency Service? Call Us 24/7 – 802 - 497 - 1101

Training Matters!

1/23/2020 (Permalink)

Our trucks rolling to a job!

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and a basement with water damage caused by a broken pipe can all lead to the growth of mildew and mold. These issues are obviously much more pressing here in New England. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or a business need immediate mold remediation. Your local SERVPRO of Burlington/ Middlebury is always ready to help!

Mildew vs Mold

Mildew and mold are both fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause health effects and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Burlington/ Middlebury immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our IICRC certified technicians for a comprehensive mold remediation plan. Call (802) 497-1101.

IICRC Training Helps!

1/23/2020 (Permalink)

This homeowner was beside herself when we found a few different types of cultures of mold beneath her her carpet.

Mold reproduces by devouring organic materials used to construct your home. They prefer dark, damp, humid areas and create small, lightweight seeds, called spores. These seeds travel through the air, gaining access to portions of your Portsmouth home through open airways, or by catching a ride on your shoes or even a household pet.  

Mold spores can usually survive for a very long time, even before settling on an acceptable surface. However, after finding an adequate site, molds rapidly develop into large contaminated areas within 24 to 48-hours, continually spreading throughout your Vermont home, causing mold damage as the growth process continues.   

The Environmental Protection Agency (EPA) suggests that any homeowner experiencing mold growth should seek professional help removing any standing water or wet materials found on your property, as they serve as breeding grounds for many microorganisms including viruses, bacteria, and mold. Whether you experience a freshwater flood, sewage back-up, roof leaks, or plumbing issues, mold and mildew can develop soon after. 

An IICRC certified mold remediation specialist, like those offered at the SERVPRO of Burlington/ Middlebury, can provide you with the professional services you need to remedy the problem and even give you tips that help prevent mold growth in the future. It takes a keen eye and advanced equipment to combat mold found in your home or business, especially in larger areas where there may also be hidden dangers that exist. SERVPRO of Burlington/ Middlebury's mold remediation specialists use premeir industry standards and methods to remove contaminated materials, following strict guidelines to contain the affected area, preventing further spread and limiting exposure to clean sections of your home. We pay close attention to furniture, upholstery items, bedding, and toys, using advanced cleaning and disinfection techniques to restore contents if at all possible. 
 
SERVPRO technicians may inspect every section of your home to determine how far the contamination has spread, eliminating potential problems one at a time before installing new materials that make your home look like new again.

Call SERVPRO of Burlington/ Middlebury today for a full-service solution and remember, we are always here to help. Dial (802) 497-1101 for fast, efficient services.

We love you New England!

Selling your home? Ask how SERVPRO can help!

1/21/2020 (Permalink)

This home had and issue with smoke in the basement

Are you selling your home? Do you have realtors and inspectors coming in and checking things out?

We get calls from homeowners all the time that have had inspections done and realize they have a few things to take care of. Many times the caller doesn't know how to take care of these things, and that's when they call the professional staff at SERVPRO to get the job done! 

SERVPRO of Burlington/Middlebury can help with things you may not have even thought about.

  • Dryer duct cleaning
  • Carpet cleaning
  • General cleaning
  • Mold inspections

Selling your home can be stressful, and our staff here at SERVPRO of Burlington/Middlebury want to set your mind at east. Let us help you with a few less things to worry about. 

Give us a call at (802) 497-1101 and let us worry about it for you!

Be ready for colder weather!

1/20/2020 (Permalink)

Here in the Northeast, we fight some seriously cold temperatures. Are you prepared if a pipe breaks in your home? 

We have many customers who have vacation homes here in Vermont, and they aren't here during the winter months. Most people ahead of leaving for the winter, turn their heat down and close it up for the season. What they don't know is that by doing so they are at risk of freezing pipes, and a world of other problems. 

Here at SERVPRO of Burlington/Middlebury, we are ready to take those calls. Even if you are 1000 miles away in your hometown, and not at your home here locally. We will be with you every step of the way, from the first phone call right down to making sure your home gets put back together. 

Retail store basement flood

11/26/2019 (Permalink)

Keeping items off the floor could prevent them from damage!

One night over the summer, we received a call that a retail bookstore had discovered a flood in their basement. We dispatched our team and headed down to their location. 

Upon arrival, we discovered that it was in fact two retail stores. The customer who called has the bookstore and the neighboring unit was a clothing retail store, luckily owned by the same person.

We extracted the water, took care of the inventory in both stores, and set our equipment up to dry the two units. After a few days both of the stores were dry and happy to be open. 

Because the owner caught the flood fairly quickly, none of the inventory was damaged, and they were able to operate as normal. 

As a business owner, if you know your building is prone to flooding, or backups remember to check the basement regularly. Make sure inventory and valuables are off the ground and out of the line of fire. 

Is your business prepared for an emergency?

11/26/2019 (Permalink)

When something like this happens, and ERP means we already have a plan!

Here at SERVPRO of Burlington/Middlebury we offer a program called ERP's or an Emergency Ready Profile. What does this mean for you as a business owner? 

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

As a part of the community SERVPRO of Burlington/Middlebury wants to help you make sure you are prepared when disaster strikes. We want all of our community members to feel safe and taken care of. So don't wait for disaster to happen, call SERVPRO of Burlington/Middlebury today and let us help you take the worry away! 

Fire in local manufacturing plant

10/31/2019 (Permalink)

This fire started as a chemical fire

What happens when you have a fire in your place of business?! You call SERVPRO to get the job done!

When a local manufacturing business had a fire in their warehouse, they knew to call SERVPRO and we would be there every step of the way. 

Just as the local firefighters were rolling out in their firetrucks, our fleet of SERVPRO vehicles was rolling in. Ready to get to work, our crew started by assessing the damage. In order to make a plan to get this business back on it's feet and running again, we would need to know a few things. First, what caused the fire? Were there chemicals involved? Next, what was used to extinguish the fire? Having these two pieces of information are key as there are multiple ways such as water, and or foam used to extinguish different fires. 

When water is used to extinguish the fire, we then have to think about secondary damage caused by the water, not just the fire itself. Checking for moisture in different areas of the building is crucial to not having problems in the future. 

Our crew jumped right in and began the cleanup process, and within no time this company was up and running again.... Like it never even happened!

Gear up!

10/31/2019 (Permalink)

Kitchen of apartment A, the more heavily affected

We received a call that a couple of apartments below a pizza restaurant had a recent pipe burst. No big deal, we can be right there and get this place dried out. That is what we do, right? 

As soon as we opened the door, we knew this has been an ongoing problem. The front door was swollen and hard to open. Immediately as you open the door the odor, and the physical signs of bacterial growth were obvious. At this point we knew what we were going to have to do. This was going to be a big project, as it affected two apartments at the very least. A pipe had gotten clogged somewhere in the lines, and shot water out of the kitchen for a VERY long time!

Always ready!!

10/3/2019 (Permalink)

One of our new response vehicles!

SERVPRO of Burlington/ Middlebury can help you prepare just in case as well as take care of your existing fire damage, so if you need an estimate for fire damage, Call SERVPRO of Burlington/ Middlebury at (802) 497-1101.

Inspection and Pretesting
The SERVPRO of Burlington/ Middlebury Professionals pretests from the type of cleaning that will be appropriate for your type of fire damage, while inspecting the property to determine the extent of fire damage and the scope of cleaning needed, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made to get your property back "Like it never even happened."
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money, and will also protect your valuables from secondary damage.
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Burlington/ Middlebury Professionals to focus on saving precious items or keepsakes on your behalf.

Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Tips for preventing water losses!

6/3/2019 (Permalink)

With the New England weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Burlington/ Middlebury. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

  1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

  1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

  1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

  1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

  1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly

Nicotine Damage requires extra care!

6/3/2019 (Permalink)

Acquiring a home through purchase or inheritance in Vermont can mean cleaning up the accumulation of dust, in many cases. Older homes can also hold thick films of smoke residue from cigarettes, cigars, and pipes. Painting over these often suffices in covering the discoloration nicotine can cause, but not in all cases.

When inspecting your home for its condition, finding nicotine stains might not seem as bad as most cases of fire damage in Vermont. However, the way smoke travels within a home can mean that nicotine became trapped in areas that you might not expect. SERVPRO's specialists look at nicotine stains on walls, ceilings, and other structural elements like smoke from a fire. While the fire might not exist in the traditional sense, every time someone lit a cigar or other nicotine-producer, a bit more staining occurred.

Depending on the severity of staining, we use different techniques. Dry sponges can remove residue, as can misting with a liquid agent that dissolves sticky substances, which is then wiped away, along with the nicotine and tar. Heaver staining might have become permanent, requiring us to apply primer before repainting those surfaces.

Nicotine can also affect vintage and older furnishings. Rugs, draperies, and upholstered furniture from years gone by can retain nicotine and other components from cigarettes. Not only does this dull the appearance of these textiles, but it can also produce a musty, unpleasant odor. We clean these items with gentle methods that do not damage older textiles but still provide effective results.

When heirloom items take on odors like this, we can deodorize them in specially made chambers where ozone, thermal fogging, or other methods can eliminate the substances that cause the offensive odors. We also use these methods on areas of the home, when needed, as these provide excellent results.

SERVPRO of Burlington/ Middlebury works throughout Vermont. Call us when you need professionals with extensive experience in the elimination of fire damage from your property. Our 24-hour services number is (802) 497-1101, which we answer every day of the week, including all holidays.

Commercial Flooding

5/7/2019 (Permalink)

Nobody is ever ready for a flood especially at work! Water intrusion may be more severe in commercial buildings than in a residential setting, and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines, and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number.

Water intrusion in commercial buildings can damage high-value equipment like computers and building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage; like the growth of toxic mold, may be even more problematic than in a home due to the larger occupancy of a business or commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and secondary damage such as mold growth, contact SERVPRO of Burlington/ Middlebury at (802) 497-1101

Mold work in your business!

5/7/2019 (Permalink)

When water affects your life getting dry is our number one goal. After a flood and water damage getting dried out is a number one priority to minimize dangerous after effects. Did you know that there is a science behind the drying process?

Having the knowledge of physics metrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to run for the towels and grab a few fans. SERVPRO of Burlington/ Middlebury Professionals are trained in the science of drying and follow strict industry approved standards. If your business suffers from water damage, our beaches SERVPRO Professionals will:

Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.

Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.

Speed up mother nature by using professional drying equipment. A wet building will always seek equilibrium an try to dry naturally. When materials are wet moisture will naturally move to drier air. The problem is nature takes too long and secondary damage, like mold can occur while you are waiting for your professional building to dry. We use state of the art monitoring equipment and a proven drying process to speed up the drying time in your business.

In case of a fire:

5/7/2019 (Permalink)

Household and Apartment fires can be different to handle. Residents in an apartment building may face two situations. Either the fire could be in your apartment. OR the fire could be in another apartment in the building.

  • CALL 9-1-1
  • Make sure everyone is out and safe, including pets.
  • Once you leave the fire do NOT go back in.
  • Alert others in the building.
  • Activate the fire alarm, if there is one.
  • Close doors behind you, this will slow the spread of the fire.
  • If you are in a multi-story building, do NOT use any elevators.
  • If you become trapped in a room, these steps are recommended:
  1. Keep door closed. Opening the door will decrease your chances of survival.
  2. Stay low.
  3. Wait by the window and identify your distress.
  4. Do NOT hide under beds or in closets
  5. Seal the bottom of the door with blankets or clothing to keep the smoke out
  • Exits should never be blocked.
  • Have and know a fire escape plan.

Types of smoke:

  • Wet SmokePlastics and Rubbers= Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry SmokePaper and Wood= Fast burning, high temperatures,
  • Protein Fire ResidueProduced by evaporation of materials rather than from a fire. Discolors paints and varnishes, extreme pungent odor.

How should a fire damage be cleaned up? Call SERVPRO!

If a house sustains a fire, it is important that you get the proper clean up so the soot, ash and water do not wreak havoc on what is left. It is bad enough there was a fire, but the water and chemicals used to put the fire out can cause secondary damage.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents from the store. This could cause more damage, as the chemical agents could react with the residue and cause more or even permanent damage and also toxic fumes.

Our crews are IICRC certified to handle these types of clean ups. 

Call SERVPRO of Burlington/ Middlebury @ 802-497-1101 with any questions. We are available 24 hours a day!

Facts about Fire!

5/7/2019 (Permalink)

Learn About Fire

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill 
    a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than 
    flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire 
    deaths, exceeding burns by a three-to-one ratio.

Before a Fire

Create and Practice a Fire Escape Plan!

Twice each year, practice your home fire escape plan. Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

Smoke Alarms

  • A working smoke alarm significantly increases your chances of surviving a deadly home fire.
  • Test batteries monthly.
  • Install smoke alarms on every level of your home, including the basement, both inside and outside of sleeping areas.
  • Never disable a smoke alarm while cooking – it can be a deadly mistake.

During a Fire

  • Crawl low under any smoke to your exit - heavy smoke and poisonous gases collect first along the ceiling.
  • Before opening a door, feel the doorknob and door. If either is hot, or if there is smoke coming around the door, leave the door closed and use your second way out.
  • If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.
  • If pets are trapped inside your home, tell firefighters right away.
  • If you can’t get out, close the door and cover vents and cracks around doors with cloth or tape to keep smoke out. Call 9-1-1 or your fire department. Say where you are and signal for help at the window with a light-colored cloth or a flashlight.
  • If your clothes catch fire, stop, drop, and roll – stop immediately, drop to the ground, and cover your face with your 
    hands. Roll over and over or back and forth until the fire is out. If you or someone else cannot stop, drop, and roll, smother 
    the flames with a blanket or towel. Use cool water to treat the burn immediately for 3 to 5 minutes. Cover with a clean, dry 
    cloth. Get medical help right away by calling 9-1-1 or the fire department.

After a Fire

  • Contact your local disaster relief service, such as The Red Cross, if you need temporary housing, food and medicines.
  • Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by fire.
  • The fire department should see that utilities are either safe to use or are disconnected before they leave the site. DO NOT 
    attempt to reconnect utilities yourself.
  • If you are insured, contact your insurance company.
  • Try to locate valuable documents and records.

You will need a Fire Damage and Restoration team. Contact SERVPRO of Burlington/ Middlebury @ 802-497-1101 - 24 hours a day.

Hurricane Prep!

5/7/2019 (Permalink)

Protecting Your Roof During a Hurricane

Protect your roof. Consider hurricane straps to ensure your roof is bolted to the rest of your house. And inspect your roof tiles or shingles to make sure they are secure. Use roofing cement to fix any loose tiles to prevent them from becoming lethal projectiles during a storm and damaging the underlying roofing material. Seal any areas where wires enter the home, minimizing the chance of water damage during heavy wind and rain.

Trim your trees. Broken limbs could land on your (or your neighbor’s) roof/house or become missiles that can break windows during a storm. If your tree damages your house or a neighbor’s house, your insurance cover the damages, but it may pay only a portion.

If your home is damaged during a Vermont area storm, call the professionals at SERVPRO of Burlington/ Middlebury @ 802-497-1101

Dealing with Flood Water

5/7/2019 (Permalink)

Types of Contaminated Water after a Storm

Should you experience a flood in your home after a storm, our team of technicians will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. Our technicians at SERVPRO of Burlington/ Middlebury are available 24 hours a day, 365 days a year @ 802-497-1101 for any emergency situations that arise. We are the trusted name in safely and properly restoring homes and businesses in Vermont. 

Safety after a flood!

5/7/2019 (Permalink)

Electrical Wires and Gas Lines

Before even approaching the scene of a flooded home that needs water removal in Vermont, be careful. If the water reaches outlets or damages electric wires and gas lines, then it could be dangerous to the touch. Therefore, the best way to do is to let professionals handle this kind of work. Otherwise, you may have to replace these wires and gas line later which can be much more expensive.

Grey and Black Water

Whereas fresh water is the cleanest and safest, grey water is dirty and black water is hazardous. Because water can be a bacteria breeding ground, fresh water can easily become grey or black water when it passes through structure. The nature of grey and black water is much more damaging than fresh water and requires special precautions. Therefore, dealing with a fresh water damage as soon as possible will seriously save you a headache.

Mold

If the water doesn't destroy your home and belongings, then the mold can. Did you know it only takes 24 hours for mold to appear? This is why it’s smart to anticipate the need for mold remediation in VermontIf you wait too long, the mold will multiply rapidly and become more and more stubborn. If it turns to black mold, then toxicity in the air will become a serious concern.

Building Structure and Foundation Damage

Water damage often finds its way into spaces that are out of view. Such examples might be crawl spaces, inside of walls or retained in the ceilings and floors. Not only will it cause damaging mold, it will warp and weaken these structures, eventually causing them to fall apart. Even worse, long term water damage can cause rot and put the rest of the building in jeopardy.

Valuables and Belongings

One of the most devastating things about water damage is how it can steal away prized possessions. Books, photos and important documents name just a few things that can get wrecked within a day. You’ll have even bigger problems if the water penetrates your furniture, electronics and appliances. If the water damage is handled immediately, then you may be able to save these items. If you wait then you are not only losing sentimentally valued items, you are also losing thousands of dollars in damages, replacements, and repairs.

For help, contact professionals @ SERVPRO of Burlington/ Middlebury @ 802-497-1101

Dealing with flooded Businesses

5/7/2019 (Permalink)

What to Do If Your House or Business Floods

The world is unpredictable! No one knows what can happen in the next few minutes of your life. Natural calamities like floods, earthquakes, storms, etc., are inevitable. People get confused and worried when their houses or businesses get flooded. The reason may be natural floods or even unrecognized water leakages. Most people panic when this happens, but it is nothing that cannot be handled. If not you, then with a professional water damage service in Vermont will be able to help you out. SERVPRO of Burlington/ Middlebury has factory trained, skilled restoration crews that will restore your property "Like it never even happened."

Here are a few things to consider if and when your house or business gets flooded:

Locate and Stop the Source

The first thing that should be done in case of leakages in the house or business is to locate the source. Find out whether it is a pipe, the basement, bathroom, etc. If you are unable to do that, shut off the water supply to the whole house. Secondly, turn off electricity to avoid electrical failure and hazards. If you  are unable to do it yourself, call an electrician to carry out this task. If you have insurance, then it is advised to take pictures of the affected area so that the damage can be evaluated and instantly shared with the insurance agent. If affected by a natural flood, stay calm and be patient to carry out all necessary steps.

Assessment of Flood Damage

In case of insurance coverage, after getting a go-ahead, use a pump to remove water, open your door and window for air to assist in drying. Be careful while walking to avoid fall or slip, place all valuable and important things in a dry place. If handling this situation is not your cup of tea, contact the SERVPRO of Burlington/ Middlebury @ 802-497-1101

Calculate Additional Risks

If you are affected by a flood so much so that you have to evacuate your house or business, make sure you return back if and only if the official authorities give a green signal. Be careful when entering the house again and check for electrical supply. Check for any visible damages such as cracks, holes or weakened foundations. Contact utility companies to monitor your water, gas, electric and sewer lines to avoid additional risks.

Health is Always Wealth

Health comes first and you should take precautions to be safe. Even if the water has been cleared, your house or business may still be contaminated with sewage or household chemicals. It is better to use gloves, and wear rubber boots. Do not use food that has been contaminated even in the slightest by flood water. Also, boil the water for drinking use to avoid infection until concerned authorities declare it safe for use.

Mitigation for Mold Growth

Mold problem commonly develops after 48 to 72 hours after a flood. It is better to dry the things; removal of wet carpets and other textile and upholstery is necessary to avoid mold growth. Get in touch with SERVPRO operating from Williston for mold remediation in Vermont with expert and professional restoration technicians.

Remember to keep in contact with concerned authorities for updates, information, and help. Above all, be safe and secure through the calamity and keep your loved ones safe too.

Air Movers

5/6/2019 (Permalink)

Air movers are an essential and necessary tool for drying structures of homes.  Air movers help move large amounts of air over surfaces to dry them. Air movers also help the dehumidifiers work to their optimum performance.

There are a number of different air movers that can be utilized depending on the size of the job: velo air movers, sahara air movers, ace air movers and vortex or axial air movers.

Velo air movers are low-profile air movers that can be used to get to hard to reach areas and a great way to assist in the drying of wet carpeting. 

Sahara air movers are great for drying carpets and directing air upwards to helping with drying ceilings. 

One of the most common air movers that SERVPRO of Burlington/ Middlebury uses is the VELO fan.  These air movers are great for directing large amounts of air either forward, upward, downward and use little power(lower amperage). 

The last type of air mover that we use is the vortex air mover or axial air mover.  This air mover works great for crawlspaces.  They are very effective at creating negative pressure and pushing humid air out of a space.

Air movers work great when paired with dehumidifiers.  The air mover can move the hot dry air over the wet surface you are trying to dry.  Without use of air movers being used throughout the  drying process it would delay our crews who are drying the structure.

Hardwood Drying Systems

5/6/2019 (Permalink)

Hardwood floors used to be one of the hardest types of floor covering to dry once wet.  The moisture would get trapped between the layers and under the hardwood boards, felt paper and sub floor. Not too long ago the normal practice was to remove the hardwood floors. 

SERVPRO of Burlington/ Middlebury has been very successful in drying sand-on-site hardwood floors with the use of the Dri-Eaz Rescue Mat System in conjunction with dehumidification.  This system goes directly on the floors and pulls the moisture up from between the boards.

“The Dri-Eaz Rescue Mat System is used along with the Dri-Eaz DriForce high pressure blower to deliver effective drying to the full depth of water damaged wood floors, even to the sub-flooring. This system utilizes sturdy, self-sealing mats and the Dri-Force air mover to draw evaporated moisture from deep inside the material thru the surface, replacing it with drier air.” (source: Dri-Eaz Rescue Mat Manual)

The key to successful hardwood floor drying is to start the drying process as quickly as possible.  This allows the moisture to be removed before the hardwood floors start to cup, crown or buckle.  Even if you do notice slight cupping or buckling the rescue mat system may still be able to dry the floors and cause them to settle back down. 

If drying is successful but the floors remain cupped, then sanding and re-finishing may be necessary to restore the hardwood flooring to preloss condition.

Dehumidification

5/6/2019 (Permalink)

Proper water damage equipment placement is key to successful drying of any structure.  there are many types of dehumidifiers. The different types of dehumidifiers we use are:

  1. Refrigerant Dehumidifiers
  2. Desiccant Dehumidifiers.

These dehumidifiers remove moisture from the air at different rates and use different process to remove the moisture from the air and water damaged building materials.  The goal of a dehumidifier is to efficiently aid in the drying process by removing the excess moisture and humidity associate with water damage. dehumidifiers are key to our success.  we service our equipment frequently to ensure proper performance.  If your equipment is not working properly, your drying job will take longer.  We want to dry jobs efficiently and be able to give the customer their home/business back to normal as quickly as possible. 

If you experience a water damage, make sure you call the professionals.  SERVPRO of Burlington/ Middlebury are here to make it "Like it never even happened." 

Fire Damage Help

4/25/2019 (Permalink)

When there is a fire in your home or business it can be a devastating loss. Did you know that even after the fire is out, smoke can still damage other areas of the property? The smoky odor from a fire can make the entire home or business smell horrible and smoke damage and if left untreated, can often exceed fire damage in repair and replacement costs. Fire damage repairs must begin quickly to maximize effectiveness and minimize loss due to smoke damage. 

SERVPRO of Burlington/ Middlebury answers the call and immediately moves into action 24/7. Recognizing the trauma and emotional upset that occupants suffer, we work quickly and considerately to mitigate fire and smoke damage on salvageable property, such as household items, fixtures, metals and other contents. Our state-of-the science techniques and cleaning processes often prevent replacement costs, thereby reducing costs. Fire and smoke damage restoration requires knowledge and skill; our SERVPRO professionals have the expertise to do the job right.

Our trained professionals determine the full extent of fire damage, including the impact of smoke, heat and residues from fire and smoke. We keep home and business owners informed, helping to overcome their loss and restoring hope by explaining what can be saved and how, in a way property owners can understand what is happening, what to expect, and what they can do.

SERVPRO of Burlington/ Middlebury's fire damage treatment always includes respectful handling of property as if it was our own. We take extra care and the necessary steps to protect the floor and personal belongings. 

After a Fire...

4/25/2019 (Permalink)

After a house fire, you are anxious to enter your home, but do not touch the carpets, draperies, upholstered furniture or clothing. They are likely covered with soot, which is oily, and it stains easily. Soot includes fine black particles, consisting mainly of carbon, as well as acids, chemicals, metals, soils and dust. Its removal should be handled by SERVPRO, professional fire remediation experts.

A common residential fire results in the burning of a variety of materials, from wood, paper, plastics, foams, fabrics, wool, wood products, synthetics and asbestos containing materials. Fire damage to Vermont residential and/or commercial buildings will result in soot contamination. Exposure to soot may occur via the eyes, skin, inhalation and ingestion.

Airborne soot particulates are invisible, thus after a fire you may unknowingly be affected. Soot particles can enter the bloodstream and cause a variety of health issues. Firefighters today are very well-trained in safety, plus they were protective gear, yet they experience a higher incidence of respiratory problems than the public.

After a fire is extinguished, there still exists some safety risks. Soot is just one of the secondary fire residue risks, which cause damages. Not all soot residues are the same. There are different types of soot which are easier to clean than other types. SERVPRO professionals will clean any of four different types: dry smoke, wet smoke, protein smoke, and fuel oil smoke residues.

Industry issued safety equipment are essential in reducing possible exposure to dangerous soot conditions, including water related health problems from firefighting efforts. The fire restoration professionals at SERVPRO of Burlington/ Middlebury use IICRC professional tools and industry approved remediation methods. Our knowledge and expertise are at the heart of a thorough and safe fire restoration. Call us at (802)497-1101 and let us help restore your property back to normal.

Storm + SERVPRO

4/25/2019 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and Southeast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast but have been known to move in any direction.
  • Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
  • T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
  • A tornado normally appears transparent until it picks dust and mud from the ground.
  • The USA averages around 1,200 tornadoes every year, more than any other country.
  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

  • Dark, green tinted sky
  • Large hail
  • Low-lying rotating cloud
  • Loud roar similar to a freight train

We are in the peak of tornado season here in Alabama and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are. If you are ever affected by a tornado call us at SERVPRO of Burlington/ Middlebury @ 802-497-1101

SERVPRO Acts Quickly!

4/25/2019 (Permalink)

When a disaster strikes your home here in Vermont, it is imperative to respond quickly in order to prevent further damages and complications. Fires, mold growth and floods from broken pipes, overflows or heavy storms – all such disasters must be dealt with in a timely manner. If not handled immediately you could experience on or more of these issues:

  • If water-damaged structures and contents are not dried out quickly and correctly, potential health risks can develop. Mold can begin to grow within the first 24 to 48 hours after the flood.
  • Excessive water can cause: rusting in metals, corrosion in electronic components, cracking, splitting or warping of furniture items, color bleeding or transfer in fabrics, furniture stains and secondary damage to upholstery, drapery, clothing, wallpaper, photos and papers.
  • Fire or smoke damaged properties can also experience irreversible damage, regardless of the size of the fire. Soot residue is highly acidic and can pit or corrode the metal in doorknobs, plumbing fixtures, light fixtures, etc. It can also etch glass in windows, mirrors and cabinets, causing them to look soiled and cloudy. Moreover, plastics, appliances, fabrics and vinyl windows can become discolored.
  • Thesafety and security of the home can be compromised. Windows and doors may become weak and function improperly, wet materials may collapse and electrical installations and components can be a health hazard when they come in contact with water. Slips and falls are also potential dangers.

If you’re not sure how to act after experiencing water, fire or mold problems in your home or business, contact SERVPRO of Burlington/ Middlebury at 802-497-1101. We have a team of restoration professionals here in Vermont ready 24/7/365 to help you.

Flooding

4/25/2019 (Permalink)

Flooding in Vermont can come from all types of sources. Broken pipes, sprinkler systems, flash floods and more. Floods are the most common, widespread disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even out in the desert -there is always potential for flood damage. Just because you haven't experienced a flood in the past, does not mean you never will. 20% of flood insurance claims come from low-risk or no-risk areas. On average, floods cost $3.5 billion in annual losses in the United States.

Floods can be caused by all kinds of storms and disasters. Flooding can cause more damage in the US every year than any other type of disaster. 

 Number one rule....Stay away from flood waters. If the water is up above your ankles, "turn around, don't drown." 

If you approach a flooded road while driving, turn around and go the other way. If you get caught on a flooded road and water is rising quickly around you, get out of the car and go the higher ground as fast as you can.

If your home or business is affected by flooding call SERVPRO of Burlington/ Middlebury 24 hours a day @ (802) 497-1101.

After The Storm

4/25/2019 (Permalink)

Any type of natural disasters can be scary, especially if they affect your home, business or your loved ones. Although it’s scary to think about, there are a wide variety of different catastrophes that could strike your home, including floods, hurricanes, tornadoes, fires, and more.  If one of these unfortunate events does happen, you don’t want to find yourself unprepared! Discover the most important steps to take following a major disaster so you and your family are able to recover quickly and safely.  

1.     Check The Damage

As soon as the calamity has died down, check yourself and any family members to make sure no one is hurt. If you have any nearby neighbors, see if they are in need of any help. Turn off the gas and electricity in your home if it safe to do so, and avoid entering your home for a while, as there could be damage to your floors or ceilings that could cause them to collapse.

2.     Finding Food and Shelter

Food and water are vital for keeping your strength up, so start your search for necessities as soon as you can. If your home no longer has running water, you can obtain it through emergency sources, such as rainwater, your hot water tank, your toilet reservoir, or ice cube trays. If you have food that needs to be cooked, you can cook it over a fire in your chimney or use a grill outside. Shelters are usually assembled by the Red Cross in emergency situations for those whose homes are too damaged to stay in; look for one of these if you feel your home is dangerous. Local churches and community services, are also good resources for any needs you might have in these dire situations.

3.     Be Cautious

Disasters always leave a trail of destruction behind; be wary of contaminated floodwaters, fallen power lines, or any criminals taking advantage of all the chaos. Don’t turn the gas back on in your home, as there could be a leak, and make sure your house is ventilated if you’re cooking over your fireplace.

4.     Recovering Important Information

One of the last steps of disaster rehabilitation and recovery is to salvage as many of the important documents from the wreckage, such as your insurance policies, birth certificates, driver’s license, deeds, wills, financial statements, and any other precious information. Although these procedures might be difficult, it will help you and your family recover from this crisis as quickly as possible.

Call SERVPRO of Burlington/ Middlebury with all Your Disaster Rehabilitation Needs!

If a disaster has affected your home, call SERVPRO of Burlington/ Middlebury for all your cleanup needs! Our disaster restoration services are available 24/7, 365 days per year; they include water and flood damage cleanup, mold remediation, odor control, reconstruction services, trauma cleanup, and fire and smoke damage cleanup. Don’t wait another moment if your home has been devastated; call us today at 802-497-1101.

Taking your time counts!

1/14/2019 (Permalink)

Containment for mold is crucial to prevent the spread of spores throughout the home.

The SERVPRO of Burlington/ Middlebury knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When excess moisture from water damage, water intrusion, floods, pipe breaks, standing water, ground water or overflows are left unattended to, the wet air creates an environment for rapid mold growth; a problem that will certainly require professional attention. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

  • Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
  • What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO Burlington/ Middlebury move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business in Vermont, and are in need of mold remediation, contact SERVPRO of Burlington/ Middlebury by calling (802)497-1101. Our caring staff can make the difference in a bad experience to help you get back where you need to be quickly.  Visit SERVPROBTV.com to learn more about the many ways they tackle other cleanup and restoration projects when disasters strike. 

Because we care

1/14/2019 (Permalink)

Mold like this is pretty common in Vermont.

Did you know that there are multiple, hundreds of thousands of mold spores floating around outdoors? Knowing the dangers of mold, it is quite frightening thinking about it, but what is more of a concern would be finding mold inside your own home. Mold is known to belong to the kingdom of fungi. It can appear to be plant like but cannot create its own food. It absorbs its nutrients from other organic substances. Mold can simply generate with water and something living – or even once living, like wood. Invitations of mold to your own home would consist of poor ventilation, moisture and water damages in which were not addressed immediately. In any areas of your home that moisture issues happen to occur, you want to be sure that you have a source of ventilation within that area. The consistent moisture and humidity will eventually cause mold. This is another reason to report any serious water damages right away. You may be able to clean the visible mess but sometimes the affected areas cannot be seen. SERVPRO Burlington/ Middlebury is here for you 365 day 24/7. If you have any questions or concerns due to recent water loss or any visible mold, do not hesitate to call us at 802-497-1101. Our team will always be there, ready to help.

Because we have the knowledge!

1/14/2019 (Permalink)

Our company has the know how to find mold...Even when its hiding!

Mold lives and grows everywhere. It’s something we encounter every day without even being aware of it.

So, what makes mold a problem?

When there is moisture inside your home (usually caused by a leak) or commercial property, mold can grow quite quickly even if you don’t see visible signs of it. It’s so important to hire an experienced mold remediation specialist like SERVPRO at the first signs of mold presence to get rid of the problem right away before it spreads. Once mold begins to spread, it can affect every area of your home or business and can cause health risks to you, your family, your pets and your staff.

SERVPRO® of Burlington/ Middlebury specializes in water mitigation and mold remediation. It’s the cornerstone of our company. We know how to thoroughly and effectively remediate your mold to acceptable levels (it's impossible to get rid of mold completely because it exists everywhere and can come in whenever you open the door or window).

Dos and Don’ts

DO – Get a mold assessment from an industrial hygienist. Mold assessors are not the same thing as mold remediators. SERVPRO® of Burlington/ Middlebury  specializes in mold remediation. A mold assessor is someone who tests for mold by taking air samples, swabs, photos, etc. and provides us with the protocol for remediation. Even if you see visible signs of mold growth, a mold assessment tests for mold that you can’t see and can tell you what kind of mold is present and in what quantities. Not every mold spore is the same.  Some are more dangerous than others. There may be mold in the air, in your air vents, in clothing, etc. A mold assessor will tell us at SERVPRO® of Burlington/ Middlebury, how far that mold reaches inside of your property, so we can accurately reduce all the mold and prevent it from coming back.

DON’T – Spray bleach on it and walk away. We have heard so many stories over the years of people spraying all sorts of things from bleach to disinfectant spray, etc. to try to get rid of the mold themselves. Mold has roots like a tree. Killing surface mold does not kill the mold inside your wall. Sure! It lightens up and you can smell that bleachy smell and think that you’ve gotten it. But let a few weeks pass and you’re right back at square one. Our SERVPRO® of Burlington/ Middlebury team of experts have been trained in the proper procedures of how to effectively reduce all the mold and keep it from returning. Call us. That’s what we’re here for.

DO – Have someone house sit for you while you’re away. Even if you don’t have pets, the winter season here in Vermont is notorious for wreaking havoc on your homes and businesses even if there isn’t obvious damage. It doesn’t hurt to have someone check in on your home from time to time. There’s nothing worse than to be a seasonal resident coming home for the holidays only to find black spots on everything in your home! Staying on top of things is the best way to keep mold away from your home and your belongings.

DON’T – Call a fly-by-night mold remediation company. SERVPRO® of Burlington/ Middlebury has been in the mold remediation business for over 50 years. Our reputation for being one of the best mold remediation businesses in Vermont has given us a name you can count on when you need us.

Professional help with Industry Certifications!

1/14/2019 (Permalink)

Containment is just one of the many things that we're trained rigorously for!

Mold reproduces by devouring organic materials used to construct your home. They prefer dark, damp, humid areas and create small, lightweight seeds, called spores. These seeds travel through the air, gaining access to portions of your Portsmouth home through open airways, or by catching a ride on your shoes or even a household pet.  

Mold spores can usually survive for a very long time, even before settling on an acceptable surface. However, after finding an adequate site, molds rapidly develop into large contaminated areas within 24 to 48-hours, continually spreading throughout your Vermont home, causing mold damage as the growth process continues.   

The Environmental Protection Agency (EPA) suggests that any homeowner experiencing mold growth should seek professional help removing any standing water or wet materials found on your property, as they serve as breeding grounds for many microorganisms including viruses, bacteria, and mold. Whether you experience a freshwater flood, sewage back-up, roof leaks, or plumbing issues, mold and mildew can develop soon after. 

An IICRC certified mold remediation specialist, like those offered at the SERVPRO of Burlington/ Middlebury, can provide you with the professional services you need to remedy the problem and even give you tips that help prevent mold growth in the future. It takes a keen eye and advanced equipment to combat mold found in your home or business, especially in larger areas where there may also be hidden dangers that exist. SERVPRO of Burlington/ Middlebury's mold remediation specialists use premeir industry standards and methods to remove contaminated materials, following strict guidelines to contain the affected area, preventing further spread and limiting exposure to clean sections of your home. We pay close attention to furniture, upholstery items, bedding, and toys, using advanced cleaning and disinfection techniques to restore contents if at all possible. 
 
SERVPRO technicians may inspect every section of your home to determine how far the contamination has spread, eliminating potential problems one at a time before installing new materials that make your home look like new again.

Call SERVPRO of Burlington/ Middlebury today for a full-service solution and remember, we are always here to help. Dial (802) 497-1101 for fast, efficient services.

We love you New England!

We are the industry leading professionals

1/14/2019 (Permalink)

Making sure your home is not compromised during a mold mitigation!

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and a basement with water damage caused by a broken pipe can all lead to the growth of mildew and mold. These issues are obviously much more pressing here in New England. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or a business need immediate mold remediation. Your local SERVPRO of Burlington/ Middlebury is always ready to help!

Mildew vs Mold

Mildew and mold are both fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause health effects and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Burlington/ Middlebury immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our IICRC certified technicians for a comprehensive mold remediation plan. Call (802) 497-1101.

Because we're ready to help you!

1/14/2019 (Permalink)

Sometimes, Mold growth can be very interesting!

Microscopic mold spores exist just about everywhere, both outdoors and inside. Sports causes it to be impossible to remove all mold. Some restoration businesses advertise they specialize in “mold removal” and even promise to their customers that they will remove all mold, which leads to disappointment and non-realistic expectations. SERVPRO of Burlington/Middlebury has certified technicians that explain how your mold mitigation process needs to be handled as each is different depending on the situation, type of mold, and where it’s located. Our techs make sure our customers know what to expect before, during, and after the process. Mold isn’t always visible with the eye and can produce allergens and irritants that you’re not aware of. If you suspect mold you should call us to inspect your home or business. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float around in the air and can enter your home through open windows and doors, or vents for A/C and heat. It’s possible the spores can even hitch a ride on your pets or your clothing.
  • Mold spores can quickly grow into colonies when exposed to water as they feed off moisture.
  • May produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold will keep returning.
  • Bleaches and other cleaners that advertise to kill or clean off mold only remove mold from the surface temporarily and does not kill the spores which is why the mold will keep growing back.
  • Mold often produces a strong and must odor.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

When you have concerns in your home, call the experts at SERVPRO of Burlington/ Middlebury to help you get backon your feet! Call 802-497-1101

Green Clean!

10/22/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury is going "GREEN"!

Everyone knows that SERVPRO is Green. Our franchise has green emergency service vehicles, our employees are dressed in green, and all our restoration equipment is green. SERVPRO of Burlington/ Middlebury is taking it one step further in 2018. Our teams will have access to  “green” environmentally friendly chemicals!

SERVPRO of Burlington/ Middlebury will now have the option to use Carpet & Upholstery Green Clean (chemical #251) on all commercial and residential properties. This product is pH Neutral, biodegradable, and contains zero phosphates, solvents, dyes, or fragrances.

SERVPRO will also be using All Surface Green Clean (product #250). This product is pH neutral, contains no dyes or fragrances, and is non-toxic / phosphate free. All Surface Green Clean is volatile organic compound compliant and rapidly biodegradable.

The last new product we would like to introduce you to is the Window Green Clean (Product #249). This glass cleaner is environmentally friendly, volatile organic compound compliant, rapidly biodegradable, and is premixed with soft water to eliminate spotting and streaking.

For more information about “green” products, visit our website @ SERVPRObtv.com or visit http://www.epa.gov/dfe/

Don't forget, our advice and opinions are always free! Call our office at 802-497-1101 to see how SERVPRO of Burlington/ Middlebury can help you today.

Vermont's Premier Mold Restoration Team!

10/22/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury knows that mold remediation is best left to the experts. Most of us will see evidence of the nasty fungus appearing in the form of black spots on shower curtains or orange film that circles the drains in our homes. In such cases, a simple cleaning goes a long way toward removing mold.

When moisture creates an environment for rapid mold growth, the problem may require more than a quick bleach cleanup. Since mold can make you sick, especially if you have asthma or allergies, using an emergency cleaning service is the smartest way to go.

  • Where Is Mold? The truth is, mold exists everywhere and complete removal is impossible. Microscopic mold spores float on air, and may even travel indoors on your clothing or pets. When mold accumulates, however, you’ll often notice it even if there’s no visible trace. A potent musty, odor is a good indicator of a mold infestation.
  • What Does Mold Remediation Entail? Mold remediation often involves addressing sources of moisture that fuel its growth. The cleanup experts at SERVPRO Burlington/ Middlebury move quickly to isolate the affected area using advanced techniques and equipment. From there, mold removal, air filtration and the next best steps can begin.

If you’ve run into a problem with mold in your home or business in Vermont, and are in need of mold remediation, contact SERVPRO of Burlington/ Middlebury by calling (802)497-1101. Visit SERVPROBTV.com to learn more about the many ways they tackle other cleanup and restoration projects when disasters strike. 

We Do Commercial Too!

10/22/2018 (Permalink)

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. In an untimely water damage, leaving water needing to be mitigated and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been slightly unsettled with the situation and was not sure on how to handle it. Here at The SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, The SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call @ 802-497-1101 or visit our website @ SERVPROBTV.com.

Mold Diversity!

10/22/2018 (Permalink)

Did you know that there are multiple, hundreds of thousands of mold spores floating around outdoors? Knowing the dangers of mold, it is quite frightening thinking about it, but what is more of a concern would be finding mold inside your own home. Mold is known to belong to the kingdom of fungi. It can appear to be plant like but cannot create its own food. It absorbs its nutrients from other organic substances. Mold can simply generate with water and something living – or even once living, like wood. Invitations of mold to your own home would consist of poor ventilation, moisture and water damages in which were not addressed immediately. In any areas of your home that moisture issues happen to occur, you want to be sure that you have a source of ventilation within that area. The consistent moisture and humidity will eventually cause mold. This is another reason to report any serious water damages right away. You may be able to clean the visible mess but sometimes the affected areas cannot be seen. SERVPRO Burlington/ Middlebury is here for you 365 day 24/7. If you have any questions or concerns due to recent water loss or any visible mold, do not hesitate to call us at 802-497-1101. Our team will always be there, ready to help.

SERVPRO + Construction

10/19/2018 (Permalink)

The SERVPRO of Burlington/ Middlebury works with a number of commercial businesses in the area to assist with what we call post construction clean-ups.  Whenever a commercial business experiences some kind of water damage that requires demo, additions or remodeling you will come across construction dust throughout the area.  Contractors will cut flooring, trim work and will have to sand drywall in the area they are working.  As a result, there is a fine powder that will be on all horizontal surfaces.  When the construction portion is complete and all repairs or remodeling are done, the commercial business will contact us to schedule a crew to come out and clean the space before returning it to their tenant or customer.  We come in and do a thorough cleaning of the area, cleaning walls, baseboards, window sills and flooring.

If you have a commercial property and need the SERVPRO of Burlington/ Middlebury, we're only a phone call away @ 802-497-1101!

Commercial Biohazard Work

10/19/2018 (Permalink)

At the SERVPRO Burlington/ Middlebury, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any bio-hazardous material or spills, should not be handled lightly. At the SERVPRO Burlington/ Middlebury, we care about our local Burlington community, as well as all of those that live in Vermont. If you have any questions, or would like to contact one of our professionals, please call 802-497-1101 or visit our website @ SERVPRObtv.com

Mold 101

9/5/2018 (Permalink)

Hardwood in Milton

Mold lives and grows everywhere. It’s something we encounter every day without even being aware of it.

So, what makes mold a problem?

When there is moisture inside your home (usually caused by a leak) or commercial property, mold can grow quite quickly even if you don’t see visible signs of it. It’s so important to hire an experienced mold remediation specialist like SERVPRO at the first signs of mold presence to get rid of the problem right away before it spreads. Once mold begins to spread, it can affect every area of your home or business and can cause health risks to you, your family, your pets and your staff.

SERVPRO® of Burlington/ Middlebury specializes in water mitigation and mold remediation. It’s the cornerstone of our company. We know how to thoroughly and effectively remediate your mold to acceptable levels (it's impossible to get rid of mold completely because it exists everywhere and can come in whenever you open the door or window).

Dos and Don’ts

DO – Get a mold assessment from an industrial hygienist. Mold assessors are not the same thing as mold remediators. SERVPRO® of Burlington/ Middlebury  specializes in mold remediation. A mold assessor is someone who tests for mold by taking air samples, swabs, photos, etc. and provides us with the protocol for remediation. Even if you see visible signs of mold growth, a mold assessment tests for mold that you can’t see and can tell you what kind of mold is present and in what quantities. Not every mold spore is the same.  Some are more dangerous than others. There may be mold in the air, in your air vents, in clothing, etc. A mold assessor will tell us at SERVPRO® of Burlington/ Middlebury, how far that mold reaches inside of your property, so we can accurately reduce all the mold and prevent it from coming back.

DON’T – Spray bleach on it and walk away. We have heard so many stories over the years of people spraying all sorts of things from bleach to disinfectant spray, etc. to try to get rid of the mold themselves. Mold has roots like a tree. Killing surface mold does not kill the mold inside your wall. Sure! It lightens up and you can smell that bleachy smell and think that you’ve gotten it. But let a few weeks pass and you’re right back at square one. Our SERVPRO® of Burlington/ Middlebury team of experts have been trained in the proper procedures of how to effectively reduce all the mold and keep it from returning. Call us. That’s what we’re here for.

DO – Have someone house sit for you while you’re away. Even if you don’t have pets, the winter season here in Vermont is notorious for wreaking havoc on your homes and businesses even if there isn’t obvious damage. It doesn’t hurt to have someone check in on your home from time to time. There’s nothing worse than to be a seasonal resident coming home for the holidays only to find black spots on everything in your home! Staying on top of things is the best way to keep mold away from your home and your belongings.

DON’T – Call a fly-by-night mold remediation company. SERVPRO® of Burlington/ Middlebury has been in the mold remediation business for over 50 years. Our reputation for being one of the best mold remediation businesses in Vermont has given us a name you can count on when you need us.

Heater reminders as we head into winter

9/5/2018 (Permalink)

Working in a charred attic

Recently, The SERVPRO of Burlington/ Middlebury was called to a fire that took place in a local Vermonters apartment after she had tried to dry some of her clothing on top of her space heater. The mess that resulted was in need of some major attention.

Space heaters that require fuel should be handled and used with extreme caution. While fuel powered space heaters are more efficient at heating a large space, there are certain things you must do to protect yourself from a potential fire. 

Never (ever) leave space heaters running without supervision. It's understandable that you don't want to come home to a cold house, but leaving a space heater running with no one around is extremely dangerous.Space heaters may overheat which could ignite the fuel and cause a fire.

Here are some helpful tips to keep your home safe:

1: Always make sure the space heater is turned off before refueling

2: Remove the space heater from the residence before refueling. Never refuel inside the house!

3: Allow the space heater adequate time to cool down. Refueling a space heater while it is still hot can cause an explosion. If you spill gas onto one of the hot parts of the space heater, it could easily ignite.

4: Make sure to check if the space heater you are using is approved for indoor use. Most fuel powered space heaters are designed for outdoor use only!

5: Always be sure to double check that your home fire extinguishers are charged and that the expiration date has not passed.

6: Do not place space heaters on carpets or other flammable fabrics. Make sure the space heater is not in a confined space where it may overheat

7: Electric space heaters should never be plugged in if the room is damp. Humid air can caused the space heater to short, leading to an electrical fire.

8: Always make sure that electric space heaters are plugged into an outlet. Extension cords increase the risk of shorting.

9: Before purchasing any space heater, make sure that the space heater has passed safety tests in the United States. The easiest way to tell is to check for an Underwriters Laboratory Label (UL).

Remember, if something seems amiss with your heaters Vermont, call a professional. Better safe than sorry!

Water Damage is Serious

5/30/2018 (Permalink)

Nobody ever thinks it can happen to them, but it can. Water intrusion may be more severe in commercial buildings than in a residential setting and the effects more extensive. Many commercial structures have a larger volume water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of toxic mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

Typical issues from water intrusion in the commercial environment include:

  • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
  • Ruptures of water supply lines typically release clean (white) water.  Sewage backups or leaks in drain pipes release toxic (black) water that may be a biohazard and require evacuation of the premises.
  • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
  • Moisture intrusion through the building envelope is typically more subtle. Vermont's humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, attics and service areas, spawning hidden mold growth that persists unseen.

For professional remediation of water intrusion in commercial buildings and to prevent secondary damages such as mold growth, contact SERVPRO of Burlington/Middlebury @ 802-497-1101.

SERVPRO Handles Fire!

5/30/2018 (Permalink)

On the scene

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Burlington/ Middlebury provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Burlington/ Middlebury is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at 802-497-1101

Commercial Disaster Service

4/9/2018 (Permalink)

The culprit

When owning a commercial property, you want to be able to maintain a professional look. With any source of damage, it can ruin the appearance that appeals to your associates and customers. With the water needing to be mitigated, and the amount of time it usually takes to fully restore the property, it can cause a loss to the business and start to effect revenue if it isn’t handled properly. There had been a recent water loss at a commercial building caused by a failing sprinkler system. The caller had been uneasy with the situation and was not sure on how to handle it. Here at SERVPRO of Burlington/ Middlebury, we make sure to take great care of our customers. We assured them that we were here to help and take the matter into our own hands. Being a commercial building, many of the tenants were worried about cancelling appointments and losing clients. With that in mind, our experienced technicians mitigated all the water off the property without disrupting day to day business. No job is too big or too small. With any emergency situation, SERVPRO of Burlington/ Middlebury will be ready 24/7, 365. Our friendly team will be here, ready to assist you when needed. Give us a call at (802) 497-1101.

Always think: Safety First!

4/9/2018 (Permalink)

Help is here!

After a flood in your commercial building there are several things to consider.

First, consult with a qualified water damage remediation expert from SERVPRO of Burlington/ Middlebury before re-entering a flood-damaged building to make sure other, more lethal threats such as live electricity and potential structural collapse have been mitigated.

While damage to a building after a flood is a given, flood contamination risks often come as a surprise to occupants of a building affected by water inundation. There’s more to worry about than just wet carpets, so keep flood contamination risks in mind when contemplating the clean-up of a flooded building.

Sewage Contamination

Work under the assumption that any water you contact may be raw sewage or tainted by raw sewage. The SERVPRO of Burlington/ Middlebury always recommends:

  • Wear protective clothing including, boots, gloves, eye protection and some sort of approved face mask to protect against respiratory illness.
  • Wash your hands frequently while you’re in the home. Don’t eat or drink without thorough washing first.
  • Don’t eat any food contacted by water during the flood. If you need water, use bottled water until the safety of the local drinking water has been verified.
  • Clean and bandage any minor cuts or scrapes immediately before continuing any clean-up work.

Chemical Contamination

Industrial chemicals that overflow during a flood, pesticides picked up by flood waters and gasoline and oil are all common contaminants that pose a threat after flood waters recede. Local toxic waste disposal sites inundated by a flood may also release dangerous substances into the water.

  • Wear protective clothing, gloves, boots, eyewear and respiratory protection.
  • Be alert to any symptoms of exposure to toxic chemicals, including headaches, dizziness, nausea, and skin rashes. Discontinue clean-up work and seek medical help immediately.

Remember, help is just a phone call away. Give your local SERVPRO of Burlington/ Middlebury a call @ (802)-497-1101 24 hours a day. 

SERVPRO + IICRC

4/9/2018 (Permalink)

Charred remains

If a house sustains fire damage, proper cleanup is crucial as the ash, soot and water will wreak havoc on what remains.  It’s bad enough there was a fire, but the water and chemicals used to extinguish it can cause secondary damage.  The remnants will continue to do damage long after the flames are extinguished.

The average person will attempt conventional cleaning methods like renting a steam cleaner and using common cleaning agents available at the store.  Unfortunately, this will barely make an impact on the problem and could cause bigger issues.  Chemical agents could react with the residue and cause permanent damage, and in some cases, they may cause toxic fumes.  Fire damage cleanup is one of the most difficult jobs out there, and it should be left to a professional for the best results.

When selecting a firm that does the restoration, consider what type of training they have. Do they have health and safety certifications? Are they experienced in a wide range of repair? Do they have proof of proper insurance and licenses?  The company that has the Institute of Inspection, Cleaning and Restoration Certification (IICRC) fire and smoke restoration Certified Firm meets all of these expectations and conditions. An IICRC-certified firm understands the need for a quick response.  Immediate action is necessary because the longer the delay, the harder and more costly the job will be as reactions within the damaged material can continue to occur. The fire may be gone, but the ash, soot and smoke odors that remain can continue to do harm. At the SERVPRO of Burlington/ Middlebury we use our knowledge of fire restoration to accurately test the damage and apply the proper repair techniques to bring the items back to preloss condition when possible.

Also, when hiring an IICRC certified firm like the SERVPRO of Burlington/ Middlebury,  you can be sure that they are up to date with the latest technologies and techniques. In order for these firms to keep their certification, they are required to take continuing education programs.  So when confronted with fire damage cleanup, choose the SERVPRO of Burlington/ Middlebury, an IICRC-certified professional.

Fire Professionals

4/9/2018 (Permalink)

Soot

Fire and smoke damage to your home or business can be a huge and unexpected bump in the road.  SERVPRO has over 40 years of experience in the fire and smoke restoration business.  At SERVPRO of Burlington/ Middlebury, our disaster restoration experts will be there to help you clean up and restore your home or business to its preloss condition.  Our IICRC certified team offers customers professional restoration expertise while providing the highest level of integrity, quality and service, including the following:

  • Work directly with your insurance company and assist you in the claims process
  • Deal directly with professional dry cleaners to get your clothing back to you quickly
  • Smoke and odor removal, sanitation and air purification
  • Structural cleaning with environmentally friendly methods
  • Cleaning and storage of personal belongings
  • Climate controlled storage
  • Complete Demolition
  • Thermal Fogging and Ozoning on site or in our cleaning facility

Fire spreads a variety of chemicals and soot, depending on the source of the fire.  This creates challenges in cleaning and decontamination, which can be hindered if not done properly.  In addition, smoke can be caustic in nature resulting in the necessity for prompt removal to minimize damage to fabrics, ferrous metals, electronic devices, chrome and painted surfaces.  Our Disaster Restoration Experts are ready to respond 24 hours a day to start the cleaning and restoration process to help minimize the damage.

Our project managers will support you throughout the entire restoration process, informing you every step of the way.  Property damage by fire, smoke and especially water must be treated promptly and efficiently to ensure the best results and prevent further damage.  We are available 24 hours a day,365 days a year including holidays for any emergency. At SERVPRO of Burlington/ Middlebury, our IICRC certified team will make sure your loss situation is handled correctly and professionally to minimize discomfort, inconvenience and unnecessary additional costs. We specialize in insurance claims and we'll even bill the insurance company directly so you have one less thing to worry about.

We know a home or business disaster such as a fire is a traumatic event.  No one expects a fire to happen to them, and therefore they frequently are unprepared for what they must do to help return their lives back to normal. Callus 24 hours a day @ (802)497-1101. Our goal is to help you regain control to make your damage "Like it never even happened."

What to do with mold in your home

4/9/2018 (Permalink)

<3

Mold reproduces by devouring organic materials used to construct your home. They prefer dark, damp, humid areas and create small, lightweight seeds, called spores. These seeds travel through the air, gaining access to portions of your Portsmouth home through open airways, or by catching a ride on your shoes or even a household pet.  

Mold spores can usually survive for a very long time, even before settling on an acceptable surface. However, after finding an adequate site, molds rapidly develop into large contaminated areas within 24 to 48-hours, continually spreading throughout your Vermont home, causing mold damage as the growth process continues.   

The Environmental Protection Agency (EPA) suggests that any homeowner experiencing mold growth should seek professional help removing any standing water or wet materials found on your property, as they serve as breeding grounds for many microorganisms including viruses, bacteria, and mold. Whether you experience a freshwater flood, sewage back-up, roof leaks, or plumbing issues, mold and mildew can develop soon after. 

An IICRC certified mold remediation specialist, like those offered at the SERVPRO of Burlington/ Middlebury, can provide you with the professional services you need to remedy the problem and even give you tips that help prevent mold growth in the future. It takes a keen eye and advanced equipment to combat mold found in your home or business, especially in larger areas where there may also be hidden dangers that exist. SERVPRO of Burlington/ Middlebury's mold remediation specialists use premeir industry standards and methods to remove contaminated materials, following strict guidelines to contain the affected area, preventing further spread and limiting exposure to clean sections of your home. We pay close attention to furniture, upholstery items, bedding, and toys, using advanced cleaning and disinfection techniques to restore contents if at all possible. 
 
SERVPRO technicians may inspect every section of your home to determine how far the contamination has spread, eliminating potential problems one at a time before installing new materials that make your home look like new again.

Call SERVPRO of Burlington/ Middlebury today for a full-service solution and remember, we are always here to help. Dial (802) 497-1101 for fast, efficient services.

We love you New England!

Mildew VS. Mold

4/9/2018 (Permalink)

Post mold removal

While there are many differences between the two fungi, mold and mildew both develop and thrive in moist conditions. A leaking roof, a window that doesn’t seal properly, and a basement with water damage caused by a broken pipe can all lead to the growth of mildew and mold. These issues are obviously much more pressing here in New England. In order to reduce the risk of health effects and damage to building materials, mildew and mold in the home or a business need immediate mold remediation. Your local SERVPRO of Burlington/ Middlebury is always ready to help!

Mildew vs Mold

Mildew and mold are both fungi. Fungi can live in many different types of habitats such as in soil, on vegetation, and on surfaces exposed to moist conditions like a wall or ceiling after flood damage. Fungi reproduce by spores and quickly can spread.

What is mildew? Mildew is mold in its early stage and often the term is used interchangeably with the word mold. That whitish-gray, powdery substance sometimes seen on the leaves of a plant is mildew. Mildew is a surface fungi that grows on organic material like plants and food as well as wood or fibrous items like:

  • Drywall
  • Insulation
  • Cardboard/paperboard
  • Wallpaper
  • Fabric

How is it different from Mold? Mold ranges in color from green to gray, brownish and black. It may appear fuzzy, flat or even slimy. Green slimy mold may develop in the damp, shady areas of decks and even vinyl siding, while indoors, mold can develop on grout, tile and other surfaces found in and around bathrooms and other areas with high humidity and inadequate ventilation.

Pro Tip: Slimy mold on decks, fences and siding often can be removed using a pressure washer. Always wear proper safety protection when dealing with mold and working with tools.

Dangers of Mildew and Mold

In a battle between mildew vs mold, which presents more problems and danger? It depends on several factors.

The powdery mildew often found on the leaves of a houseplant, typically poses little danger to you, but it can harm the plant. However, anyone that suffers from mold allergies should avoid touching that mildew. If contact occurs, wash hands thoroughly and never touch your face/eyes/nose after coming in contact with mildew.

The Need for Mold Remediation

Mold and mildew, if ignored, can cause health effects and physical damage to a home or business. Mold found anywhere in a building, such as behind drywall, on insulation, around windows and along basement walls has developed because there is a moisture problem. To avoid further damage, it’s essential to locate and correct the source of the moisture and then remove all traces of mold.

Any home or business that’s suffered any type of water damage (from firefighting efforts, roof leak, burst pipe or flood) needs professional assessment quickly. Contact SERVPRO of Burlington/ Middlebury immediately after any water disaster; mold can begin developing within 24 to 48 hours. Trust our IICRC certified technicians for a comprehensive mold remediation plan. Call (802) 497-1101.

When storms rip our lives apart

4/9/2018 (Permalink)

A wet basement after a storm has rolled through

When a major storm passes close to the house, the home may suffer water damage that is difficult to repair.

There are many things a family can do to begin repairing any destruction, but an IICRC certified company like the SERVPRO of Burlington/ Middlebury will likely be needed to get rid of any serious health or structural threats. Contaminated storm surges or floods can carry pathogens and become a breeding ground for mold. If allowed to fester, these mold spores can spread throughout the building and become even more difficult to remove. In many cases,  governmental agencies could condemn the structure if the microbial threat is too great.

The main reason a home is sensitive to water damage is because moisture is difficult to detect once the floods recede. Standing liquids can encourage microbial growth within 24 hours and can saturate all kinds of textiles and seep through drywall. Moisture may collect behind the walls, where mold and bacteria may multiply out of sight.

Professional restoration services can quickly identify what items in the home are compromised by water damage. Normally, anything that is porous may need to be discarded if it has come in contact with contaminated fluids. These items, like mattresses, box springs, pillows and particle board, trap more moisture than other materials and foster the growth of microbes.

A family can prepare for professional cleaning by getting rid of these items before the technicians arrive, but be sure to properly record and itemize the items for insurance purposes prior to disposing. Once professionals arrive at the building, they will be able to track down any pockets of excess moisture and remove them. 

The SERVPRO of Burlington/ Middlebury is always ready to help Vermont families affected by devastating storms. We know when you need us, nothing else comes beforehand, and that's why we're always ready, 24 hours a day @ (802)497-1101

It’s important for a family to hire professionals to help with the damage from a storm that are certified through a reputable organization like the IICRC. Technicians trained in this area know how to find compromised areas and do what it takes to restore them.

Storms in Vermont

4/9/2018 (Permalink)

Sometimes we have to be lumberjacks

It seems like this year, rain isn’t the only thing leaving its mark on our homes. Storms are still whipping through our towns and communities causing power outages and home damage. According to the National Storm Damage Center (NSDC), damage caused by trees during severe weather account for over $1 billion in property damage. Broken limbs or trees can cause mass amounts of damage to your property if they make contact. Such damage can be done to roofing, siding, windows and even structure to the home, causing lots of expensive repairs. Unfortunately there is no way to stop the unpredictable weather, but there are ways to prevent damage from happening to your home.

Start by assessing trees close to your home. Any loose hanging or broken limbs should be addressed to prevent possible damage to your home or vehicles. Saving trees is important for the environment, but keeping your home and family safe is even more important. However, if a damaged tree is within reach of causing damage, it’s better to be safe than sorry.

If the limbs of a tree do happen to cause damage to your home, getting the exposed parts of your home covered and repaired should become a priority as the longer a home is exposed to the elements, the more likely it is to suffer secondary damages. That's where the SERVPRO of Burlington/ Middlebury comes in. We're always ready to come and help 24 hours a day @ (802)497-1101.

Faster remediation means less damage

4/9/2018 (Permalink)

SERVPRO on the Scene!

IT DOESN’T TAKE A LOT OF WATER TO CAUSE PROBLEMS!

It doesn’t take a lot of water to cause tremendous damage. Just an inch or two can destroy carpets and dry wall, warp wood floors, damage building components.

Water damage can be caused by many things:

  • Sump pumps
  • Water heater failures
  • Broken pipes
  • Washing machine
  • Dishwasher leaks
  • Ice maker problems
  • Flooding due to heavy rain
  • Ground water seeping into the basement
  • Natural disasters

Even after the water seems to disappear, excess moisture can hide in your floor coverings, foundation, wood structures and walls—causing major damage to your property and creating the perfect environment for mold and other fungi growth.

That's Where the SERVPRO of Burlington/ Middlebury comes in. If you catch it in time, you can ward off a lot of the damage and save money and headaches down the road. It’s important that water is quickly removed and the property dried, ventilated and disinfected to inhibit the growth of bacteria, fungi, mildew and other microorganisms that are harmful.

#SERVPROBTV#SERVPRO_802#HereToHelp

24 Hours, always on

4/6/2018 (Permalink)

SERVPRO Systems in action!

Vermont's 24 Hour Emergency Service

SERVPRO of Burlington/ Middlebury provides 24 hour fire and water damage restoration service in Vermont. 

SERVPRO of Burlington/ Middlebury is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and complicate the remediation process. 

We Answer the Phone Ready to Help

Call Today802-497-1101

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Burlington/ Middlebury has the specific water damage training from the IICRC and field experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions to help us prepare to help you:

*Your name and contact information

*Your insurance information (if applicable)

*The street address of the water-damaged home or business

*When did the flooding or water damage occur?

*What caused the water damage (if known)?

*What Materials are affected?

*How many rooms do we need to prepare for?

*What are the approximate sizes of those rooms?

*Is there electricity available (on-site)?

About SERVPRO of Burlington/ Middlebury

SERVPRO of Burlington/ Middlebury specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preventing Mold

4/2/2018 (Permalink)

An uninhabited home can make for some mold in some odd places.

Mold Damage

Mold thrives with moisture and cannot survive without it. Mold often develops in areas where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms without adequate ventilation and closets that share a wall with those bathrooms. Mold causes the break down of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.

How to Stop Mold

The key to eradicating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can stop mold growth and prevent its return. Quick extraction of water is the first step. Whether it’s seepage from foundation cracks, a leaky roof or a broken water line, the standing water needs to be removed quickly.

After any standing water is removed, the drying and dehumidification process can begin. Remember, it’s all about removing moisture, including excess moisture in the air. Dehumidifiers and fans can be a great help for this part of the mold prevention process.

Area rugs will need to be removed, cleaned and dried. Wall-to-wall carpeting may need professional cleaning to remove all traces of mold and its musty smell. Depending on the situation, furniture, draperies and other upholstered items also will need cleaning. Remove any cardboard boxes that have been contaminated with mold and only transfer their contents to totes after everything has been inspected and treated for mold growth.

In the bathroom: For mold issues in bathrooms, make sure the room has a working exhaust fan (which usually installed in the ceiling near the light fixture). Run the exhaust fan whenever anyone takes a shower or a bath to reduce as much humidity (moisture) from the air. Wipe down bath and shower tiles after use to keep moisture to a minimum and inhibit the growth of mold.

SERVPRO of Burlington/ Middlebury knows how to stop mold growth effectively and how to prevent mold from returning to your home. When you discover mold in your home, don’t hesitate. Contact the mold remediation peoAtple

SERVPRO of Burlington/ Middlebury has more than 45 years worth of experience under 1 roof in this industry and we have the expertise to deal with mold safely. You won’t have to worry about the mold spreading to other areas of your home or it affecting your family and pets during the remediation process.

 Call SERVPRO of Burlington/ Middlebury 24/7. Contact us at 802-497-1101 for all your microbial, water, fire, smoke damage or other cleaning needs.

Fire Damages

4/2/2018 (Permalink)

Fires can be gradual too!

Fire Damage

After a house fire, you are anxious to enter your home, but do not touch the carpets, draperies, upholstered furniture or clothing. They are likely covered with soot, which is oily, and it stains easily. Soot includes fine black particles, consisting mainly of carbon, as well as acids, chemicals, metals, soils and dust. Its removal should be handled by SERVPRO, professional fire remediation experts.

A common residential fire results in the burning of a variety of materials, wood, paper, plastics, foams, fabrics, wool, wood products and synthetic containing materials. Fire damage to Vermont residential and/ or commercial buildings will result in soot contamination. Exposure to soot may occur via the eyes, skin, inhalation and ingestion.

Airborne soot particulates are invisible to the human eye usually only .4 microns in size, thus after a fire you may unknowingly be affected. Soot particles can enter the bloodstream and cause a variety of health issues. Firefighters today are very well-trained in safety, plus they were protective gear, yet they experience a higher incidence of respiratory problems than the public.

After a fire and after its flames are extinguished, there still exists some safety risks. Soot is just one of the secondary fire residue risks, which cause damages. Not all soot residues are the same. There are different types of soot which are easier to clean than other types. SERVPRO professionals will clean any of four different types: dry smoke, wet smoke, protein smoke, and fuel oil smoke residues.

Industry issued safety equipment are essential in reducing possible exposure to dangerous soot conditions, including water related health problems from firefighting efforts. The fire restoration professionals at SERVPRO of Burlington/ Middlebury use IICRC professional tools and industry approved remediation methods. Our knowledge and expertise are at the heart of a thorough and safe fire restoration. Call us at (802) 497-1101 and let us help restore your property back to normal.

SERVPRO of Burlington/ Middlebury knows how to deal with fire losses effectively and how to remove noxious odors and prevent them from returning to your home. When you've suffered a fire in your home, don’t hesitate. Contact the Fire Remediation people At SERVPRO Burlington Middlebury. 

SERVPRO of Burlington/ Middlebury has more than 45 years worth of experience under 1 roof in this industry and we have the expertise to deal with fires safely. 

Call SERVPRO of Burlington/ Middlebury 24/7. Contact us at 802-497-1101 for all your fire, water, mold, smoke damage or other cleaning needs.

Always ready for Storm!

4/2/2018 (Permalink)

SERVPRO to the Rescue!

The weather in New England can be unpredictable. You never know when a severe thunderstorm, blizzard, or other natural disaster is going to blow through town.  When it does, storm damage can happen fast. Gusting winds knock down structures, hail can damage roofs, lightning strikes can fall trees, debris can fly into buildings and ongoing rain can flood offices. When something like this happens, you don’t have to face it alone. Choose locally owned SERVPRO of Burlington/ Middlebury for service you can trust.  For years SERVPRO of Burlington/ Middlebury has been serving Vermont communities providing fast, reliable and professional service.

Your Resource for 24/7 Emergency Support

SERVPRO of Burlington/ Middlebury is on call 24 hours a day, seven days a week. That means you can call us any time, day or night, when facing weather-related damage. What’s more, we will send an expert crew immediately to help. Our quick response to emergency situations not only gives you help right when you need it, but also it can result in lower storm damage repair costs and/or limited contents damage for your business or home.

How Our Expert Storm Damage Restorations Solutions Work

The production staff at Burlington/ Middlebury has the expertise and experience required to minimize potential damage and secure your property. Once you contact us about a specific natural disaster or weather damage restoration project, here is how our process works: 

  1. A SERVPRO Production Manager or Crew Chief is on site within 2 hours of your emergency call.
  2. Our team assesses the weather-related damages at your site.
  3. We create a plan for restoring your property to its preloss condition.
  4. We mobilize the specialized equipment required to mitigate secondary damage and loss.
  5. SERVPRO production team monitors the situation throughout the entire restoration process.

When you need work done at your property, SERVPRO of Burlington/ Middlebury stands ready to provide you fast and effective storm damage cleanup and relief.

Storms can happen in a flash

4/2/2018 (Permalink)

We've got this one!

SERVPRO of Burlington/ Middlebury specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre storm condition.

Faster Response Guaranteed!

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit New England, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 802-497-1101

Fact vs. Fiction

4/2/2018 (Permalink)

This was a close one!

According to the US Federal Emergency Management Acgency (FEMA), an average of 60 people every year are killed by lightning, and hundreds more are severely injured. Many times this injuries are due to misinformation.

Here are a few most common myths about lightning:

Myth: If it's not raining there is no danger from lightning.

Fact: Lightning can occur up to 10 miles outside of a rainstorm.

Myth: If you are inside, you are 100% safe from lightning.

Fact: A home or business is a safe place to seek shelter from a thunderstorm, as long as you avoid conduits of electricity, including phones with cords, electrical appliances, wires, TV cables, computers, plumbing, metal doors, and windows.

Myth: Lightning never strikes the same place twice.

Fact: Lightning often strikes the same place repeatedly. For example the Empire State Building gets hit at least 100 times per year.

Myth: A lightning victim is electrified. If you touch them, you'll be electrocuted

Fact: The human body does not store electricity

Call the SERVPRO of Burlington/ Middlebury if lightning damages your home in a storm. 24/7 help is just a phone call away @ 802-497-1101.

Why water must be handled quickly

4/2/2018 (Permalink)

Water can be very intrusive!

Why SERVPRO of Burlington/ Middlebury is a better choice:

Vermont water damage restoration is a term used to refer to the process of repairing and restoring a home after an event that resulted in water damage, such as a flood or fire. Numerous aspects of your home can be impacted by water damage, and it's critical that you act fast if you want to prevent further structural damage. Secondary Water Damage in Vermont can be extensive and severe and may even present a threat to the health of you and your family. In order to prevent this, it's recommended to hire a water damage remediation service so these professionals can get to work on restoring you home as soon as possible. 

Water Damage Remediation Dries Your Home

Following a flood or house fire, thoroughly drying out your home is the most critical part of Remediation process. This is so important because significant additional damage can occur as a result of secondary water damage. This can include the growth of mold and mildew and the development of spores, which can be a serious threat to your health. It can also cause wood to warp and rot, creating a safety hazard, and moist wood also encourages termites. The most effective way to protect against this is to ensure that your home is dried as thoroughly and quickly as possible. This can be done using dehumidifiers, water extraction and air movers. Air movers support evaporation through constant airflow, dehumidifiers pull moisture from the air and extraction can be used to get rid of puddles and excess water. 

Hire a Water Damage Remediation Professional

Getting your home dry is just one small element of the total water damage remediation process. Any event that results in water damage can destroy property, cause bacterial and parasitic contamination and often requires working with your homeowner's insurance company. By hiring a water damage remediation service, you will have several contractors working on various aspects of your home at once to help speed up the restoration process and get you back into your home sooner. If you neglect this essential step, mold, mildew and other hazardous substances can develop in the areas of your home that you never see, such as inside walls and ceilings, beneath carpet, behind baseboards and inside of crawlspaces. 

Be Sure Your Homeowner's Insurance Policy Covers Water Damage Remediation

In many cases, homeowner's insurance companies will pay for a flood or water intrusion or other repair work you have done on your house. However, this can depend strongly on where you live, which insurance carrier you purchased your policy from and the exact terms and conditions of your policy. To find out whether your insurance policy covers all or part of the cost of cleanup after water damage, you should contact your provider.

Water damage remediation is an extremely important step to take following a flood, house fire or other event that causes water damage to your home. Standing puddles of water can prove extremely hazardous and can promote the formation of mold, mildew and their spores as well as other substances that threaten the health of you and your family. It's imperative that you begin thoroughly drying your home immediately after water damage has occurred, and hiring a water damage remediation service to do it for you is the best choice you can make. To find out more about water damage remediation, please call your homeowner's insurance carrier.

Water Damage Restoration

Pipes leaking or storm damage doesn't wait for regular business hours and neither do we. We respond to your residential or commercial water removal and cleanup needs. Our fast response time and advanced drying methods help prevent secondary damage and mold. Common causes of water damage are:

  • Flooding caused by severe weather
  • Plumbing leaks
  • Sink, bathtub or toilet overflow
  • Sewage backup

When you are dealing with your Vermont water damage, immediate action is crucial. SERVPRO of Burlington/ Middlebury responds immediately and uses advanced equipment and techniques to remove water quickly. The drying process is closely monitored and documented to verify your property is dried properly and thoroughly. We are standing by 24/7 to help remedy any water damage emergency you might encounter. Call 802-497-1101 and we will be on our way.

Even SMALL Amounts of Water Can Cause BIG Problems!

3/27/2018 (Permalink)

Drying mats and a fan being used to remove moisture from the wood flooring after a water loss

It doesn’t take a lot of water to cause significant damage to your home. Just an inch or more can destroy carpets, floors, dry wall, and warp wood floors. Furniture and other contents can also be damaged if not removed and dried in a timely manner.

Common causes of water damage:

  • Water heater failures
  • Leaky roofs
  • Broken pipes
  • Washing machine over flow
  • Dishwasher leaks
  • Over flow of bathtub/sinks
  • Toilet/sewage backup
  • Ice maker leak
  • Ground water seeping into the basement (especially due to melting snow)
  • Heavy rain fall
  • Natural disasters
  • Sump pump failures

Here in Vermont, we find that a lot of homeowners like to try and take care of disasters themselves before calling for help. The problem with this is that after the mess is cleaned up and the water appears to be gone, moisture can seep into your floor coverings, carpet pads, foundation, sheet rock, wood structures and walls—causing more problems for your home. These areas create the perfect dark and wet environment for mold to grow which will call for expensive mitigation services later down the road.

If you catch the water within a timely manner (preferably within 24 hours), you can avoid some of the damage which ultimately means saving money and time in the future. It’s important that water is removed as soon as possible and properly dried by SERVPRO of Burlington/Middlebury’s certified technicians and our equipment. After drying, we ventilate and disinfect to prevent the growth of bacteria, mildew, fungi, and other microorganisms that can be harmful to you and your family.

If you are unsure what to do until SERVPRO of Burlington/Middlebury arrives visit our page: http://www.SERVPROburlingtonmiddlebury.com/water-damage-tips

Leave Smoke Damage to the Professionals

3/27/2018 (Permalink)

The aftermath of a basement fire

Once a fire is extinguished, you may think your home is safe to enter again. However, instead of diving into the cleanup on your own, it’s imperative you enlist the help of a professional. Putting out a fire isn’t the only thing a homeowner should call in backup for—consult a restoration company like SERVPRO of Burlington / Middlebury to remedy the resulting water and smoke damage.

When your house catches on fire, it’s not just the heat of the flames that damage your home and belongings. The water and chemicals firefighters use to put out fires—as well as the smoke and soot that followed—can have a significant effect on your dwelling. Even if the fire was contained and only reached a small area of your home, smoke can easily travel throughout your home and soak into the walls, carpets, upholstery, drapes, and clothing.

Thinking about throwing away any items that have been ruined to speed up the process? A restoration company should still be called in to take a closer look. If smoke damage is left unattended, it will lead to corrosion, etching, and discoloration, as well as lingering odors throughout your home. Since discoloration can become permanent within a matter of hours, it’s crucial to schedule a professional inspection as quickly as you can.

Once contacted, the restoration company will come in and take a look at the materials in your home that were damaged by the fire and smoke. After assessing which items can be salvaged, they will begin to remove any ash residue and musty odors. The process of removing and neutralizing these strong odors is extremely complex, so leave this job to the professionals.

To avoid expensive repairs down the line, call the experts at SERVPRO of Burlington / Middlebury at (802) 497-1101 as soon as the smoke has cleared. Visit them online for more information about their water and smoke damage services.

Getting Ready for Spring

3/27/2018 (Permalink)

After the cold frigid winter many look forward to the warmer spring weather, but with that rise in temperature can come considerable water damage to your home or business. Not only does spring showers make the possibility of flooding in your home increase, snow has also been melting causing higher levels of ground water. Follow these tips to help protect your home from water damage during the wet spring season that’s ahead:

  1. Clear gutter and drains: Clogged gutters can cause water to spill over the sides and down the walls of your home and end up a messy flood. The water will surround your home and can seep inside through cracks and leaks in the foundation. Take the time to clean the gutters out and clear them of any and all debris before the rainy season begins.
  2. Ground water: Melting snow can also pool and seep into your foundation. Be sure to check corners or joints where the wall meets the floor for any seepage.
  3. Improperly positioned downspouts: Ensure downspouts are positioned away from your home. If necessary you can use an extender to direct water further away from the foundation.
  4. Cover air vents: Another common way water finds its way into a home is through the home's air vents. If you know that heavy or continuous rain is in the forecast, cover your air vents with thick plastic sheeting from both the outside and the inside. 
  5. Check sealant surrounding doors and windows: Make sure that any gaps, holes, or cracks in the sealant surrounding the doors and windows are filled in. This is a common reason for mildew to grow on windows/doors and their casings.
  6. Ice damming: As heat rises, ice will melt as it warms and refreezes when temperatures drop. With this combination, water can start to build within the eaves troughs and under roof shingles. If it has nowhere else to drain, the water can enter from the roof into your home through the insulation and walls, causing water damage and even mold if not taken care of. Remove any ice or snow from your eaves troughs so water can flow freely. If you wish to remove snow from your roof, do so safely. Alternatively, it is best to hire a professional to safely clear snow and ice. If the extent of ice damming is significant, consider contacting a professional roofer or gutter-cleaning expert.

If the unfortunate event happens and water does find it's way into your home, give SERVPRO of Burlington/Middlebury a call (802-497-1101) as soon as possible. Our certified technicians are available to assist you 24/7.

Frozen Pipes

1/26/2018 (Permalink)

This is a pipe from a local business that had burst and caused a water loss due to freezing temperatures.

This winter has been an especially cold one with temperatures often dropping below the freezing level. Due to this, SERVPRO of Burlington/Middlebury has experienced a high volume of emergency water losses caused by freezing pipes, often leaving behind major disasters in homes and businesses.

Be Prepared:

  • It is important to know where your water shut off is located. In the case of a frozen water pipe burst, you will first want to stop the source by shutting off the water immediately.
  • Insulate exposed pipes, especially if they are in unheated rooms.
  • Leave open bathroom and kitchen sink cabinet doors during extreme cold spells to allow warmer air to circulate around the plumbing.
  • During below zero weather, keep a slow trickle or constant drip of water flowing through faucets. Water is less likely to freeze if it is constantly traveling rather than sitting in the plumbing.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.DO NOT turn your heat off completely.

If You Discover Frozen Pipes:

  • First sign of freezing is reduced or slow moving water flow from a faucet.
  • Do not use an open flame device to try and thaw the pipes.
  • Methods you can try to unfreeze the pipes on your own include using a hair dryer, heating pad or hot towels, heat lamp or portable space heater.
  • Make sure to keep the faucet open when treating the frozen pipes.
  • Check additional pipes and faucets for freezing.

When a Frozen Pipe Bursts:

  • Shut off the water at the main valve.
  • Contact your local plumber to repair the broken pipe.

Call your local water restoration professionals, SERVPRO of Burlington/Middlebury.  A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO of Burlington/Middlebury.

FedEx Mold Mitigation

10/19/2017 (Permalink)

Mold in the shower of FedEx women's bathroom.

Our local FedEx office and warehouse located in Williston, VT had SERVPRO of Burlington/Middlebury perform a mold mitigation on both their men's and women's bathrooms. This project started as a emergency water loss and during the restoration process the technicians found mold in both of the bathrooms, especially around the shower areas. SERVPRO of Burlington/Middlebury was able to get the job done quickly and efficiently without bothering the staff and customers at FedEx while allowing them to stay open and operate during their usual hours. We we're allowed a whole year to finish the project, but our hard working technicians had it done within two weeks (one week per bathroom) during not only FedEx's time of business but during SERVPRO's regular business hours as well. This is an example of a large commercial mitigation that SERVPRO was able to handle and have done in a timely manner.

Colorlab Cosmetics

10/19/2017 (Permalink)

Drying out during the water restoration process

A cosmetics factory, Colorlab Cosmetics, located in Williston, VT had an emergency water loss over night. The employees didn't know about the loss until they were walking into work the following morning. A pipe had burst in the factory over night and flooded through the warehouse, the office, and the storage areas leaving a huge mess of water and make up stains. Not only did SERVPRO of Burlington/Williston respond immediately to restore the water loss, they had did a thorough clean because of all the make up/ingredients that were damaged and stained into carpets and walls. Like with many other water losses, after inspecting the building mold was found. At this time, the large water loss turned into a mold mitigation as well. By the time SERVPRO of Burlington/Middlebury was finished it looked "Like it never even happened." and even better than before the loss.

Home Depot's Fire and Safety Day

10/18/2017 (Permalink)

SERVPRO of Burlington/Middlebury's van parked at Home Depot's Fire and Safety Day

SERVPRO of Burlington/Middlebury was invited to join local police, fire crew, American Red cross, and many more at the home depot parking lot located in Williston, VT on Saturday October 14th 2017. This expo was created to allow community members to walk around and meet the members of the different teams/companies and learn more about what they do. The event had workshops available for kids to learn and be hands on while allowing them to see the inside of the different types of vehicles such as police cars, fire trucks, ambulances, and our very our own SERVPRO van/truck mount that we use for large water losses and for jobs that require us to bring a lot of equipment. SERVPRO members handed out SERVPRO rubber ducks to kids, and for the adults we had coffee tumblers available. These types of events allow us to get to know community members, give them more insight to what it is we do, and also gives us a change to advertise and give out free items and business cards.

The Mold Remediation Process

10/17/2017 (Permalink)

Containment set up for mold remediation in a residents bathroom

Every situation with mold differs from the amount of mold, location of the mold, and the types of materials affected. Each scenario has a different solution but the general process stays the same. The steps listed below is the usual SERVPRO of Burlington/Middlebury process for a “typical” mold remediation or mitigation.

Emergency Contact –

802-497-1101

The mold restoration process begins when you call us. Even if you are unsure if mold is present, our techs will come to your location and will be able to tell you if there is mold and if it needs to be mitigated and what steps to further take. If you smell or suspect mold don’t hesitate to call. Our representative will also ask a series of questions to help determine the necessary steps to continue.

Inspection and Mold Damage Assessment -

We carefully inspect your property for visible signs of mold. We also have tools to help determine moisture inside walls and areas we can’t visually see. Mold feeds on cellulose and water and can be hidden from plain view. SERVPRO of Burlington/Middlebury will be able to build an estimate for the work to be done and will inform you of all pricing and the process from beginning to end so that the customer knows what to expect.

Mold Containment -

The professional techs at SERVPRO will start the mitigation process by using various containment procedures depending on the particular mold job to prevent the further spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold. This is another misconception about mold – a lot of residents will direct fans to blow towards the mold thinking that it will help dry out the area when they’re actually blowing the mold spores around and allowing them to settle in other areas and grow more mold.

Air Filtration -

Our specialized filtration equipment allows our technicians to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested  Materials-

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth. Many people don’t realize that mold mitigation usually requires cutting out of walls and ceilings and think that cleaner is all that is needed.

Cleaning Contents and Belongings -

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Restoration -

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. SERVPRO of Burlington/Middlebury does not do any of the rebuilding as it’s a conflict of interest for both us and the customer. Small restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Although we do not do the rebuilding process – SERVPRO of Burlington/ Middlebury has many reliable resources to refer you to of contractors and other local companies that we have worked with and have had good experiences working with in the industry.

With these steps, SERVPRO of Burlington/Middlebury will have your mold problem looking "Like it never even happened.”

Understand Mold

10/16/2017 (Permalink)

Mold present in residents bathroom

Microscopic mold spores exist just about everywhere, both outdoors and inside. Sports causes it to be impossible to remove all mold. Some restoration businesses advertise they specialize in “mold removal” and even promise to their customers that they will remove all mold, which leads to disappointment and non-realistic expectations. SERVPRO of Burlington/Middlebury has certified technicians that explain how your mold mitigation process needs to be handled as each is different depending on the situation, type of mold, and where it’s located. Our techs make sure our customers know what to expect before, during, and after the process. Mold isn’t always visible with the eye and can produce allergens and irritants that you’re not aware of. If you suspect mold you should call us to inspect your home or business. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float around in the air and can enter your home through open windows and doors, or vents for A/C and heat. It’s possible the spores can even hitch a ride on your pets or your clothing.
  • Mold spores can quickly grow into colonies when exposed to water as they feed off moisture.
  • May produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold will keep returning.
  • Bleaches and other cleaners that advertise to kill or clean off mold only remove mold from the surface temporarily and does not kill the spores which is why the mold will keep growing back.
  • Mold often produces a strong and must odor.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Commercial Services

10/12/2017 (Permalink)

A loss due to a snow storm that made it's way inside a senior living facility. SERVPRO responded immediately to ensure the well being of the seniors.

SERVPRO of Burlington/Middlebury offers cleaning and the restoring of commercial properties no matter if it’s a small locally owned business or a huge corporation. We have technicians with the training and experience needed to handle any of your property needs. Along with the trained techs, we also have the most effective equipment to get the job done. SERVPRO of Burlington/Middlebury has all the resources and expertise to give you excellent results while minimizing the disruption to your clients. Some examples of commercial properties that have used our services include:

  • Small Office Buildings
  • Large Office Buildings
  • Apartment Buildings
  • Restaurants
  • Retail Stores
  • Large Big-Box Stores
  • Manufacturing & Industrial
  • Government/Military
  • Hotels
  • Churches
  • Schools

Whether it’s a large mold mitigation, water loss, fire, or just a small carpet clean SERVPRO of Burlington/Middlebury is just a call away at 802-497-1101

Have an emergency? - Call SERVPRO of Burlington/Middlebury

9/22/2017 (Permalink)

Equipment used by SERVPRO of Burlington/Middlebury

SERVPRO of Burlington & Middlebury has certified techs who are on-call to provide 24/7 emergency service to residence and will always respond in a timely manner. We are dedicated to arrive to any-sized disaster as fast as possible. No matter what time it is, the team at SERVPRO will respond to your restoration and cleaning needs to make it “Like it never even happened.”

The SERVPRO of Burlington & Middlebury franchise also offers the same emergency services to commercial businesses as well, large or small.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call us at any time and we will be happy to assist you – (802) 497-1101

Fire Season is Approaching

9/1/2017 (Permalink)

House Fire in South Burlington, VT that called SERVPRO of Burlington/Middlebury for fire restoration services.

Tips to avoid a house fire this winter season:

Turning on the stove for heat is not a safe source to keep warm. In the case of an emergency situation where the power goes out and you need to keep warm you should have extra blankets ready along with sleeping bags and warm winter coats or extra layers of clothing.

Portable space heaters or kerosene heaters are also good back up sources of heat as long as they are never placed near water, on top of or too close to furniture and drapes (should be at least three feet away), and children and pets should never be left unattended while heaters are in use. It's also a good idea to use space heaters with automatic shut-off switches and non-glowing elements. Kerosene heaters should be checked with your local fire department to make sure that they're legal with your town or city.

When using a fireplace always make sure the wood is completely dry even slightly damp wood can catch fire.

An electric generator should never be used indoors or even inside your garage due to risk of inhaling carbon monoxide. A generator should also never be placed near the air intake of your home to also avoid poisoning and must be completely dry along with other appliances.

It is best to store gasoline outdoors to lessen the risk igniting fire.

Incase a fire does occur in your home you should have the following safety equipment ready and easily accessible: fire extinguisher, smoke alarm and carbon monoxide detector are working (its a good idea to change the batteries before winter to ensure it works through the season).

Possible Health Effects Caused By Exposure to Mold

8/31/2017 (Permalink)

Mold growing on clients wall

It's important to have mold removed from in your home as some people are allergic or more sensitive to mold than others. These people can experience symptoms including - itching and or watering of the eyes, coughing, skin irritation and/or breathing issues. Those with occupations that expose them to larger amounts of mold for extended periods of time can also have more severe reactions such as a high fever. Also, those who have lung diseases are at a higher risk of infections and can even develop fungal infections in their lungs if exposed to mold for prolonged periods of time.

Inside of your home there are some ways that you can control mold growth by- controlling humidity, fixing leaky roof, windows, and/or pipes, as well as ventilating shower, laundry, and cooking areas where moisture occurs. Lastly, if leaks or flooding does occur, a thorough cleaning and drying after is necessary to avoid health risks.

5 Tips for Getting Rid of Lingering Smoke Odor

4/17/2017 (Permalink)

Smoke can leave carcinogens in your home if not adequately removed

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Dealing with the effects of smoke damage is never easy—especially when it comes to the smell that’s left behind. Once smoke permeates a structure, removing its strong odor generally proves to be an arduous task. According to the professionals at SERVPRO of Burlington/Middlebury, there are some steps that can be taken to eliminate or significantly reduce the unpleasant stench of smoke. The Williston, VT, based company stresses the importance of timeliness when trying to remove the smell of smoke.

Here are some helpful techniques for getting rid of the pungent scent:

5 Tips to Remove Smoke Damage Odor

1. Dispose of Unsalvageable Items

Unfortunately, there are often items too damaged by smoke to be saved. Getting these things out of the house immediately will greatly minimize the remaining smell. Carpet, insulation, and drywall are a few things to check in particular for odor and smoke residue.  

 

2. Wash Down All Hard Surfaces

All hard surfaces should be washed down carefully with a solution that includes water, white vinegar, and dish soap or shampoo. Using a clean rag, wipe down countertops, tables, shelves, baseboards, windowsills, cabinets, and light fixtures and mop all solid flooring surfaces.

3. Blow Fresh Air Into Each Room

While opening all the doors and windows will help a little, it’s more effective to get fresh air circulating inside as many rooms as possible. This is why it’s better to set up large fans on the exterior of the home and blow the outdoor air in. Focus on different rooms at a time for the best results.

4. Clean Clothing & Furniture Thoroughly

It’s common for clothing and furniture to hold the smell from smoke damage, so extra efforts must be taken to deodorize them. Clothes can be put in a bag with baking soda before being washed with a mixture of detergent and vinegar. Upholstered furniture should go through a deep clean to extract the odor completely from fibers.

5. Hire a Professional

Because of how challenging it is to remove the smell of smoke, the job is often better left in the hands of a professional. They have the proper equipment and knowledge to go through the process without causing more harm.  

If your home has been impacted by smoke damage, it’s essential to get to work right away to erase the smell or you run the risk of living with it forever. Contact SERVPRO of Burlington/Middlebury at (802) 497-1101, or visit them online to learn more about their fire restoration services. 

 

What are the causes of a sewer back up?

4/17/2017 (Permalink)

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Sewage backups are nobody’s favorite topic of conversation, especially those who are dealing with the problem in their home. A sewer backup in your plumbing line can cause just as much water damage as an actual flood, so it’s vital that all homeowners know the potential causes of one and the best way to go about handling the situation.

3 Common Causes of Sewer Backup

1. Clogs

The main drain pipe in your house can easily get clogged. You can determine the root of the issue by narrowing down the problem areas. If you’re only experiencing clogs with one sink or toilet, the problem is likely isolated to one pipe. However, if you’ve noticed all the plumbing systems have gotten increasingly worse, your main sewer line could be blocked. To avoid such a problem, treat your pipes with care. Don’t flush any foreign objects down the toilet, keep your garbage disposal clear, and never pour grease or fat down your sink drains.

2. Exterior Factors

While you may assume that problems with your sewer line can only come from inside the house, outside components may also factor in. For example, tree roots can grow into the pipes, causing large holes and potential blockages. Trees may also coil themselves around the pipe system, essentially crushing it under the weight of the tree, which damages the entire pipeline and directly affects your plumbing.

3. Damaged Sewer Lines

Sometimes, the root of a sewer backup comes from the pipe system. If your home is old or hasn’t been renovated for years, it’s possible the drainage system has been overworked and damaged over time. Take this problem seriously. Instead of trying to fix the problem yourself with a cheap chemical solution, call your plumber to avoid further damaging the pipes.

 

In Williston, VT, SERVPRO of Burlington / Middlebury is the go-to resource for sewer backups. With a licensed team and a proven record of success spanning 40 years, they will keep your home safe from any plumbing or water damage. Visit them online or give them a call at (802) 497-1101 for more information.

 

Top 4 Home Water Damage FAQ's Answered

2/22/2017 (Permalink)

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Like any damage caused by the elements, water damage affects not only your house’s appearance but also its very foundation—along with the health of your family. That’s why, the moment you notice water damage in your home, you should take the proper measures to determine the best course of action. SERVPRO of Burlington / Middlebury is a restoration company in Vermont that specializes in water damage repairs. With over 49 years in business, they have the experience needed to help local homeowners recover from unexpected flooding.

Top 4 Home Water Damage FAQs Answered

1. How Soon Should I Call My Insurance Company?

Call your insurance company as soon as you experience any water damage. Take sufficient photos of the damage to your home for evidence. Also, if the flooding means you have to stay at a hotel or make immediate repairs, hang on to your receipts for potential reimbursement later.

2. How Can I Stop Water From Leaking Into My Home?

If water is still leaking into your home, you must find the source as soon as possible. It may be coming through your roof via missing shingles. If that’s the case, carefully climb onto your roof and cover any areas that are missing shingles with a plastic garbage bag to keep the rain out. If the water is entering your home through the pipes, quickly find your main shut-off valve and turn off your water supply. Professionals can help you take the next step in making repairs.

3. What Should I Do About My Electronics?

If you’ve experienced flooding, you should unplug your electronics immediately. Any water that falls or collects near used outlets could create a dangerous situation that would call for a full home power shut-off. After your home’s been cleared of any standing water and has been fully repaired, consult an electrician before you attempt to use any electronics that may have gotten wet.

4. Should I Make Repairs Myself?

No, you should never attempt to repair water damage yourself. Always call a professional restoration company to inspect and clean your house before arranging for repairs. SERVPRO of Burlington / Middlebury, for instance, will remove any remaining standing water using their advanced water extraction technology and then dry your house using reliable and effective equipment. Using their knowledge of mold remediation, their trained staff will know what to look for to ensure your home remains a healthy and safe environment.

Take action as soon as you experience water damage. Call SERVPRO of Burlington / Middlebury at (802) 497-1101 to schedule any water extraction or home repairs you may need. Visit their website for additional information about their services.

 

Top 3 Ways to Prevent Flooding & Standing Water

2/8/2017 (Permalink)

Be prepared and know who to call when disaster strikes

 


Unexpected flooding is a particularly common disaster over the winter, when the chances of precipitation and inclement weather increase dramatically. Destroying roofs, causing house leaks, and ruining drywall, it’s certainly on the list of homeowners’ worst fears—but there are ways to prevent it. Below, SERVPRO of Burlington / Middlebury, Vermont’s leading water extraction and mold remediation team, would like to explain some of the most important ways you can protect your home from accidental flooding.


Top 3 Ways To Prevent Flooding & Standing Water Damage


1. Prepare Your Pipes For Winter


Over the winter, the portions of your plumbing that are above ground are more prone to freezing, and the pressure difference this creates sometimes causes pipes to burst open. You can avoid this by insulating your pipes with foam and by keeping your kitchen and bathroom cabinets open so heat can reach the pipes. On particularly cold days, it’s also smart to let all your faucets run at a trickle, which will help relieve the pressure difference created by frozen pipes. By preparing your plumbing, you’ll also prevent potential water damage from occurring when the ice thaws.


2. Regularly Clean Out Gutters


One of the most common, yet easily preventable, sources of standing water is blocked gutters. When left full of debris, your gutters will end up spilling onto your roof, cause ceiling leaks when the water seeps through the shingles. Sometimes, clogged gutters can also cause foundation damage.


3. Schedule Regular Roof Inspections


One of the most important home maintenance tasks you can do is schedule annual roofing inspections. This inspection will allow you to keep track of potential leaks, shingle damage, and other problems that could lead to accidental flooding or standing water damage. Wouldn’t you rather replace a few shingles than replace your entire roof deck? Don’t let widespread standing water damage force you to do the latter.


As much as we try to prevent water damage, it may still happen anyway. If you experience accidental flooding and need immediate water damage remediation, don’t hesitate to call SERVPRO of Burlington / Middlebury at (802) 497-1101. For details about the Vermont-based professionals and their 24-hour emergency services, visit them online.


 

3 Major Types of Fire Damage

2/8/2017 (Permalink)

The professionals at SERVPRO of Burlington/Middlebury have the skills, knowledge, tools and experience to get your home restored quickly!

 


Fire damage has more than one face. The actual burning of a building’s structure is the first thing to come to mind, but the consequences linger even after the flames are extinguished. Learn more about the different kind of damage from SERVPRO of Burlington / Middlebury, located in Williston, VT.


The 3 Types of Fire Damage


1. Damage From Flames


Did you know there are multiple kinds of damage from flames? Fire burns differently depending on its cause, and the damage from one started by an electrical issue may look different from one that resulted from cooking oil. A restoration specialist will have to work accordingly to make sure the structure of your building is intact and safe for you to inhabit.


2. Smoke Damage


The effects of smoke last well after the air clears. Not only does smoke damage discolor the surfaces in your building with ash, but it also leaves strong and unpleasant smells behind. Fortunately, a restoration company can remove the remnants of smoke damage.


3. Damage From Other Substances


Fire opens a building up to a variety of vulnerabilities. The water used to extinguish a blaze leaves its own mark, with water stains or mold becoming a real possibility. If chemicals were involved in the fire, these need to be cleaned up so as not to be a continuing danger. Holes in the outer walls of a building can also lead to rain and outside debris getting in, all of which have to be dealt with.


If your home or business has suffered fire damage, SERVPRO of Burlington / Middlebury is there for you. Call them at (802) 497-1101 for 24-hour emergency service from a trusted part of the community. More information about their fire restoration services is available on their website.


 

The 3 Steps Involved in Remedying Basement Flooding

12/14/2016 (Permalink)

Don’t let a flooded basement send you into a panic. Call the professionals at SERVPRO of Burlington/Middlebury today!

Though it’s not the kind of problem many homeowners ever anticipate dealing with, you may face a flooded basement one day. There are many potential causes for flooding, but regardless of the cause, one of the first things you should do is get in touch with a qualified local water extraction team. Doing so will minimize water damage, saving you a lot of money in the long run.

After a flood, there are some basic safety steps you should take to ensure your family remains healthy and your home remains in good shape, including:

  • Wash Up: When a basement floods, you and your family may be exposed to unclean water or sewage. As such, always shower or bathe thoroughly to wash away any pollutants after exposure to flood water.
  • Schedule Service: Get in touch with a local team that handles emergency water extractions and explain the situation. You might also need to contact a plumber to diagnose the cause of the flooding. In the future, you may need a mold remediation team to come by and address any growth that results from water damage.
  • Document The Damage: After the water has been removed, take photos of all damaged belongings and call your insurance company to see if they cover this type of water damage.

Don’t let a flooded basement send you into a panic. When you get in touch with the right pros quickly, you can fix the problem quickly, too. If you ever need water extraction services in Vermont, reach out to SERVPRO of Burlington / Middlebury. As the top name in the business, they’ll deliver quality results. Contact them online to learn about scheduling services, or call (802) 497-1101.

 

Top 3 Causes of Water Damage

12/7/2016 (Permalink)

Don't let water damage get you down! Call on the water damage specialists at SERVPRO of Burlington/Middlebury today!

 

Unfortunately, basement flooding and the resulting water damage are all-too-common phenomena for homeowners. However, if you familiarize yourself with the top causes of water damage, you will be able to safeguard your home and save yourself the time, money, and inconvenience of dealing with a property disaster in the future. For over 40 years, SERVPRO of Burlington / Middlebury has helped clients throughout Vermont restore their homes in the wake of flooding, fires, and other catastrophic events. If your basement sustains water damage due to flooding, put your trust in these fully insured water extraction and mold remediation experts.

When you understand the primary causes of basement flooding and water damage, you’ll be in a much better position to effectively protect your home. Below, SERVPRO has listed a few of the most common causes of water damage:

Top 3 Causes Of Residential Water Damage

Unsealed Walls & Floor

To ensure flooding does not afflict your home, it’s a good idea to waterproof the walls and floors of your basement. The vast majority of water damage to basements results from improperly sealed openings and cracks, so have the professionals apply a high-quality sealant to err on the side of caution. 

Clogged Gutter System

Clogged downspouts and gutters are another major cause of basement flooding and water damage. When excess rainwater cannot drain, it will seep through your soil and foundation, entering your home. To protect your basement from flooding, inspect and clean your gutters and downspouts regularly.  

Sewer Backup

Heavy storms may cause your sewer system to overflow and back up into your home via sinks, toilets, and drains. To prevent water damage caused by sewage backup, hire professionals to install backwater valves that will redirect water away from your home during inclement weather.

When you need affordable and effective solutions for water damage to your property, enlist in the restoration services provided by SERVPRO of Burlington / Middlebury. Give them a call at (802) 497-1101 today to speak with a helpful staff member about scheduling water extraction or mold remediation for your basement. Visit them online to learn more about their many home restoration services.

 

 

 

Educated employees are vested employees

9/15/2016 (Permalink)

The Institute of Inspection Cleaning and Restoration Certification provides the training, education and standards for which we perform all our work

We at SERVPRO of Burlington/Middlebury take great pride in the education we offer our employees.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) offers a wide array of industry specific certification courses.  We send each of our technicians away for training a couple times a year so that they are learning state of the art techniques, industry specific knowledge and skills that they then are able to apply while producing projects at SERVPRO of Burlington/Middlebury.  When you call on a professional to assist you with your water, fire, mold or other type of disaster, you can count on SERVPRO of Burlington/Middlebury for having EDUCATED and CERTIFIED technicians who will perform the work in your home or business, to the standard that is expected in this industry.

We take our trade seriously here at SERVPRO of Burlington/Middlebury and aim to provide the best service available in Vermont!  

Learn more about the IICRC at www.iicrc.org

Flooded Church Basement in Montpelier

9/7/2016 (Permalink)

This flooded basement was caused by a recent storm

We recently responded to a large commercial loss in Montpelier.  The check valve failed during heavy rains, causing category 3 water to back flow.  This before picture shows the mess left behind after the water had receded. The building owners were overwhelmed with the challenge faced in cleaning up this mess and called on the experts to get it cleaned up and dried out. 

SERVPRO of Burlington/Middlebury was called in to clean up the aftermath!  We cleaned and sanitized the area, removing affected building materials and dried out the structure.  Our crews worked tirelessly to get the structure back to a clean and sanitized area so that the rebuilding of their space could occur.  The owners are getting back to normal following our mitigation services.  

Tis' the Season for Mold

8/2/2016 (Permalink)

Mold growth in our indoor environments has the potential to be problematic to the health and well being of occupants.

With such a rainy, wet and humid summer in Vermont, the Green Team at SERVPRO of Burlington/Middlebury seem to be encountering a fair amount of mold mitigation projects. 

Molds are generally not a problem indoors unless mold is given the proper conditions to grow.  The key to mold control is moisture control.  If you sustain a water damage in your indoor environment, it is best to dry water damaged areas within 24-48 hours to prevent mold growth.  If mold does become a problem in your home, cleaning up the mold and getting rid of the excess water or moisture is most important!

If you discover discoloration that concerns you or if you sustain a water damage, feel free to call on the SERVPRO of Burlington/Middlebury Green Team to help you assess your situation.  Our crews are IICRC certified in both Water Damage Restoration and Mold Mitigation.  Our certified and trained technicians are ready to get you back to your life and "Like it never even happened"

For more information on mold in the indoor environment, visit  www.epa.gov/mold . And remember, bleach is not a silver bullet for mold! 

Project Facilitator Wins Claims Professional of The Year Award!

4/11/2016 (Permalink)

Sara is presented with the Claims Professional of The Year Award from Region I IAIP

Please join us in congratulating our very own Sara Arman as she recently won the "Claims Professional of The Year" Award at the IAIP Region I Conference, held April 7-10 in Portland, Maine. 

Sara won the local Association award in April 2015 and then went on to complete at the Regional Level this past weekend, which she WON!  She now advances to the International level in Richmond, VA June 16-19. 

From the International Association of Insurance Professionals (IAIP):

Claims Professional of The Year - An award to recognize the claims professional who has demonstrated superior knowledge of the claims field, experienced professional advancement through educational pursuits, demonstrated leadership in the field, and is an active participant in IAIP activities. Criteria include insurance education, IAIP activities, involvement in claims or adjusters associations, civic involvement, insurance teaching experience and an essay regarding the candidate’s work experience, goals, and achievements.

The team here at SERVPRO of Burlington / Middlebury sure has recognized Sara as being a winner all along, but now she has a plaque saying so.  Cheers to Sara, and Congratulations!  We're so glad you're part of our team!  Best of luck to you as you advance to the International Level! 

Panera Bread rings in the New Year

1/19/2016 (Permalink)

Panera Dining Room

We may have missed the ball drop for the new year, but we were absolutely not going to drop the ball for our friends at Panera. 

 

When a roofing leak caused water to drip in the main dining room of this establishment, we were called in to assist with the clean up and dry out.  Within an hour we were onsite and assisted the business with the mess at hand, and helped to make sure they were able to stay open during a very busy holiday time!  We erected a containment to keep the work area separate from the areas patrons were able to access and within a few days Panera was back to utilizing the dining room space with no difficulty and minor repairs to get back to normal! 

Winter Weather Preparedness

11/5/2015 (Permalink)

Are you winter ready?  It's hard to believe with such warm temperatures lately that winter is knocking on the door.  It won't be long and temperatures will drop and frozen precipitation will fall from the sky.  The team at SERVPRO of Burlington Middlebury welcomes winter with open arms. With the help of the CDC, we are providing some information to help you raise awareness about the winter weather and preparedness!

Communication Checklist

  • Make sure you have at least one of the following in case there is a power failure:
    • Cell phone, portable charger, and extra batteries.
    • Battery-powered radio, with extra batteries, for listening to local emergency instructions
      • National Oceanic and Atmospheric Administration (NOAA) weather radio receiver for listening to National Weather Service broadcasts. Learn more about NOAA Weather Radio All Hazards
  • Find out how your community warns the public about severe weather:
  • Listen to emergency broadcasts.
  • Make a Family Communication Plan. Your family may not be together during an extreme winter event, so it is important to know how you will contact one another, how you will get back together, and what you will do during an emergency.
  • Be sure to check on older neighbors and family members; assist as necessary.
  • Know what winter storm warning terms mean:
    • Winter Weather Advisory: Expect winter weather condition (e.g., accumulation of snow, freezing rain, and sleet) that could cause severe inconvenience and life-threatening hazards.
    • Frost/Freeze Warning: Expect below-freezing temperatures.
    • Winter Storm Watch: Be alert; a storm is likely.
    • Winter Storm Warning: Take action; the storm is in or entering the area.
    • Blizzard Warning: Seek refuge immediately! Snow and strong winds, near-zero visibility, deep snow drifts, and life-threatening wind chill.
    • Other terms are available from NOAA.

      Heating Checklist

      • Turning on the stove for heat is not safe; have at least one of the following heat sources in case the power goes out:
        • Extra blankets, sleeping bags, and warm winter coats
        • Fireplace with plenty of dry firewood or a gas log fireplace
        • Portable space heaters or kerosene heaters
      • Check with your local fire department to make sure that kerosene heaters are legal in your area.
      • Use electric space heaters with automatic shut-off switches and non-glowing elements.
      • Never place a space heater on top of furniture or near water.
      • Never leave children unattended near a space heater.
      • Keep heat sources at least 3 feet away from furniture and drapes.
      • Have the following safety equipment:
        • Chemical fire extinguisher
        • Smoke alarm in working order (Check prior to winter storm season and change batteries, if needed.)
        • Carbon monoxide detector (Check prior to winter storm season and change batteries, if needed.)
      • Never use an electric generator indoors, inside the garage, or near the air intake of your home because of the risk of carbon monoxide poisoning.
      • Do not use the generator or appliances if they are wet.
      • Do not store gasoline indoors where the fumes could ignite.
      • Use individual heavy-duty, outdoor-rated cords to plug in other appliances.

      Cooking and Lighting Checklist

      • Use battery-powered flashlights or lanterns.
      • Never use charcoal grills or portable gas camp stoves indoors. The fumes are deadly.
      • Avoid using candles as these can lead to house fires.
      • If you do use candles, never leave lit candles alone.

      Food and Safety Checklist

      Have a week’s worth of food and safety supplies. If you live far from other people, have more supplies on hand. Make sure you have the following supplies:

      • Drinking water
      • Canned/no-cook food (bread, crackers, dried fruits)
      • Non-electric can opener
      • Baby food and formula (if baby in the household)
      • Prescription drugs and other medicine
      • First-aid kit
      • Rock-salt to melt ice on walkways
      • Supply of cat litter or bag of sand to add traction on walkways
      • Flashlight and extra batteries
      • Battery-powered lamps or lanterns
        (To prevent the risk of fire, avoid using candles.)

      Water Checklist

      Keep a water supply. Extreme cold can cause water pipes in your home to freeze and sometimes break.

      • Leave all water taps slightly open so they drip continuously.
      • Keep the indoor temperature warm.
      • Allow more heated air near pipes. Open kitchen cabinet doors under the kitchen sink.
      • If your pipes do freeze, do not thaw them with a torch. Thaw the pipes slowly with warm air from an electric hair dryer.
      • If you cannot thaw your pipes, or if the pipes have broken open, use bottled water or get water from a neighbor’s home.
      • Fill the bathtub or have bottled water on hand.
      • In an emergency, if no other water is available, snow can be melted for water. Bringing water to a rolling boil for one minute will kill most germs but won’t get rid of chemicals sometimes found in snow.

Car and Emergency Checklist

Minimize travel, but if travel is necessary, keep the following in your vehicle:

  • Cell phone, portable charger, and extra batteries
  • Shovel
  • Windshield scraper
  • Battery-powered radio with extra batteries
  • Flashlight with extra batteries
  • Water
  • Snack food
  • Extra hats, coats, and mittens
  • Blankets
  • Chains or rope
  • Tire chains
  • Canned compressed air with sealant for emergency tire repair
  • Road salt and sand
  • Booster cables
  • Emergency flares
  • Bright colored flag or help signs
  • First aid kit
  • Tool kit
  • Road maps
  • Compass
  • Waterproof matches and a can to melt snow for water
  • Paper towels
 

Ready to assist you when disaster strikes

11/2/2015 (Permalink)

For 24 Hour Emergency Service call 802-497-1101

SERVPRO of Burlington Middlebury provides immediate water damage restoration, mold remediation and fire damage restoration services. When a property damage occurs count on SERVPRO of Burlington Middlebury to mitigate water damage, mold, and fire damage professionally. 

Property owners count on SERVPRO of Burlington Middlebury to provide professional 24 hour emergency response.  

We have provided our clients with emergency response and immediate mitigation after damages that require restoration and repair. Our clients receive quality service and restoration management from beginning to end. We ensure satisfaction and quality for each and every client. 

Serving both residential and commercial properties with emergency mitigation. Our insurance clients expect and receive restoration service management that ensures satisfaction and communication from beginning to end. 

24 Hour emergency response and 20+ years of combined disaster recovery experience makes the lives of our clients and the properties they entrust us with more secure when unforeseen events occur. 

Carpeting Cleaning Special

10/21/2015 (Permalink)

Using IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet's pile and backings

Most people have carpet in some part in their house. It’s great to step on when your feet are cold, and it’s also great for those of us who don’t enjoy sweeping. There are common facts about carpet that we all know to be true. For instance: red drinks are dangerous. There are some facts though that are less known. These 10 interesting facts about carpet are sure to make your jaw drop.

1.     The stomach bug virus can live in carpet for more than a month.

2.     For a 150-pound person, vacuuming for 30 minutes burns 125 calories. (See how many calories you would burn herehttp://www.fitwatch.com/phpscripts/viewexercise.php?descr=vacuuming&mets=3.5)

3.     To brighten your carpet sprinkle salt in it. Let it sit for an hour and vacuum it up.

4.     When carpets are properly maintained and cleaned, they may actually be good for allergy sufferers. Carpet traps the dust and allergens in its fibers, making them less present in the air. On the other hand, if carpets are not properly cleaned and maintained, they are worse for allergy sufferers.

5.     A person loses around 1.5 million skin flakes in one hour. The majority of these flakes become embedded in the carpet.

6.     The five-second rule is a lie (shocker). Bacteria can live longer than 4 weeks in carpet.

7.      Most people’s carpets are 4,000 times dirtier than toilet seats, and they are about 7 times dirtier than average city streets.

8.     Early vacuums were so large that they took 3 people to operate them.

9.     When they first came out, Hoover vacuum cleaners were difficult to sell, because potential customers refused to believe that they could have that much dirt in their carpets.

10.   Carpet should be professionally cleaned every 12 to 18 months.

Has it been awhile since you had your carpet professionally cleaned? There are tons of myths out there that say “having your carpet cleaned ruins it,” or “I only have to clean my carpet if it is stained,” or “cleaning my carpet will shrink it.” Most of the myths out there about carpet cleaning are well myths. If you hire a true professional (one that may cost a bit more), there are absolutely no negatives to having your carpet professionally cleaned. If you are due for a good, professional cleaning, contact us today for a free consultation.  We will also honor 10% off carpet cleaning when you mention this blog post, and when the job is booked prior to 11/15/15.  Call 802-497-1101 to schedule your appointment today!

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